Retail TouchPoints

FEBRUARY 6, 2023

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. For the time being, the company has decided to “exit certain stores with low growth potential”, according to EVP and CFO Brian Olsavsky. billion in 2021.

Kiosk 258

Kiosk Checkout Supermarket Marketing 258

Retail Focus

JULY 28, 2021

Their latest example is “Just Walk Out,” a suite of technologies that enable shoppers to simply enter a store, gather their items, and simply leave. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved.

Supermarket 246

Supermarket Checkout Kiosk Grocer 246

Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. Stores are curated and merchandised to reflect a high-end boutique or spa. Marie Kloor and her firm, Hydra Health , are focused on changing that.

Beauty and Health 222

Beauty and Health Shopping Payment Services Boutique 222

Retail TouchPoints

OCTOBER 19, 2023

For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. Regardless of whether one operates as a standalone store or as part of a larger retail chain, it’s likely that there isn’t any on-site IT staff.

Telecommunications 212

Telecommunications Point of Sale Kiosk Checkout 212

365 Retail

MAY 1, 2024

This ease has led to an increase in online sales, forcing brick-and-mortar stores to rethink their strategies. Integration of Technology in Stores Physical stores are not left behind in this digital revolution. For example, interactive kiosks allow customers to check product availability or locate items within the store.

Payment Services 52

Payment Services Checkout Kiosk Consumer 52

Frank Mayer

MARCH 22, 2022

With the return of shopping at brick-and-mortar locations, customers’ new normal has pushed businesses to speed up their transitions into the omnichannel market to better bridge the gap between online and in-store experiences. As the virus spread, customers were reluctant to visit stores and engage in close contact with others.

Kiosk 80

Kiosk Checkout Returns Customer Experience 80

Retail TouchPoints

FEBRUARY 23, 2022

Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences. Technology, operations, fixtures, displays and the overall flow of the store will “have to be thought of together and at the same time.

Fulfillment 262

Fulfillment Checkout Visual Merchandising Kiosk 262

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

Outdoor 299

Outdoor Shopping Kiosk Customer Experience 299

Retail TouchPoints

MAY 4, 2023

What we’re seeing now is the ease of online shopping, including no in-person engagement, seeping into physical stores. RMNs are expanding digital media touch points to in-store as they look to continue to grab more share of media dollars. Innovation Leads The Way To be sure, these are not your father’s kiosks. Numbers don’t lie.

Kiosk 296

Kiosk Marketing Grocer Consumer 296

Inside Retail

JULY 17, 2022

Stephan Veyret : Starting out as an e-commerce sports retailer in Singapore, Decathlon Singapore became one of the pioneers in the omnichannel approach with the establishment of our first experience store at Bedok in 2016. IR: How does the synergy between Decathlon Data Lab and the Decathlon Singapore Lab Store work?

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Most stores today have wired connectivity.

Sporting Goods 233

Sporting Goods Payment Services Shrinkage Point of Sale 233

Frank Mayer

JANUARY 14, 2022

However, a worldwide pandemic put added pressure on companies that hadn’t already adopted a digital strategy to supplement their brick-and-mortar stores with ecommerce alternatives. And while people were eager to get back into stores once restrictions eased, they also have a newfound comfort level using these services,” Lesniak continues. “In

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Retail TouchPoints

JANUARY 28, 2022

Besides rewards programs, traffic-hungry retailers are using fun social media surveys, email promotions/newsletters and in-store kiosks to get their customers to share more of who they are and what they want from their retail experience. So how should retailers use zero-party data?

Kiosk 249

Kiosk Outdoor Checkout Marketing 249

Cisco Retail

FEBRUARY 11, 2022

Anne is interested and heads to an ordering kiosk. The seamless and automatic onboarding is made possible by Cisco DNA Spaces ability to effortlessly and securely onboard customers to store Wi-Fi. At the kiosk, Anne sees personalized suggestions for breakfast items based on her profile (including her free coffee order).

Marketing 109

Marketing Checkout Kiosk Store Operations 109

Hyken

JULY 16, 2021

He writes about creating a better experience for customers when they come into a store. To compete, brick and mortar stores have to do whatever they can to provide excellent customer experiences with every contact they have. However, it also means creating a better experience for customers when they come into a store.

Payment Services 116

Payment Services Checkout Kiosk Customer Experience 116

365 Retail

JULY 28, 2021

Their latest example is “Just Walk Out,” a suite of technologies that enable shoppers to simply enter a store, gather their items, and simply leave. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved.

Supermarket 57

Supermarket Checkout Kiosk Grocer 57

CJ Retail Solutions

JULY 7, 2023

From captivating displays to seamless store layouts, every aspect plays a crucial role in driving sales and customer satisfaction. In this blog post, we will explore the significance of retail installation solutions and discuss various techniques and strategies to optimise store efficiency and enhance visual appeal.

Payment Services 40

Payment Services Store Layout Visual Merchandising Checkout 40

Retail Gazette

DECEMBER 21, 2023

The Range has since started opening Wilko stores and owner Chris Dawson told Retail Gazette earlier this month that he plans to open 40 more next year. The plan, published by the National Police Chiefs Council, set out how police should respond to and investigate thefts against convenience stores and other retail businesses.

Grocer 114

Grocer Department Stores Fashion Planning 114

Frank Mayer

MAY 14, 2021

For decades now, kiosks have revolutionized our everyday experiences. The successful display program continues to help shoppers today at stores nationwide. Displays for digital native brands like Grove , Birchbox , and many more are securing shelf space at established retailers, and they’re aiming for impact. Conclusion.

Payment Services 54

Payment Services Kiosk Checkout Shopping 54

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control.

Payment Services 225

Payment Services Kiosk Marketing Shrinkage 225

Retail TouchPoints

FEBRUARY 6, 2023

A full 50% of respondents said they plan to spend more on digitally transforming their stores this year, while 39% said they plan to maintain digital transformation budgets. Top areas executives are targeting for in-store tech investments this year. This trend is even more pronounced among CEOs in the U.S.

Planning 251

Planning Payment Services Checkout Fulfillment 251

Wiser

DECEMBER 10, 2019

The in-store shopping experience has a number of benefits for consumers. It’s a great way to see and test products before buying, store associates can help guide shoppers in the right direction, and there’s the instant gratification of buying an item and being able to use it that day. Why the Checkout Experience Matters.

Checkout 142

Checkout Point of Sale Suggestive Selling Kiosk 142

Retail TouchPoints

FEBRUARY 29, 2024

One of the biggest trends of the last three years or so has been the growth of microservices to support a single transaction engine, one that supports the [store] POS, mobile POS, the website and even transactional kiosks,” said Sheldon. Part and parcel of that is headless architecture.

Point of Sale 217

Point of Sale Merchant Services Payment Services Checkout 217

DMS Retail

JULY 9, 2022

Let’s call this lesson: Amazing Little Store vs. Sluggish Giant. Over the past few months I’ve been doing a study on two markets…or grocery stores…in a city of about 500,000 people commonly referred to as Forest City, although that is not its name. Now, let’s introduce the Amazing Little Store. OK, here we go. For everything.

Shopping 59

Shopping Advertising Kiosk Checkout 59

Inside Retail

OCTOBER 11, 2023

The company’s latest business update for the Stock Exchange of Thailand states that The Chalong mall has 17,000sqm of net leasable area, and is anchored by an 8,000sqm Robinson department store. On the ground floor is the large, single-level Robinson department store that caterpillars up one side of the mall.

Shopping 130

Shopping Department Stores Beauty and Health Accessories 130

Retail TouchPoints

DECEMBER 13, 2022

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. In fact, average transaction values in-store were 10% higher in July 2021 than in March 2019.

Telecommunications 261

Telecommunications Advertising Location Kiosk 261

Retail TouchPoints

MAY 11, 2023

To do so, they’ll need seamless and instant access to information in-store, on the road or in their living room. In the near future, that may look like kiosks where consumers don a headset to check out and purchase products, allowing them to leave the store with these items or have them delivered to their homes.

Kiosk 201

Kiosk Consumer Inventory Management Customer Experience 201

Retail Geek

JULY 30, 2021

Jason is back on the road and has some retail store visit reports: Bed Bath & Beyond Flagship in Chelsea Harry Potter Store New York Google New York Neighborhood Goods Starbucks Reserve New York. Jason: [1:35] Yeah it was fun I mostly want to focus on stores that had opened for the first time during the pandemic and surprisingly.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Inside Retail

AUGUST 24, 2021

Elsewhere in travel retail, Dufry Group’s Hudsons chain in the US has announced plans to launch a new store-in-store ‘experience store’ concept called Evolve. Designed for larger store footprints, the Evolve concept will feature a number of brands in each store across seven categories around an outer wall ‘racetrack’ (my term).

Kiosk 130

Kiosk Checkout Beauty and Health Fashion 130

Star Miconics

OCTOBER 12, 2022

With two kiosk models, four mounted, and three countertop solutions, Star continues to meet market demand head-on. Their cutting-edge design keeps cables off the checkout counter, giving customers a clean, fresh presentation. The weighted bottoms keep the stands in place but can easily be stored.

Kiosk 52

Kiosk Point of Sale Boutique Checkout 52

Retail Minded

JANUARY 31, 2024

Remember the days when malls and Main Street stores were bustling every single day? Bricks to Clicks: eCommerce is Reshaping Local Shopping Areas Brick-and-mortar stores are not taking the online shopping invasion lying down; they are evolving, flipping the script from bricks to clicks. Indeed, some seem to be deserted.

Dead-Stock 52

Dead-Stock Clienteling Kiosk Shipping 52

Retail Geek

AUGUST 29, 2023

Scot: [4:56] Yes sadly there was no Star Wars in this one so it’s that one little part of the over the Venn diagram was left is its own little circle out in space. So I think that’s the bull case the bear case is they’ve hit saturation they’ve got all the stores. 4% is anemic and nowhere to go but down.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Wiser

APRIL 24, 2018

Shoppers want to make the most out of their trips to stores. When the item they want is not in stock at one of your stores, most shoppers will go to one of your competitors to see if they have it. Traditionally, associates have been limited to the inventory available in-store. Arm Your Associates.

Kiosk 87

Kiosk Drop-Shipping Store Layout Customer Experience 87

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

BI is becoming more readily available to all sizes of retail stores. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Expand Retail Chain Stores. Predicts Market Trends. Drive Revenue Growth.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85