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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

Retail TouchPoints

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 237
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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience.

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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

Outdoor 328
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How retailers can prioritise the delivery touchpoints shoppers expect

Inside Retail

Put the power into shoppers’ hands Giving customers the ability to plan ahead and have control and choice over delivery preferences such as speed, the authority to leave an item somewhere outdoors or offering out-of-home collection puts the power back into the consumer’s hands and ensures a convenient experience.

Outdoor 277
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The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments

Retail TouchPoints

Additional suggestions included remedying bottlenecks that occur at check stands due to measures taken to ensure social distancing, and increasing access and availability to outdoor spaces for gathering, dining and purchasing. Features like these were requested in several open response fields within the survey. Looking Ahead.

Shopping 261
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Does the ‘New’ Bed Bath & Beyond Have the Right Formula for Success?

Retail TouchPoints

In its original incarnation, Bed Bath & Beyond (BB&B) was defined by its in-store experience: exploring exactly what was included in the “beyond” category, checking out the gizmos and gadgets near the cash wrap and then redeeming those ubiquitous 20% off coupons at checkout.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.