Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 313

Payment Services Checkout Telecommunications Social Commerce 313

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 292

Customer Experience Telecommunications Checkout Marketing 292

Retail TouchPoints

DECEMBER 13, 2022

Phygital” is the term being used to describe this blending of physical and virtual to provide more immersive, interactive customer experiences. in Telecommunications from the University of Florida. CPG brands can also utilize advanced targeting and reporting capabilities to shift parameters and optimize campaigns in real time.

Telecommunications 261

Telecommunications Advertising Location Kiosk 261