Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 328

Payment Services Checkout Telecommunications Social Commerce 328

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 306

Customer Experience Telecommunications Checkout Marketing 306

Retail TouchPoints

DECEMBER 13, 2022

Phygital” is the term being used to describe this blending of physical and virtual to provide more immersive, interactive customer experiences. Prior to Vistar, she was Senior Manager, Brand Marketing at Forbes, and was also Manager, Brand Partnerships at Vox Media. in Telecommunications from the University of Florida.

Telecommunications 271

Telecommunications Advertising Location Kiosk 271