Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience.

Payment Services 244

Payment Services Checkout Supply Chain Management Customer Experience 244

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 237

Inventory Management Management Fulfillment Supply Chain Management 237

Inside Retail

OCTOBER 19, 2021

An eWallet integration can convert a customer with one click, compared to 22 on average for a traditional checkout process – but the increased ease of eWallet checkout comes with an enrollment system that is potentially more vulnerable to fraudsters. Download your free copy.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Inside Retail

NOVEMBER 29, 2021

It painted an accurate picture: our supply chains – for long years rigid, brittle, and elongated – failed in the face of the pandemic, exposing vulnerabilities that had existed without any incentive to fix them. Supply chains were invisible – pulled, twisted, and managed by retailers in such a way that shelves were always full.

Supply Chain Management 130

Supply Chain Management Customer Experience Planning Consumer 130

I Vend

AUGUST 13, 2023

Adopt a customer-centric approach – One of the reasons that retail is so competitive is the sheer power that rests with shoppers. They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Retail TouchPoints

JULY 27, 2020

Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. For every trend, there is after all a countertrend.

Retail Trends 171

Retail Trends Payment Services ATS Checkout 171