365 Retail

JUNE 1, 2023

This innovation includes the likes of M&S introducing self-service checkouts for clothing, brands offering pre-paid returns, and the introduction of in-store stock check machines, making shopping quicker and easier. By leveraging AI, high street shops can cut queue times with seamless, automated, self-checkout experiences.

Customer Experience 52

Customer Experience Payment Services Checkout Shopping 52

Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Web and API Scraping Web and API scraping are often used by competitors to undercut retailers’ pricing and promotions. Bad Bots are Siphoning Profits.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services. The partnership was forged to help retailers better manage their shipping and logistics and allow them to offer an improved last-mile delivery experience.

Merchant Services 147

Merchant Services Drop-Shipping Payment Services Shipping 147

I Vend

FEBRUARY 9, 2024

Getting shoppers to love your store is a sure-fire way to retail success – customer satisfaction, competitive advantage, scalability and business growth. All retail processes iVend helps retailers become irresistible to shoppers. Learn how we play Cupid, making customers love stores.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Inside Retail

MARCH 10, 2024

DFS Group, the world’s foremost luxury travel retailer, and Douyin Life Service, China’s leading short-video platform, have forged an unprecedented alliance, heralding a new era of shopping experiences tailored to Chinese travellers. This streamlined the shopping experience when compared to physical cash card redemption.

Payment Services 130

Payment Services Shopping Checkout Planning 130

I Vend

DECEMBER 11, 2023

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience.

Payment Services 53

Payment Services Inventory Management Checkout Point of Sale 53

Inside Retail

OCTOBER 19, 2021

Online shoppers want variety – and they want it for everything, including their payment options. Offering more payment methods has been shown to increase conversion rates on fashion websites, but many retailers are wary of accepting alternative payment methods as they come with new vulnerabilities and fraud challenges.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Additionally, cardholders who want to join Target Circle 360 will pay the promotional price of $49 rather than the full $99 fee.

Checkout 178

Checkout Returns Shipping Promotions 178

365 Retail

MAY 1, 2024

This change has moved from traditional shelf displays to digital screens, marking the dawn of a new era in shopping experiences. The digital revolution in retail is reshaping how we buy, sell, and interact with products and services. Many are integrating technology to enhance the customer experience.

Payment Services 52

Payment Services Checkout Kiosk Consumer 52

I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. This problem isn’t just a minor inconvenience.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail Assist

OCTOBER 10, 2022

From self-service to click-and-collect, in recent years we’ve seen technology revolutionise the hospitality industry, providing increasing opportunities to deliver a unique and enhanced customer experience. Here’s our roundup: Use tech appropriately for your customer base. How can tech add value to the experience?

Payment Services 52

Payment Services Customer Experience Checkout Promotions 52

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. There, the AI engine measures customer intent within moments of the user arriving on-site and presents offers designed to meet that intent and close a sale. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

JUNE 21, 2022

Within the customer-facing area of the approximately 30,000-square-foot space , shoppers will find only one piece for each item, except for a few displays showcasing jewelry and beauty items near checkout points to promote impulse purchases. Expanding Checkout Options Beyond In-Store Shopping.

Payment Services 189

Payment Services Checkout Fashion Jewelry 189

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

Payment Services 179

Payment Services Inventory Management Consumer Returns 179

Retail TouchPoints

MARCH 30, 2022

2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. Without foot traffic, social platforms saw brands offer delivery (with and without third-party delivery vendors), livestream shopping experiences and more ways to pay online. The primary solution? Convenience.

Social Commerce 290

Social Commerce Payment Services Checkout Shopping 290

Retail TouchPoints

JULY 11, 2023

And then how do we get customers the value-based shopping experience they are increasingly looking for? One of those brands is The Woobles , a three-year-old startup run by Adrian Zhang and his wife Justine that sells kits that teach beginners how to crochet and make cute animal plushies in the process.

Payment Services 149

Payment Services Shipping Checkout Fulfillment 149

365 Retail

JANUARY 29, 2024

Creating a Personalised Customer Journey Online sportsbooks excel in creating personalized experiences for users. Retailers can adopt this approach by implementing loyalty programs, personalized promotions, and targeted marketing campaigns to build strong, long-lasting relationships with customers.

Payment Services 52

Payment Services Checkout Customer Retention Target Market 52

Retail TouchPoints

MARCH 15, 2022

Finally, email marketers can conduct abandoned cart campaigns or increase sales with email shopping carts and payment options. AMP for email is a smart approach marketers can use to create dynamic, efficient user experiences and engagement. AMP elevates customer experiences, making emails more powerful, useful and engaging.

Marketing 254

Marketing Dead-Stock Payment Services Advertising 254

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Home Furnishings 231

Home Furnishings Payment Services Promotions Accounting 231

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Increase your payment options. Provide information and advice.

Payment Services 190

Payment Services Checkout Shipping Fulfillment 190

CJ Retail Solutions

JULY 7, 2023

Optimizing Checkout Areas Enhancing Visual Merchandising Techniques 4.1. Innovative Signage and Wayfinding Systems Technology Integration for Streamlined Operations 5.1. Compliance with Safety Standards 6.3. Benefits of Outsourcing Installation Services Trends and Innovations in Retail Installations 7.1.

Payment Services 40

Payment Services Store Layout Visual Merchandising Checkout 40

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. Żabka’s competitive advantage is its super convenient experience powered by AI.

Payment Services 57

Payment Services Checkout Store Layout Inventory Management 57

Storis

JANUARY 22, 2024

The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. Partnerships with local brands and influencers through store-within-store concepts or pop-up events can be strategic ways to cross-promote. Retailers are also offering services within their spaces.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Star Miconics

NOVEMBER 18, 2022

This is typically the final stop on the customer’s journey before leaving. The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Otherwise, retailers risk never seeing that customer again. Self-Service Kiosks. Mobile Payments.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

NOVEMBER 3, 2020

Focus on process change, the flow of your store and self-service capabilities. Consumers are heading to self-checkout more, so make sure to adjust for bigger basket sizes and older generations. The need to touch the self-checkout screen can be reduced dramatically. Check if and how this can be done with your system.

Payment Services 184

Payment Services Checkout Promotions Shopping 184

Inside Retail

FEBRUARY 8, 2024

Leveraging emerging technologies With technological advancements playing a crucial role in the retail sector, Ho also outlined how retailers can leverage emerging technologies to enhance the customer experience during the Lunar New Year festive period.

Payment Services 130

Payment Services Consumer Customer Experience Checkout 130

Retail TouchPoints

JANUARY 20, 2022

Customers also can choose to share additional information such as their style, fit and other preferences in order to receive more refined recommendations, and they’ll receive notifications of in-store promotions curated to their preferences. There will be humans working the store too.

Payment Services 219

Payment Services Apparel Inventory Management Department Stores 219

Inside Retail

OCTOBER 9, 2023

Most consumers confirmed they have recently reduced spending across all categories, particularly more discretionary goods and services. In fact, consumers indicated that on average, they were reallocating approximately $450 per month, largely towards essential goods and services or savings.

Consumer 130

Consumer Payment Services Beauty and Health Accessories 130

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. This means they want shorter queues and rapid checkout, self-service options, and a range of ways to pay. iVend Retail for Supermarket.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

I Vend

AUGUST 10, 2021

iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers. Learn how our retail technology drives process transformation in grocery. Retail technology and process transformation offers opportunities to differentiate and adapt. Brick and mortar stores – the customer experience.

Supermarket 100

Supermarket Payment Services Checkout Grocer 100

Retail Minded

OCTOBER 18, 2023

The meticulous planning and execution of retail space management extend beyond the mere placement of products, embedding within its scope the nuanced aspects of customer experience, safety, and store profitability.

Payment Services 59

Payment Services Visual Merchandising Store Layout Promotions 59

Rain Pros

AUGUST 17, 2023

More importantly, we help retailers thrive, even when their products, customer service and prices are the same or similar to those of the competition. Recognize there is an inherent cost in customer acquisition, employ the best retail marketing tools to bring customers into the fold and those relationships will flourish.

Retail Marketing 52

Retail Marketing Payment Services Marketing Value Offer 52

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Advertising 137