I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way. trillion by 2027.

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Inside Retail

JULY 26, 2021

Whether responding to a transactional survey, sharing an experience in a group chat (or Zoom), leaving a public Google review, or streaming a live unboxing of your product on TikTok – customers are advocating for or detracting from your brand in new and countless ways. Customer journey disruption is here to stay.

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Retail TouchPoints

JULY 21, 2023

Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology. The supermarket retailer will roll out the smart carts at select St.

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Retail TouchPoints

OCTOBER 28, 2021

The solution provider offers a range of technologies in the Hitachi Automated Shop that aim to combine frictionless purchasing, advanced tracking technology and intelligent analytics to help both shoppers and retailers.

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Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience.

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Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. That could include customized digital signage and instant discount offers based on your purchase history.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

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Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Last year the top priority was engaging customers in real time. The use of AI by marketers globally has increased by 186%.

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Star Miconics

OCTOBER 6, 2023

Farmers markets are a beloved tradition, offering fresh, locally sourced produce, handmade goods, and unique treats. The landscape of cannabis commerce in New York is transforming with the recent approval of cannabis farmers markets by state regulators. So, here’s what cannabis vendors need for the ideal farmers market POS: 1.

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Inside Retail

APRIL 30, 2024

This acquisition paved the way for RM Williams’ most significant digital investment yet, encompassing a comprehensive overhaul of its e-commerce platform, marketing strategies, and store systems. When we set about this project, it was to look at the way we connect with our customers. People had to line up,” said Ratcliffe.

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Retail Focus

JUNE 21, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions. Just What Can Technology Do For Business?

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Point of Sale Checkout Store Layout Customer Experience 173

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Improving Customer Experience.

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Payment Services Checkout Customer Experience Point of Sale 296

Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials. This can include contactless payments and sanitised self-checkout stations. “In

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Star Miconics

MAY 31, 2024

In this highly regarded episode of the Rising Stars Podcast, “Exploring Cannabis POS Systems and Market Trends with PLS,” host Kate Orara hears from Gerson Cedillos , CEO and Operations Manager at Professional Label Solutions (PLS). Want more industry news? Explore the Star Blog

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Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. This is how merchants can reap the benefits of BNPL solutions in today’s ever-competitive market. Say Farewell to Cart Abandonment, Welcome Loyal Customers.

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Merchant Services Payment Services Point of Sale Checkout 274

I Vend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

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Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. Developing a feedback loop.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

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Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

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Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. On top of that, the companies that use AI for marketing and other purposes consistently outperform those that do not.

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Retail TouchPoints

SEPTEMBER 19, 2023

Cashierless technology has traditionally relied on having inventory placed into well-defined spaces, such as the MicroMarket operating in a Dave & Buster’s restaurant, which allows the technology’s computer vision to more easily “see” items that customers pick up and take with them. “At

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Apparel Payment Services Checkout Location 276

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.” customer experience).

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Retail TouchPoints

SEPTEMBER 30, 2020

The new concept was tested in select stores and will be implemented in more stores this fall, evolving based on customer and associate feedback. Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers.

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VMS

JUNE 8, 2021

a supplier of industry-leading Point of Sale (POS) solutions, and Fujitsu Frontech North America Inc., a leader in innovative technology and front-end solutions, have partnered to integrate the TM-m30II thermal receipt printer into the next-generation U-SCAN Elite self-checkout unit.

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Retail Minded

MARCH 16, 2024

This cuts down on overstocking and understocking issues (which translate to lost sales or excess costs). With real-time analytics, retailers can swiftly adapt to market changes — an essential tactic in today’s fast-paced shopping environment.

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Retail TouchPoints

DECEMBER 13, 2021

Drawing on the team’s nickname, the WooSox Market at Polar Park uses AI-powered cameras and the cloud to offer a fully autonomous retail experience, enabling fans to shop for ballpark snacks and memorabilia and then pay without scanning, waiting in line or stopping to check out.

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Retail TouchPoints

APRIL 20, 2022

The legal cannabis market was valued at $12.81 For approximately two decades, Cookies and Dr. While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers.

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Retail TouchPoints

JUNE 1, 2022

Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need. Walmart scores highest in our survey for the app shoppers love most. The good news for shoppers?

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I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Sell anywhere.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. He leads product design, solutions engineering, and technical marketing as SVP and General Manager at Inseego. Tractor Supply Co.

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Sporting Goods Payment Services Shrinkage Point of Sale 262

I Vend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Sell anywhere.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

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Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for.

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I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

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Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

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