Remove Checkout Remove Customer Experience Remove Fulfillment Remove Kiosk
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Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

Optimizing Customer Journeys Contactless technologies such as RFID and other Internet of Things (IoT) applications can dramatically improve inventory accuracy, a key element of optimizing customer journeys: “Most retailers are losing as many as 8.2

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Can Self-Service Kiosks Offer Support In Today’s Retail Conditions?

Frank Mayer

While more shoppers return to stores, retail self-service kiosks offer the safe contactless experience and endless aisle options they now seek. Before we dive into how self-service kiosks can assist retail, though, it’s important to address the more pressing concern about the industry first. The Retail Elephant in the Room.

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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

IR : What role do you see innovation playing in Australian retail in the coming years, and what areas of innovation are you focused on now? The rising expectations of customers are propelling our omnichannel strategy at lightning speed. These actions ensure our co-workers can remain focused on ‘value-add’ engagements for customers.

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Robots, RFID tags and an incubator area: Inside Decathlon’s new Data Lab

Inside Retail

The concept of Data Lab came about as the brand saw the need for the extension of all our efforts in research and development of innovative solution capabilities to enhance retail processes that benefit the consumer experience across Decathlon stores globally. IR: Can you tell us what is involved in the partnership with Conexus Studio?

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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

Malls can also deploy digital kiosks for customer service, so people don’t have to wait to talk to a customer service rep. One of the big developers has already created a digitized real-time store inventory with one-card checkout. Some of this is already being used, but some of it is still under development.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co. Circle K , and AutoZone are already using 5G to connect their stores.