Retail TouchPoints

FEBRUARY 19, 2025

Beyond the legal considerations, pop-ups are designed to leverage exclusivity, urgency and competition among consumers. Whether its a high-profile fashion activation during an annual event like New York Fashion Week or a seasonal event, brands should structure their operations to: Build hype with limited product volume, increasing demand.

Fashion

Retail TouchPoints

JULY 11, 2025

In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to deliver experiences that truly convert and retain customers. Can users quickly locate in-store availability?

Merchant Services

Retail TouchPoints

MAY 14, 2025

Card skimmers are another common way for criminals to target retailers, and they are regularly found at gas pumps, self-checkout stations, ATMs and other point-of-sale terminals. Mitigating those risks is important but food safety might be the most important of all.

Payment Services

Inside Retail

AUGUST 12, 2025

With rising wage pressures, shifting consumer expectations, and the growing demands of omnichannel fulfilment, the traditional levers of improvement are no longer enough. What’s needed now is a step-change in how store operating models are designed, executed and sustained. Retailers today are navigating a complex landscape.

Shrinkage

Retail TouchPoints

NOVEMBER 5, 2024

Additionally, several retailers are bucking the conventional wisdom of supermarkets seeking the widest possible customer base and instead are creating stores designed to appeal to specific ethnic or national groups via merchandise choices and even stores’ design.

Supermarket

Small Biz Trends

AUGUST 11, 2025

Ultimately, when you grasp what’s store management, you’ll improve the overall shopping experience, leading to increased customer satisfaction and sales growth. Streamlining Store Operations To streamline your store operations, optimizing inventory management is essential.

Payment Services

Retail TouchPoints

MARCH 25, 2025

What this meant was that [as far as the consumer was concerned], it was OK to be in a store and not find something that was in the catalog. Back then, the POS was the centerpiece of any store, its heartbeat and central brain, and thats because it was the one time when consumers interacted with any technology at all.

Merchant Services

Retail Gazette

MARCH 25, 2025

Green shoots at the end of the year Garnier has been vocal that the challenging macroeconomic and consumer backdrop has weighed on the group’s bottom line in the past year. “We are relatively bullish on the action we can do, but at this point of the year, we prefer to be relatively cautious on the market,” he says.

Drop-Shipping

I Vend

APRIL 2, 2025

Frictionless checkout – your customers come into your stores, they choose their goods and thenthey have to wait in line to pay, or they cant use the payment method they want. Industry-Specific Features Retail operations are by no means the same. Mobile POS gives you a checkout that can operate anywhere in the store.

Management

Retail TouchPoints

APRIL 30, 2025

The renaissance of physical retail is here: an evolution of the status quo that will leave brands behind if they fail to adapt to new consumer behaviors and expectations. It isnt going away, just adapting to a new consumer. Stores are becoming spaces for connection. This fosters loyalty far beyond the checkout line.

Visual Merchandising

365 Retail

FEBRUARY 24, 2025

Stores use superior search options alongside detailed descriptions and exceptional image quality to enable customers to make quick decisions. Customers experience quick and protected checkout operations at digital counters that will allow them to spend more time with their purchases instead of waiting at the checkout.

Accessories

Retail TouchPoints

JULY 15, 2025

Navigating this labyrinthine world of government benefit regulations while simultaneously building a secure and user-friendly online system became my all-consuming focus. This system determined precisely which products qualified for purchase with EBT funds, providing clarity to users as they shopped and preventing confusion at checkout.

Payment Services

I Vend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. This can be very time-consuming and is massively open to the risk of human error.

Payment Services

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By

Checkout

Retail TouchPoints

MAY 9, 2022

Mashgin , a self-checkout solution powered by AI and computer vision, has raised $62.5 The Mashgin solution speeds checkout by reading multiple items simultaneously, although it requires shoppers to set their purchases down on the countertop devices’ base to operate. million in Series B funding at a $1.5

Checkout

Retail TouchPoints

MAY 30, 2024

Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt.

Checkout

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier. Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor.

Checkout

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

Consumer

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Consumer

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services

Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Stocking 2,000 SKUs ranging from fresh meats to snacks, this store represents the largest deployment to date of the AiFi Autonomous Store Platform OASIS.

Shopping

Retail TouchPoints

DECEMBER 22, 2020

The retailer’s plan to better connect with consumers will include “scaling direct connections with contactable members,” according to Matt Friend, EVP and CFO at Nike. Consumer interest in sport, fitness, health and wellness has never been greater. 18 call with analysts. And Nike’s market opportunity is as large as ever.

Checkout

Retail TouchPoints

DECEMBER 13, 2023

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

Shopping

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. “The shops will come to the consumers,” said de Kleine. “Of

Payment Services

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Even so, retailers can benefit when they view checkout challenges in the context of shoppers’ full range of expectations.

Checkout

Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

Checkout

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

Payment Services

Retail TouchPoints

FEBRUARY 9, 2022

Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions. Beginning later this year, U.S.

Payment Services

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

Payment Services

Retail TouchPoints

SEPTEMBER 24, 2024

Instead of being asked do you want paper or plastic at checkout, consumers will simply be asked if they want a paper bag, if they haven’t brought a reusable bag,” said State Senator Catherine Blakespear (D-Encinitas), a co-sponsor of the bill, in a statement. The new law, scheduled to take effect Jan.

Point of Sale

Retail TouchPoints

NOVEMBER 17, 2021

We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. It’s one thing for shoppers to say they like shopping in-store. Ultimately, though, a consumer’s measure of support is measured in dollars. Online retail has its warts.

Checkout

Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time.

Checkout

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Aldi has retrofitted its Aurora, Ill.

Checkout

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments.

Loss Prevention

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer

Retail TouchPoints

JULY 17, 2023

By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout.

Payment Services