Remove Checkout Remove Consumer Remove Point of Sale Remove Returns
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What retailers need to know about the return of in-store shopping

Inside Retail

But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. Despite the convenience of online, consumers are attracted by the social and immersive experience of physical stores.

Returns 246
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How a Reactive Omnichannel Strategy can Help you Capitalize on Reactive Buying Trends

Retail TouchPoints

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

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Amazon Extends Just Walk Out Technology to Apparel and Fan Gear with RFID

Retail TouchPoints

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device.

Apparel 253
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Top 10 Trends Driving Retail Growth

Retail TouchPoints

Shoppers are returning to stores, again. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need. And 2021 was itself a record year for foot traffic.

Checkout 297
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How Square for Retail can help run all aspects of your retail business

Inside Retail

State-of-the-art software from Square allows retailers to accept every major payment type preferred by consumers – including Afterpay – both in-store and online, as well as enabling Apple’s Tap to Pay feature on iPhones. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges.

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Increasing personalization using the power of analytics

I Vend

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 105
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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

And the backlash — the desire for a return to substantive human interactions — had already begun too. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. If loyal consumers were becoming harder to retain, then COVID-19 has only made them more fickle.