Inside Retail

MAY 2, 2024

The widespread adoption of next-gen barcodes (otherwise known as 2D) is not only transforming the way we interact with products but also reshaping the landscape of business operations and consumer engagement. This revolutionised the retail sector by streamlining checkout processes and reducing errors.

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Retail TouchPoints

APRIL 30, 2024

Now, as consumers grow more accustomed to this type of technology being infused within their shopping experiences, this faster, more convenient way of shopping is seeping into the places where customers need it most: stadium concessions. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

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Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. Recent advancements include front end and back end responsibilities merging with ease, cloud based efforts supporting both in-store and online purchases, and mobile becoming increasingly popular to manage POS.

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Inside Retail

OCTOBER 10, 2023

Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. The average store manager or team member walks on average 25,000 steps a day – how hard-working is that? What are the major consumer trends that are on your radar, and how is Woolworths preparing for those?

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M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

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Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates. Empower Your Customers.

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Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue.

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Wiser

DECEMBER 10, 2019

The in-store shopping experience has a number of benefits for consumers. However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences. However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences.

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Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Limited adoption : While the popularity of digital wallets is on the rise, not all consumers have adopted this payment method yet.

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Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Smart merchandising helped GetGo improve the consumer experience and increase sales.

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Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

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Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. Retailers are readying auto-shopping bots that allow consumers to enter very detailed preferences (styles, brands, materials, sizes, prices, etc.) That will happen this year.

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Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

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Inside Retail

APRIL 30, 2024

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. Having everything at your fingertips has not only enhanced the customer experience but also our team’s experience in-store,” said Marne Williamson, store manager at RM Williams. “If

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Inside Retail

SEPTEMBER 4, 2023

The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector. Smartphones can now scan barcodes and instantly provide consumers with detailed product information, user reviews, price comparisons, and much more.

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Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales.

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Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. and managed by the U.S.

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Retail TouchPoints

NOVEMBER 3, 2021

margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?

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Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. Can you do anything to help me, or would you need to get a manager and make everyone else in line behind me angry?”

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I Vend

JANUARY 11, 2024

. ** Given that returns management can cost as much as 66% of the original sale price, returns represent a big headache for retailers. Read more The challenge of returns management doesn’t stop with the cost of processing though – it’s estimated that up to 10% of all returns are fraudulent, * causing big dents in profits.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

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Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

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Retail TouchPoints

JUNE 15, 2022

Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Self-Checkout/Roaming Checkout.

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Retail TouchPoints

AUGUST 30, 2023

While several retail outlooks predict consumers are looking for deep discounts this year, retailers should strive to offer more than just deep discounts and focus on providing value in other ways to achieve long-term loyalty and keep higher profit margins. Tip 2: Simplify the cart and checkout process.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device.

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Retail TouchPoints

SEPTEMBER 6, 2023

Legacy FTC rules require sellers to disclose sale terms before consumers subscribe and to provide cancellation information. Businesses must now focus on improving their subscription cancellation process and investing in self-service tools for reactivating subscriptions and managing automated billing.

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Retail Minded

JANUARY 8, 2024

Get this – it’s not just about flash sales and points programs. We’re diving into how a dash of philanthropy and a strategic approach called moves management can create an unbeatable combo. Now hold up, what’s this move management deal? Stick around as we unpack this strategy!

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I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. iVend Retail Management Suite iVend helps retailers manage returns efficiently. Read how our returns management system can help you.

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Retail TouchPoints

MAY 2, 2023

Now, however, the concern is that as capacity is available again, goods are being shipped at an increasing rate while the costs associated with shipping products to consumers — and then shipping them back to you if they want to make a return — are also increasing. Frictionless for the consumer, and painless for the merchant.

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365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. We choose the self-checkout to avoid the queue, only for a machine to block us, requiring an attendant to intervene and override. ” (RBR, January 2023) “The global self-checkout system market is projected to grow from $4.51

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Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen?

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Retail TouchPoints

SEPTEMBER 18, 2023

Retailers will leverage this moment to focus on operational efficiencies and consumer connection. AI Investment Generative AI and AI will help drive efficiencies for mission-driven consumers and overworked employees. Since we saw store visits rise back up last year though, I’d expect even higher foot traffic, comparatively, this year.

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Inside Retail

APRIL 11, 2022

The pandemic has greatly shifted consumers’ preferences for shopping, whether this be physically or online. The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. An example of this is using a QR code system.

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Retail Minded

MARCH 16, 2024

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. By analyzing sales data patterns, AI forecasts demand with precision, ensuring shelves are stocked with just the right amount of product.

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