Hyken

DECEMBER 23, 2022

2023 will be all about customer lifecycle management (CLM). Organizations will need a communications provider who evolves with them – a trusted partner who leverages their expertise and analytics to guide them toward the right solutions today and in the future. Mitel is a leader in business communications.

Business Communication 58

Business Communication Customer Experience Marketing Returns 58

Inside Retail

FEBRUARY 6, 2022

As the business accelerates, it will start adding more sales channels, perhaps new product lines, and as demand grows the firm’s shipping needs start to become exponentially more complicated. Finally, how do you offer a hassle-free way for customers to return items?”. Check out ShipStation and sign up at shipstation.com/au.

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Hyken

MAY 7, 2021

Live chat software is a unique way of enabling quick answers, delivering fulfilling CX, and making your customers return for more. . Your agents can manage chat requests better during volume spikes and review conversational metrics to make data-driv en decisions. . WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 72

Customer Experience Checkout Business Communication Fulfillment 72

Hyken

MAY 7, 2021

Live chat software is a unique way of enabling quick answers, delivering fulfilling CX, and making your customers return for more. . Your agents can manage chat requests better during volume spikes and review conversational metrics to make data-driv en decisions. . WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56