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What is ‘transcreation’ and why is it important for Aussie retailers?

Inside Retail

It means putting language at the heart of your business. Communicating authentically with culturally and linguistically diverse (CALD) customers should be at the top of the to-do list for all retail businesses. Expanding and keeping a customer base is about trust and authentic communications.

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SMS campaigns yield highest customer response rates with maximum ROI

Inside Retail

I think the first thing that’s important for businesses to recognise is that customers actually want it,” says Jonathan Walsh, GM APAC for business SMS provider Esendex. “The I think the cost becomes almost irrelevant if it gives you a good return on investment,” explains Walsh on the first issue.

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Survey Reveals Consumer Marketing Preferences

Independent Retailer

Donnelley & Sons Company (RRD), a leading global provider of marketing and business communications, reveals that traditional marketing channels, including word of mouth, direct mail, and in-store signage, are largely untapped by marketers. Theme 3: Dear retailers, are you ready to return to normal?

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Guest Post: 2023 Top 5 Unified Communications Predictions

Hyken

A one-size-fits-all approach to unified communications will no longer work, as organizations require tailored solutions specific to their unique needs. . Customers have many communication technology choices today, and many use a mix of infrastructures. “In Mitel is a leader in business communications.

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Three ways to provide customer-centric shipping

Inside Retail

Finally, how do you offer a hassle-free way for customers to return items?”. The third piece of the puzzle is transparency, which corresponds to the way a business communicates shipping status to customers throughout the whole process. Check out ShipStation and sign up at shipstation.com/au.

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Guest Post: Personalizing Digital Customer Experience with a Live Chat Software

Hyken

Live chat software is a unique way of enabling quick answers, delivering fulfilling CX, and making your customers return for more. . You can unify your business communications by connecting your live chat system with widely-used messaging apps, viz. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

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Guest Post: Personalizing Digital Customer Experience with a Live Chat Software

Hyken

Live chat software is a unique way of enabling quick answers, delivering fulfilling CX, and making your customers return for more. . You can unify your business communications by connecting your live chat system with widely-used messaging apps, viz. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .