Small Biz Trends

JUNE 13, 2025

Focus on Customer Experience: Exceptional customer service and utilizing customer feedback are key to enhancing customer acquisition and retention in a competitive marketplace. Customer acquisition and retention hinge on exceptional customer service and data analysis.

52

52

Wiser

MARCH 4, 2024

Brand Consistency: Expanding brands prioritize uniformity across retail channels, focusing on compliance challenges to maintain brand integrity and ensure consistent customer experiences.

Management 78

Management Brand Management Inventory Management Marketing 78

Rain Pros

APRIL 3, 2024

For instance, your business may be based in New York, but it could reach potential customers in neighboring cities like New Rochelle, Jersey City, and Hoboken. Opening your mind to new markets will help you find more customers, and targeting ads to potential customers will allow them to discover your brand.

Planning 52

Planning Promotions Management Marketing 52

Retail Focus

NOVEMBER 28, 2022

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Brands are looking at ways to add value to the customer’s journey within their spheres. .

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

365 Retail

NOVEMBER 28, 2022

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Bands are looking at ways to add value to the customer’s journey within their spheres. .

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98