Inside Retail

NOVEMBER 10, 2022

Chemist Warehouse announced the launch of an online marketplace last week in an effort to expand its online presence in the pharmacy, health and beauty categories. Marketplacer, which has been helping retailers build their own marketplace offerings for six years, has benefited from the uptake of online shopping over the last few years.

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Beauty and Health Health & Wellness Shipping Customer Experience 246

Inside Retail

OCTOBER 31, 2023

The beauty industry has long been a domain where premium and affordable brands coexist, each catering to different customer segments. However, recent research from Mintel suggests that in the US, there is a subtle and evolving perception of value among beauty consumers.

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Retail TouchPoints

MARCH 30, 2021

One of my first jobs was at The Body Shop. It was the early 1990s, and the store was situated in a shopping mall. In addition to soaps that smelled like various types of fruit and lip balms in small pots, The Body Shop was known for its values. At the time, there was no online shopping. Customers had very little choice.

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Shopping Beauty and Health Customer Experience Consumer 225

Retail Focus

JANUARY 20, 2023

Covering 2,500 square feet of trading space, the new store will serve as a beauty shopping destination, tailored to customers’ needs and staffed by a team of Space NK experts. “We With more stores to come from our business in 2023, we are proud to continue to innovate, with our customer at the heart of everything we do.”

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Location Beauty and Health Customer Experience Shopping 290

365 Retail

APRIL 15, 2024

Unibail-Rodamco-Westfield (URW) today announced a series of new signings at Westfield London, enhancing its offerings in beauty and wellness, fashion, leisure, and food & beverage sectors. In 2025, two new flagship Sports Direct stores featuring innovative customer experiences will debut at both Westfield locations.

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Fashion Customer Experience Location Beauty and Health 59

Mass Relators

JANUARY 17, 2023

is best known as the nation’s grocer, the company is also a potent force in health care, with 2,255 pharmacies and 226 clinics across the U.S. We’re much more than just pharmacy,” says Colleen Lindholz, president of Kroger Health. By positioning food as medicine, we’re creating a perfect complement to our other health care assets.

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365 Retail

JUNE 22, 2021

This month sees accessible health and beauty retailer, Superdrug, launch new online technology, ‘Superdrug Store Insider,’ to ensure that online customers are able to get the same personal service and expert advice as when visiting a Superdrug store.

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Customer Experience Beauty and Health Shopping Location 52

365 Retail

DECEMBER 6, 2022

Using ModiFace technology , customers shopping on Very’s app can virtually try on 24 lip products by L’Oréal Paris, Maybelline and NYX. Working with Modiface, the retailer plans to expand the use of augmented reality across more make-up, hair colour and nail products, to create a more immersive beauty shopping experience.

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365 Retail

JUNE 14, 2023

Renowned beauty entrepreneur Charlotte Tilbury has launched a groundbreaking new app under her eponymous brand, Charlotte Tilbury Beauty, with the objective to simplify beauty through technology. It’s a beauty tech world-first, offering a truly immersive and empowering beauty experience.

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Customer Experience Beauty and Health Shopping ATS 72

Retail TouchPoints

AUGUST 5, 2021

In a move to match the delivery options offered by its major pharmacy competitors Walgreens and CVS, Rite Aid has partnered with Shipt to offer same-day delivery of health and wellness products from more than 2,000 stores in 17 states. Our partnership with Shipt brings another level of convenience to the Rite Aid customer experience. “Our

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Beauty and Health Customer Experience Consumer Shopping 272

Retail TouchPoints

FEBRUARY 6, 2024

pet boom has prompted more than a few new competitors to enter the scene, but Petco’s transformation into “The Health + Wellness Co.” (as Image courtesy Petco) Vetco pet hospitals in stores across the country ( 291 by the end of this year) offering a full suite of pet health services including vaccinations, microchipping and pharmacy.

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Retail TouchPoints

JANUARY 8, 2024

The company gained a minority ownership position in AI firm Anthropic in September 2023 , and AI-generated product recommendations in apparel and health and beauty sectors powered sales during Amazon’s fall Prime Days event. Amazon, like much of the retail industry, has been focusing on AI’s potential in recent months.

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Apparel Beauty and Health Shopping Accounting 147

Mass Relators

JULY 7, 2022

. — CVS Pharmacy is piloting a new Skin Care Center format, launching in three CVS locations, featuring a wholly owned “shop-in-shop” beauty experience to bring enhanced access to skin health innovations. The Skin Care Center format is now in select CVS Pharmacy locations in New York, N.Y.

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Beauty and Health Consumer Location Shopping 52

Inside Retail

MARCH 17, 2022

Discount department store Best & Less has made its debut in the lucrative beauty category, unveiling a pink pop-up store from MCoBeauty this week. . Now also available online at Best & Less, MCoBeauty is the first beauty brand stocked at the value chain, in 120 of its stores across the country.

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Fashion Department Stores Apparel Marketing 130

Retail TouchPoints

MAY 25, 2022

Chanel plans to deliver personalized experiences to top-purchasing clients through dedicated boutiques as it builds upon strong FY2021 earnings of $15.6 Our biggest preoccupation is to protect our customers and in particular our pre-existing customers,” Philippe Blondiaux, Global CFO of Chanel told Business of Fashion.

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Retail TouchPoints

MARCH 12, 2024

The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings. The desire to curate and manage in-the-moment emotions is a natural evolution of holistic health. Why the Mood? That rises to 62% in the U.S. 72% of U.S. 67% of U.S.

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Consumer Beauty and Health Advertising Shopping 218

Inside Retail

MARCH 21, 2024

Located within Chadstone shopping centre, the largest shopping centre in Australia, the tweaked design comes as Vicinity Group invests in making Chadstone a renowned food destination in addition to being known as the nation’s “fashion capital.”

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Supermarket Beauty and Health Point of Sale Shopping 278

Retail Gazette

JULY 20, 2023

Shoppers in the new 8095 sq ft health and beauty store will find a fragrance counter, beauty studio area, and Superdrug’s new own-brand cosmetics range, Studio London. Superdrug has opened its biggest store in the North-West, based in Manchester’s Trafford Centre.

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Beauty and Health ATS Customer Experience Shopping 75

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Retail TouchPoints

NOVEMBER 7, 2022

After eight years at Amazon — during which time she not only managed the pandemic-stressed toilet paper business but also helped launch the ecommerce giant’s professional and luxury beauty segment and served as Chief Marketing Officer for Amazon Fashion — Trousdale has taken on a new challenge.

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Inside Retail

MAY 16, 2021

Beauty and burgers collide in a new partnership between Estée Lauder and food delivery platform Uber Eats. The partnership heralds a new chapter of rapid beauty delivery, with couriers connecting retailers to consumers in the time it would take to whip up fries – and for the same price. and $5, according to Business of Fashion.

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Consumer Fashion Shopping Customer Experience 218

365 Retail

OCTOBER 24, 2023

The Perfume Shop has launched its revamped store at St Nicholas Shopping Centre in Sutton. The store features an array of enhancements aimed at elevating the customer experience, including a modern layout, digital screens, and personalised ribbon machines. The Perfume Shop is also making strides in sustainability.

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Shopping ATS Location Customer Experience 64

Inside Retail

OCTOBER 5, 2023

In a move that promises to redefine the online grocery shopping landscape in Singapore, Foodpanda has teamed up with DFI Retail Group to bring consumers a one-of-a-kind shopping experience that is fast, fresh, and fuss-free. Customer experience Man hopes that the collaboration will boost customer retention and loyalty.

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Beauty and Health Customer Retention Shopping Consumer 130

Inside Retail

SEPTEMBER 2, 2021

As any savvy beauty retailer knows, selling customers skincare products is about more than just reducing pores and clearing surface-level blemishes, but boosting their self-esteem, health and wellbeing. Working at Mecca on the shop floor really made me fall in love with customers.

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Beauty and Health ATS Marketing Management 130

365 Retail

OCTOBER 25, 2023

On 25th October, a fresh wave of rewards beckons the Health & Beautycard members of Superdrug as the retailer launches VIP Rewards on its mobile app. The new scheme is designed to offer escalating rewards to members based on their shopping frequency, whether they shop in-store, online or via the Superdrug app.

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Beauty and Health Promotions Customer Experience Shopping 105

Retail Focus

AUGUST 31, 2022

Between them, The Bottle Cocktail Shop and Treat Medispa will take 1,400 sq ft in the north London destination as it continues to attract independent brands, with the retail and leisure space now approaching being 90% let.

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Beauty and Health Shopping Customer Experience Location 173

Retail TouchPoints

JANUARY 4, 2021

Beauty is riding high on seven consecutive quarters of net sales growth. Beauty leadership reported 7% year-over-year net sales growth , largely driven by the company’s “strength in digital” during the pandemic. Beauty and added two new brands, W3LL PEOPLE and Keys Soulcare, to its portfolio. Cosmetics to e.l.f. How is e.l.f.

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Beauty and Health Consumer Health & Wellness Marketing 264

Retail TouchPoints

JANUARY 21, 2021

Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We Positioned as a “tele-triage platform,” the service was designed to connect pet parents to licensed vets when they had health questions or concerns. We had to flex all our muscles,” Singh said.

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Beauty and Health Customer Experience Marketing Consumer 207

365 Retail

AUGUST 23, 2023

LOOKFANTASTIC has announced the launch of its groundbreaking data-driven ecommerce beauty tool designed to match customers with their perfect foundation shade, the LOOKFANTASTIC Foundation Finder. The post LOOKFANTASTIC Launches New Foundation Finder Tool appeared first on 365 RETAIL | The Latest Retail News.

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Customer Experience Shopping Beauty and Health Management 98

Retail TouchPoints

MAY 17, 2023

But sound is often under appreciated when it comes to the crucial role it can play in delivering an immersive customer experience in retail. Sound must blend effectively with other ambient variables of the environment in order to positively influence customers’ perceptions of shopping behavior.

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Retail TouchPoints

JULY 27, 2021

Despite this good news, many executives at shopping malls and “destination centers” wonder just how much of this returning traffic will find its way to their venues. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S. Shopping Destinations Set Sights on an ‘Experiential’ Tenant Mix.

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Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

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Marketing Payment Services Beauty and Health Fulfillment 253

Inside Retail

OCTOBER 9, 2023

Looking closer at consumer behaviours confirms a broad shift in shopping choices and heightened customer experience expectations. This suggests that while consumers have reviewed how they shop in the current economic climate, many will be more selective over a longer-term horizon.

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Consumer Payment Services Beauty and Health Accessories 130

Inside Retail

JUNE 8, 2022

Pharmacy had really been an old-school industry where there was a lot of faxing and paper-based prescriptions, whereas telehealth and e-health really ramped up during that time. Certainly, the customer experience at your local fast-food chain for example, is not the same. That beauty segment is extremely competitive.

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Beauty and Health Supermarket Customer Experience ATS 130

Inside Retail

OCTOBER 16, 2023

India’s DTC retail landscape has been evolving rapidly, driven by factors like increasing internet penetration, a shift in consumer preferences towards online shopping, and the ascent of digital marketing. Since 2014, DTC start-ups have secured over $2.5 billion in investments.

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Retail TouchPoints

JANUARY 12, 2023

Product categories include food and beverage, fashion, health and beauty, home and pets, office supplies, and cleaning and baby care. Nearly one in four ( 24% ) expressed interest in shopping in the metaverse, and that figure is likely to rise as more retailers add it as a touch point. Taking place January 15-16 from 10 a.m.

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Consumer Beauty and Health Returns Location 259

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Reducing shopping and shipping friction.

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