Retail TouchPoints

OCTOBER 4, 2023

Some retailers have taken a look at consumer data, analyzing where consumers are making online purchases to better understand where a brick-and-mortar store might be successful based on the shoppers’ location. When it comes to a small-format store, a fraction of what might be available at a large format store is in stock.

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Retail TouchPoints

JULY 7, 2021

His responsibilities grew to encompass Home, Kids and Visual Merchandising before he took the CMO role in 2018. Prior to joining Belk, Patel was SVP at Kohl’s , VP at Lands’ End and held other roles at Abercrombie & Fitch , Target and Gap. “I’m

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Promotions Visual Merchandising Marketing Shopping 264

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

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Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.” What could that mean for your business?

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Retail TouchPoints

MARCH 7, 2024

Also Miller’s Outpost [which eventually went out of business after changing its name to Anchor Blue ] had Western-style facades and wood on the walls — and they also had the cool brands, so kids at school wouldn’t make fun of me. He’s also been good about creating scarcity. For other retailers, you have to find your niche.

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Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores. A lot of municipalities in the U.S.

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Retail TouchPoints

MARCH 20, 2024

but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences. Based on the innovation that’s evident in all these projects, Sterling Plenert , Principal at Arcadis, believes the broader industry has a lot to learn from luxury players.

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VMS

JANUARY 25, 2022

It was officially closed at the end of business day Monday, Jan. Coresight Research (New York), according to Retail Dive , recently tallied the remaining Kmart stores and found five operational. At the time of Kmart’s bankruptcy filing in 2002, there were roughly 2100 locations; more than 1000 were still open until 2015.

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Location Visual Merchandising Store Operations Planning 59

Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

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Retail TouchPoints

JANUARY 27, 2023

Our men’s business has experienced significant growth over the past several years, and Saks continues to be the destination that shoppers look to for the latest in men’s luxury fashion,” said Tracy Margolies, Chief Merchandising Officer at Saks in a statement.

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Retail TouchPoints

APRIL 3, 2024

Utilizing these platforms for promoting giveaways, contests or countdowns directly on your signage further incentivizes shopper participation, creating a lively and interactive shopping environment. His focus on content management and digital signage content strategy has been an essential aspect of his role at Spectrio.

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Promotions Customer Experience Point of Sale Accessories 271

Retail TouchPoints

APRIL 3, 2024

[Despite this need], every dispensary I’ve seen on the East Coast was what I consider a pharmacy: stanchions, lines, counters, products on display — but just for branding purposes — but no real opportunity for shopping. RTP: Given this hands-on education and sales process, how important is it to have the right staff people at Joyleaf?

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Supermarket Visual Merchandising Planning Store Operations 221

Retail TouchPoints

APRIL 7, 2022

We began this platform as a strategic mission to solve big systemic problems across food insecurity and food waste,” said Barbara Connors, VP of Commercial Insights at 84.51° , Kroger’s retail data science and insights company, in an interview with Retail TouchPoints. Barbara Connors. “We One is that it saves people time.

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Retail TouchPoints

NOVEMBER 20, 2023

Brick-and-mortar is also a lifetime value driver, so we want to make our shopping experience so versatile that it almost doesn’t matter which channel you use. With stores we also can provide] a really good customer and brand experience: NPS scores for in-store customers are anywhere from 10 to 30 points higher [than for other channels].

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Apparel Marketing Returns Advertising 189

Retail TouchPoints

MARCH 9, 2022

Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. Focus on Shop-Ability. We have all seen beautiful and edgy store designs, but how did their performance last over the long term? As the major driver of the U.S. and internationally.

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VMS

DECEMBER 22, 2021

Using Capture Services On-Demand, Matterport Pro2 cameras, or the Matterport Smartphone app, retail customers are creating virtual showrooms, curating shoppable digital experiences with e-commerce integration, and making store operations more efficient. Harrods Uses Matterport Capture Services to Create Virtual Showroom for Consumers.

Consumer 52

Consumer Visual Merchandising Jewelry Department Stores 52

Retail TouchPoints

DECEMBER 22, 2023

Engaging with shoppers in real time as they leisurely walk through your store is essential for creating lasting connections that go beyond checkout — and keep them coming back for more. When an item is out of stock, for example, endless aisles let in-store shoppers use online channels to order those items to be shipped to them directly.

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Shopping Checkout Visual Merchandising Consumer 283

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. It’s seamless and can reorient around a customer’s changing needs, sometimes at a moment’s notice. . Customers (or should I say “shoppers”) don’t look at different channels. Ship to store? Virtual shopping.

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Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

SEPTEMBER 22, 2022

The intersections between where we eat, work, live and shop are where the magic of an experience unfolds and where we can truly elevate the experience of customers through meaningful engagement and entertainment,” said James Farnell, Partner and Retail Practice Leader at Little.

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Retail TouchPoints

OCTOBER 12, 2021

JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew. Everything a customer comes in to us to buy is a component to make something,” said Christopher DiTullio, Chief Customer Officer at JOANN in an interview with Retail TouchPoints.

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Retail Geek

JULY 30, 2021

2:31] Doing a dramatic story design and so this Chelsea store is that store and I wanted to check out how he’s changed it from what we traditionally think of as a bit Bath and Beyond and it is. Um and you know it’s usually a cluttered mess and so this store. It just it doesn’t seem like they’ve. [6:00]

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Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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Retail TouchPoints

MARCH 6, 2024

Today’s bright, attractive and squeaky clean C-stores, which are, as a colleague of mine once put it, “the last place on Earth where you’d expect to find a shriveled hot dog on a roller.” Especially when the store is located in a tourist destination, retailers can add interest by doing the same.

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Retail TouchPoints

MAY 31, 2023

Others might have just stopped in out of happenstance, doing a little window shopping for the day. According to a Retail TouchPoints survey , the industry has been exploring ways to reconfigure the physical retail space and implement digital elements into the overall shopping experience. The flexibility was tremendous.

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Advertising Customer Experience Point of Sale Marketing 255

Retail TouchPoints

OCTOBER 31, 2023

“We’ve invested over $9 billion in the past two years to upgrade more than 1,400 stores across the country. Each store is designed to deliver a more modern shopping experience and improve the lives of our associates and customers from the moment they step into the new space.

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Retail TouchPoints

MARCH 19, 2024

His shop became a magnet for celebrities like the Beatles, Bob Dylan and Farrah Fawcett, seeking items that were distinctive, unique and in style — or more often, ahead of the trends. That’s what makes it exclusive and special, and our staff is great at communicating with the customers; they’re very knowledgeable.”

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Retail TouchPoints

AUGUST 6, 2020

Now is the time to start integrating the changes we didn’t expect to see in futuristic retail stores. This means reinvention through automation, better in-store data collection and more engaging in-store experiences, in order to reignite business, while at the same time meeting the changing needs of our new world.

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Retail TouchPoints

SEPTEMBER 13, 2023

Target has entered a long-term partnership with Kendra Scott to launch an exclusive collection and dedicated shopping experience. 22, 2023, the collection will feature more than 200 newly designed jewelry and accessories items at prices starting at $15 , with the majority of items priced under $40. Debuting on Oct.

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