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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

Retail TouchPoints

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

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How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns

Retail TouchPoints

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more sustained attention. in-stock commitment would take 6X as much inventory as the original 80% calculation — and it’s still not at 100% ! We’re now battle-tested.”

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Purple Names Supply Chain Veteran as COO

Retail TouchPoints

In this role, Haynor will guide future growth with efficient supply chain management and manufacturing as Purple fortifies its business through direct-to-consumer online channels, traditional retail partners, third-party online retailers and owned retail showrooms.

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How Ecommerce Tech Can Reduce the Environmental Damage it Caused in the First Place

Retail TouchPoints

Mitigating Returns. Product returns in particular represent a huge portion of the negative impact that ecommerce has on the environment. When a consumer returns an item, that’s two legs of shipping — and the concomitant environmental impact — that essentially occurred for naught. This is particularly true for clothes.

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Customer returns: Five fundamentals to recoup revenue

365 Retail

But with great gains come great returns. Significant revenue gets lost when mass quantities of orders are returned, leaving retailers with a ton of inventory that is then discounted, liquidated, or even thrown out. Here, we outline five fundamental approaches to building an efficient returns strategy to recoup at-risk revenue.

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