Retail TouchPoints

NOVEMBER 30, 2022

Katie Twidwell, VP of Operations at M.M. Katie Twidwell: We’ve heard that while customers have become much more accustomed to shopping online, they’re craving the opportunity to see, feel, and experience our clothes in person as a part of their purchasing experience. A community-driven environment in which M.M.

Boutique 254

Boutique Promotions Shipping Location 254

Retail TouchPoints

JANUARY 29, 2024

The retailer will work with purchasing organization Omnia Partners to let schools and other organizations shop for more than 300,000 items through MichaelsPro Education , receiving benefits including low order minimums and free standard shipping on orders over $49.

Shipping 245

Shipping Promotions Shopping ATS 245

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. on Christmas Day.”.

Returns 260

Returns Shopping Promotions Social Commerce 260

Retail TouchPoints

APRIL 12, 2022

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 344

Shopping Grocer Home Furnishings Drop-Shipping 344

Inside Retail

APRIL 26, 2024

You can increase customer retention by creating loyalty programs, improving the customer experience, offering personalised services or promotions, or simply focusing on improving product range or quality. In present-day e-commerce, same-day fulfilment and free shipping are often part and parcel, not perks of the experience.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 2: Order cycle time. 3: Order accuracy.

Fulfillment 268

Fulfillment Returns Shipping Promotions 268

Retail TouchPoints

APRIL 25, 2024

To join, members must contribute a minimum of $ 50 per month or $500 per year, but all of those contributions are fully converted to R+ Credit, which can be used to buy products at Rebag. Members can also skip their monthly contribution whenever they need to, as well as cancel or request a refund of their R+ Credit at any time.

Shipping 147

Shipping Accounting Accessories Returns 147

Retail TouchPoints

OCTOBER 4, 2022

Every 1,000 points earns members a $10 reward that can be used at any of the banners in-store or online. Credit card holders also get free shipping on qualifying orders of $75 or more, an extra 15% off the first Tuesday of every month and a dedicated customer service phone line.

Shipping 286

Shipping Promotions Shopping Marketing 286

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

Shopping 199

Shopping Merchant Services Fulfillment Social Commerce 199

Retail TouchPoints

MAY 27, 2022

Nearly 90% of Saks OFF 5 th customers shared with us that they would be interested in participating in a tender-neutral program,” said Sara Griffin, SVP of Marketing at Saks OFF 5 th in a statement.

Shipping 214

Shipping Promotions Shopping Marketing 214

Mass Relators

OCTOBER 18, 2021

Loqate’s 2021 holiday survey of 1,000 American consumers found that nearly half of Americans are planning a combination of in-store and online shopping this holiday season. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

Shipping 52

Shipping Promotions Shopping Checkout 52

Retail TouchPoints

JANUARY 5, 2023

Instead, there is an increasing focus on delivering more value for consumers, which can include other cost-reducing methods such as strategic discounts, targeted shipping offers, and rewards or cashback on purchases. Retail Dive reported on a Morning Consult survey which revealed that 85% of U.S.

Merchant Services 284

Merchant Services Promotions Consumer Discount Store 284

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Additionally, cardholders who want to join Target Circle 360 will pay the promotional price of $49 rather than the full $99 fee.

Checkout 178

Checkout Returns Shipping Promotions 178

Retail TouchPoints

SEPTEMBER 29, 2021

Shopping has been happening organically on TikTok for a while. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from culture and creation into commerce.

Social Commerce 291

Social Commerce Shopping Advertising Marketing 291

Wiser

NOVEMBER 14, 2017

Experienced retailers understand that shoppers have grown used to free shipping and discounts, but offering both at the same time depletes margins and brand value. Free Shipping and Discounts During the Holidays . What they initially found shows us why the choice between free shipping and discounts is often so difficult.

Shipping 83

Shipping Promotions Consumer Target Market 83

Inside Retail

SEPTEMBER 7, 2023

If you spend much time online you’ve probably seen one of Temu’s colourful ads – punctuated by its catchy tagline: “shopping like a billionaire”. At the time of publishing this article, Temu was the most popular free iPhone app in the US, United Kingdom, Australia and Germany. It also works especially well with sales promotions.

Advertising 130

Advertising Promotions Social Commerce Shipping 130

Wiser

NOVEMBER 13, 2018

Cyber Monday promotions are big business. KMPG’s Global Online Consumer Report noted that 46 percent of consumers shop online due to an online sale or better prices than in-store. The right promotion can draw in a lot of shoppers. . Through effective Cyber Monday promotions. Let’s look at a few options. .

Promotions 68

Promotions Shipping Jewelry Returns 68

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. They should start small, try and make a difference, and really look at their messaging.” Is that conflicting?

Returns 234

Returns Shipping Promotions Fulfillment 234

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

Returns 184

Returns Drop-Shipping Shipping Consumer 184

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? As stores were closer to consumers in the “last mile,” orders shipped from stores were able to arrive much more quickly and cost effectively.

Store Operations 250

Store Operations Shipping Fulfillment Store Layout 250

Retail TouchPoints

JUNE 16, 2022

The 48-hour sales bonanza will officially start at 3 a.m. Consumers are ready, with 88% of American adults surveyed in a RetailMeNot poll saying they plan to shop during Prime Day this year. Amazon also is using Prime Day to launch a new year-round member benefit at its Amazon Fresh stores in the U.S. —

Promotions 235

Promotions Shopping Planning Shipping 235

Retail TouchPoints

MARCH 10, 2023

Shopping app Temu has been stealing the spotlight from fellow discount platforms Shein and Wish of late thanks to its meteoric rise in the U.S., Shein’s model does share direct connections to Chinese factories, which allows for rapid turnaround on the latest styles, with most orders shipped directly to consumers from the factory.

Shipping 197

Shipping Consumer Shopping Apparel 197

Retail Focus

MAY 20, 2022

Online shopping has revolutionised how we consume goods and has also changed how businesses and companies market and sell their products and services. It has even eliminated the need for a shop front altogether. . But why do Brits, in particular, love online shopping? Shopping can be stressful and somewhat annoying at times.

Shopping 130

Shopping Returns Shipping Consumer 130

Retail TouchPoints

MARCH 21, 2024

Not only do paying members tend to choose that retailer first , but they also typically shop at the retailer more often and have bigger basket sizes when they do. One thing is for sure – it’s unlikely that the same consumer will pay for memberships at all three of the big general merch retailers: Amazon, Walmart and Target.

Consumer 234

Consumer Shipping Planning ATS 234

Retail TouchPoints

SEPTEMBER 28, 2020

Fortunately, not long into the crisis, search behemoth Google paid attention to these companies’ needs, announcing in April that merchants would be able to list products on its Google Shopping platform for free. Your business should certainly be looking to harness Google Shopping to its advantage. Adding Products to Google Shopping.

Shopping 188

Shopping Merchant Services Accessories Drop-Shipping 188

Retail TouchPoints

MARCH 31, 2023

But as the OG value-shopping app tries to win back consumers, it has more than a few hurdles to overcome — not least of which is luring back lapsed consumers who now have new alternatives that don’t come with any negative history. And this is just the first of in a series of shopping events Wish has planned for 2023.

Planning 316

Planning Consumer Shipping Shopping 316

Mass Relators

NOVEMBER 1, 2023

The holiday shopping season is about to kick into high gear, and Walmart aims to lead the charge with a series of “Black Friday Deals” events that start early and extend throughout the entire month of November. The offer includes one year of unlimited free delivery, fuel savings, free shipping, and a Paramount+ subscription.

Shopping 52

Shopping Shipping Apparel Promotions 52

Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. With the critical holiday shopping season on the horizon, brands need to act now to optimize their sites. However, that doesn’t mean it’s without its drawbacks.

Checkout 263

Checkout Payment Services Shipping Promotions 263

Inside Retail

JUNE 30, 2022

Long-time winemaker Shelley Cox has found a cost-effective way to promote and sell brands from her Barossa community. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I It’s an area popular with tourists, so this is a brilliant opportunity for local makers.”.

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

JUNE 30, 2022

Long-time winemaker Shelley Cox has found a cost-effective way to promote and sell brands from her Barossa community. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I It’s an area popular with tourists, so this is a brilliant opportunity for local makers.”.

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Wiser

DECEMBER 20, 2023

Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t. ‘Tis the Season for eCommerce Reflecting on the holiday retail trends of 2023, it’s undeniable that many consumers were drawn to online shopping. .

Retail Trends 147

Retail Trends Promotions Supply Chain Management Consumer 147

Global Shop

APRIL 13, 2023

Global Shop Solutions is proud to announce the promotion of Trent Maynard to Director of Product & Engineering. Maynard began his career in the manufacturing industry working for a company that was a customer of Global Shop Solutions ERP software. That’s exactly the kind of person I want leading our product into the future.”

Shopping 98

Shopping Promotions Shipping Management 98

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Greg Zakowicz is a Senior Ecommerce Expert at Omnisend. Create visual emails.

Marketing 313

Marketing Shipping Promotions Accounting 313

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Retailers across the board are prepping for what many analysts believe will be an extended holiday shopping season. Jobs are available across the U.S.,

Promotions 258

Promotions Shipping Planning Location 258

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Exacerbating the situation, these same shops lost $10.30 When customers know they can get their money back easily, they’ll shop confidently with an unfamiliar merchant and spend more.

Returns 288

Returns Merchant Services Drop-Shipping Shipping 288

Wiser

JANUARY 19, 2018

Promotions in retail have gained a bad reputation lately, unless you’re looking at it from the consumer perspective, of course. In order to keep sales up, promotions are a necessary evil. You have deep knowledge of how your promotions did last year, but what about how your competitors performed?

Promotions 83

Promotions Planning Shipping Marketing 83

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 242

Merchant Services Payment Services Promotions Location 242