Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Inside Retail

JANUARY 10, 2025

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 “From a technology point of view, you have multiple point-of-sale systems because every member has a POS of their choice,” Kismet told Inside Retail. “Range is another one. “Range is another one.

Point of Sale 264

Point of Sale Location Promotions Management 264

Retail TouchPoints

MAY 9, 2025

Speaking of marketing, consider how grocers commonly go to market today CPG brands provide bill backs and off-invoice allowances to individual grocers who then pass those savings along to customers via coupons and other promotions. Right now, thats not at traditional supermarkets. Utilize personalized disruption at scale.

Grocer 173

Grocer Supermarket Promotions Customer Experience 173

Retail TouchPoints

JULY 1, 2024

Now, through Birdzi’s integration with ECRS’s POS software, shopper and basket information are immediately relayed from ECRS to Birdzi, allowing shoppers to easily redeem their personalized discounts and promotional offers at checkout. We strive to provide Harps customers with personalized and curated experiences.”

Checkout 264

Checkout ATS Promotions Point of Sale 264

Wiser

NOVEMBER 29, 2023

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. These two promotional strategies, while aiming to stimulate demand and increase sales, target distinct audiences and employ different methods.

Promotions 146

Promotions Consumer Wholesale Advertising 146

Retail Focus

FEBRUARY 6, 2025

When retailers meet these demands, they reap the rewards of loyalty, word-of-mouth promotion, and repeat purchases. Consolidating loyalty data also grants a deeper insight into customer behaviour, enabling targeted promotions and tailored product suggestions.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

APRIL 1, 2025

grocers are valued at $8.5 Theres also experiential shopping that allows shoppers to try products while they are browsing in-store and order them online at a later date if they like them. According to the State of Digital Grocery: In-Store Media Monetization report by Grocery Doppio, retail media networks for U.S.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

JULY 8, 2021

The companies will jointly invest in new customer experiences, events, marketing and on-premise advertising at Westfield shopping centers across the country, with plans to take the partnership global in the coming months. Leasing at URW in a statement. “We Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S.,

Promotions 264

Promotions Advertising Returns Customer Experience 264

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

APRIL 18, 2024

Through the new RMN, brands that sell at ARG’s more than 1,400 independent grocers will be able to connect directly with the 22 million consumers those retailers serve via digital and in-store campaigns. billion in retail sales. We are leveraging our consumers and our collective $16.5

Grocer 264

Grocer Advertising Promotions Point of Sale 264

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Endpoint protection isfunctionality that ensures devices are monitored 24/7 at the endpoint instead of the network. However, device safety cannot be an afterthought.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

Retail TouchPoints

FEBRUARY 20, 2025

One answer is that the connected capabilities of the cart allow retailers to provide customers with more relevant promotions and recommendations. Approximately 90% of Caper cart users log in with their loyalty card at the start of their shopping trip, allowing retailers to engage with customers digitally in a whole new way, said McIntosh.

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

APRIL 25, 2025

In these times, seamless operations are essential for maintaining a competitive edge, and at the heart of this is secure, reliable connectivity. A clear example of this occurred when Morrisons , a major UK supermarket chain, suffered a severe IT outage that left customers stranded at checkouts.

Payment Services 147

Payment Services Inventory Management Checkout Store Layout 147

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Retail TouchPoints

JULY 5, 2024

“Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement. WSS has leveraged Aptos software for more than a decade, including its merchandising, POS, CRM, OMS, sales auditing and analytics solutions.

Promotions 279

Promotions Point of Sale ATS 279

Retail TouchPoints

MARCH 15, 2023

Infrared light, however, provides near-constant power at any distance — with 100% of the transmitted energy reaching the receiver. Meet Them Where They Are Point-of-sale magic is created when a consumer is struck by a product display, is drawn to it and makes a purchase.

Point of Sale 273

Point of Sale Advertising Customer Experience Marketing 273

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. But we do,” said Partap Sandhu, Head of Pricing at Rema 1000 during a session at NRF.

Point of Sale 287

Point of Sale Promotions Inventory Management Grocer 287

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Storis

SEPTEMBER 19, 2024

This precursor to an order is a powerful lever sales managers can use at the point of sale, providing flexible adjustments, the ability to lock in negotiated rates, and the seamless conversion of quotes to sales orders without duplicate entries.

Point of Sale 52

Point of Sale Home Furnishings ATS Promotions 52

Retail TouchPoints

AUGUST 18, 2023

For example, promotions catered specifically to the individual shopper give them the deals they want on the products they need. In fact, sending contextualized location-based promotions in real time leads to 4 times better conversions. Even with in-store promotions, timing is everything.

Marketing 246

Marketing Promotions Location Consumer 246

Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time. And NFC payments offer the same level of security as EMV-chip enabled cards.

Payment Services 226

Payment Services Consumer Point of Sale Promotions 226

Retail TouchPoints

FEBRUARY 17, 2021

As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S. For example, heat-mapping allows retailers to see whether customers are clicking on promotional flyers and how much time they’re spending selecting items. The global loyalty management market stood at $2.47 during the forecast period.

Target Market 292

Target Market Marketing Kiosk Promotions 292

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

APRIL 3, 2024

Instead, your scheduled content will appear automatically, allowing you to focus on serving your customers and furthering other strategies for boosting sales. You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Inside Retail

JUNE 18, 2024

In the latest edition of her Retail Untangled podcast series, Inside Retail ’s Amie Larter talked to Toby Cumpstay, senior merchant success manager at Shopify, about how retailers can navigate such a challenging course – and where there are opportunities to outperform rivals. So, your channel strategy as a brand is critical at the moment.”

Customer Experience 264

Customer Experience Promotions Returns Point of Sale 264

Retail TouchPoints

SEPTEMBER 8, 2020

We are excited about this next evolution of loyalty at Kohl’s. Kohl’s Cash for every $50 spent during Kohl’s Cash promotional events. “Over the last decade, we’ve built one of retail’s leading loyalty programs, a critical element in delivering an outstanding experience for our customers,” said Kohl’s CMO Greg Revelle in a statement.

Promotions 298

Promotions Shopping Point of Sale Marketing 298

Retail TouchPoints

DECEMBER 23, 2021

Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed. GK Go was created with flexibility in mind and can be used in both staffed and autonomous stores.

Checkout 264

Checkout Shopping Payment Services Promotions 264

Retail TouchPoints

MARCH 7, 2025

Removing Friction Points in Multiple Types of Transactions Implementation of payment solutions is a journey that [KPMG] clients are very intentional about, said Duleep Rodrigo, U.S. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Wiser

NOVEMBER 6, 2024

The Case for Store-Level Selling with Data-Driven Insights For years, CPGs have relied on market-level data to guide trade negotiations and promotional activities. However, forward-thinking brands are realizing the value of arming their sales reps with store-level sales data to influence purchasing decisions at the individual store location.

Promotions 78

Promotions Inventory Management Location Management 78

Retail TouchPoints

SEPTEMBER 16, 2022

For four generations, we have committed to creating a customer experience as high-quality and timeless as our product assortments,” says Brent Stern, EVP at Rogers & Hollands in a statement. “By BTM Global led the implementation.

Jewelry 278

Jewelry Inventory Management Promotions Customer Experience 278

Retail TouchPoints

AUGUST 31, 2022

From the point-of-sale to stock information, the retail industry is brimming with data. Yet these data points are only part of the story. Awareness of consumer behavior in the offline retail world can help brands drive sales, find ideal customers, and innovate. Use Location Data to Better Understand your Audience.

Location 290

Location Advertising Promotions Point of Sale 290

CJ Retail Solutions

MAY 14, 2024

A point of sale display is where your customers will engage with your product. They are points within your retail outlet that are separated from the shelves or standard sections of your store. They help to give a certain product that a store wants to promote more visualised and appealing to customers.

Point of Sale 52

Point of Sale Visual Merchandising Promotions ATS 52

Retail TouchPoints

JULY 10, 2024

At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process. At the same time, these platforms also directly influence consumer perceptions.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261