Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% BNPL are essentially layaway plans in reverse.

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Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

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Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Checkout Payment Services ATS Accounting 174

Rain Pros

MARCH 17, 2023

As of June 1, 2023 QuickBooks Desktop will no longer be available for sale. And on October 4, 2023 QuickBooks Point of Sale will end operations. They also suggest that POS users, “…explore other point of sale solutions to determine what works best for your business.”

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Point of Sale Payment Services Specialty Retailers Jewelry 52

Retail TouchPoints

MARCH 17, 2021

Online payment processing company Stripe has raised $600 million in Series H funding, nearly tripling its valuation in under a year to $95 billion , according to data from Pitchbook. Of the 42 countries in which Stripe operates, 31 are in Europe. We’re laser focused on helping ambitious businesses grow faster.

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Payment Services Finance Planning Management 155

Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. With this rise in interest comes more inquiries about everything from payment options and ADA compliance to software integration. Should I consider self-service for my business?

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Kiosk Payment Services Outdoor Point of Sale 84

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery.

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Payment Services Checkout Fulfillment Kiosk 320

Retail TouchPoints

APRIL 1, 2021

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business.

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Merchant Services Payment Services Telecommunications Checkout 245

Inside Retail

JULY 26, 2021

The secret lies in having a deep understanding of your customer journey, informed by a combination of real-time customer feedback and operational data. Operational data (such as CRM, clickstream, app usage, purchase data etc), can tell you who, what , when , where and how the experience took place. How can I get started quickly?

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Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. In fact, 50% of U.S

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Merchant Services Payment Services Consumer Point of Sale 238

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Better security hygiene and processes can help close the gap. Active Directory (AD).

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Payment Services Accounting Point of Sale Checkout 231

I Vend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

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Payment Services Point of Sale Customer Experience Inventory Management 97

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. Chamber of Commerce indicates that 75% of all employees have stolen from their employer at least once.

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Payment Services Sporting Goods Inventory Management Loss Prevention 309

Small Biz Trends

JANUARY 24, 2022

Let’s now look at the different parameters in further detail to choose the best platform for your business. Both Shopify and Squarespace have different plans available to businesses. There are three Shopify plans to choose from. Shopify Lite Plan: This is the basic Shopify plan and costs $9 a month.

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Payment Services Shipping Point of Sale Planning 145

Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations.

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Checkout Payment Services Point of Sale Location 218

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. The global market for BNPL services was $125 billion in 2021 and is expected to reach $3.2 trillion by 2030.

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Payment Services Finance Point of Sale Checkout 219

Retail TouchPoints

MARCH 18, 2024

The retailer also plans to open additional staffed POS lanes for shoppers who have more items, need help or who “just enjoy connecting with our team to help them get on their way sooner,” according to a company statement. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

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Checkout Payment Services Store Operations Customer Experience 191

Retail TouchPoints

JULY 12, 2023

Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers. At the top of the list is computer vision — a field of artificial intelligence that enables computers to interpret digital images or video.

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Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

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Payment Services Accounting Checkout Apparel 219

Inside Retail

DECEMBER 14, 2022

By deploying the Joya Touch 22, retailers can reduce the time their customers spend waiting in queues because when they finish shopping they can proceed straight to payment, without the need for checkout staff to scan each item manually. In-store efficiency boost. Read more about the Joya Touch 22 here.

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Payment Services Shopping Checkout Promotions 130

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

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Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

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Payment Services Checkout Customer Experience Point of Sale 298

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. Payment industry experts see the acquisition as a win for both companies as well as a sign of the growing ubiquity of BNPL. Schwartz noted that Afterpay is a founding member of the CLA’s BNPL task force.

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Merchant Services Payment Services Checkout Finance 308

Star Miconics

SEPTEMBER 15, 2023

Among these many changes, the shift toward Android point-of-sale (POS) systems has been particularly noteworthy over the last couple of years. The hardware components, particularly the printers, are pivotal in ensuring the system operates seamlessly. Here, Star Micronics shines in the world of retail solutions.

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Payment Services Merchant Services Point of Sale Planning 59

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Mattle is Retail and Distribution Leader – North America and Global Client Advocate at WTW.

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Payment Services Wholesale Store Layout Inventory Management 229

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

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Checkout Merchant Services Payment Services Customer Experience 165

I Vend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. Cloud point of sale can be accessed from anywhere, is automatically updated and doesn’t have to be replicated across every store.

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Customer Experience Payment Services Point of Sale Inventory Management 52

Retail TouchPoints

JANUARY 11, 2021

As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Partnerships Multiply Sales Channels and Touch Points.

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Payment Services Location Fulfillment Customer Experience 232

I Vend

MAY 8, 2024

We take a look at how modern, integrated POS for wine and liquor stores can unlock a future of growth. Our modern POS for wine and liquor stores unlocks growth Read more The global at home alcoholic drinks market is worth $1070 billion and is growing at a compound annual growth rate (CAGR) of 4.4%.

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Shrinkage Inventory Management Payment Services Point of Sale 81

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. Social Shopping (Livestream).

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Payment Services Checkout Shrinkage Fast Fashion 242

Retail TouchPoints

AUGUST 25, 2020

To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads.

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Payment Services Fulfillment Store Operations Consumer 268

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

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Payment Services Kiosk Checkout Fulfillment 130

Small Biz Trends

MAY 30, 2022

The list of tablets below will give you an idea of what is available across price ranges, brands, and operating systems. This can be particularly useful at points of sale for payment processing and signatures, for taking photos, or for any task that requires you to be mobile. GHz quad-core processor.

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Payment Services Outdoor Drop-Shipping Accessories 135

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

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Payment Services Customer Experience Fulfillment Point of Sale 227

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed.

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Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92