Retail TouchPoints

MAY 31, 2023

As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. It also provides an opportunity to obtain additional feedback and improve your business processes.

Merchant Services 251

Merchant Services Shopping Promotions Management 251

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. The Staples partnership increases the number of the company’s Return Bars to more than 3,800 locations.

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Returns Location Merchant Services Drop-Shipping 246

Retail TouchPoints

APRIL 18, 2023

Shopping is everywhere. There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. While this new way of shopping holds a lot of promise for brands, it’s not without its challenges. I personally love sneakers.

Merchant Services 267

Merchant Services Payment Services Social Commerce Returns 267

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. This is due to a shift in consumer behaviour resulting from local lockdowns and social distancing guidelines, which drove customers to explore online shopping channels.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

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Returns Merchant Services Department Stores Shipping 333

Retail TouchPoints

APRIL 8, 2022

Some of the latest include a price optimization tool for online sellers, AR try-on for beauty products and advanced data insights for merchants. But there is one big difference between Google and the leading online marketplaces— Google offers all this to merchants for free. Our role is really to just facilitate that connection.”.

Merchant Services 276

Merchant Services Shopping Advertising Shipping 276

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Inside Retail

NOVEMBER 1, 2021

And when shopfloors get busy, a reliable payments solution is essential – which is why CommBank’s new Smart terminal is the perfect addition to your store this holiday season. This uptick looks set to continue as we head into the holiday season and consumers return in-store. That means merchants need to be prepared.

Merchant Services 147

Merchant Services Consumer Planning Fashion 147

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

Fulfillment 267

Fulfillment Merchant Services Shipping Checkout 267

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare. Shoppable Video.

Merchant Services 281

Merchant Services Shopping Drop-Shipping Checkout 281

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. They said, ‘Isn’t this going to cause some people that would shop on Amazon to shop off of Amazon?,’

Merchant Services 292

Merchant Services Payment Services Customer Experience Shipping 292

Retail TouchPoints

OCTOBER 21, 2020

Walgreens is launching a pay-with-points option to give customers more payment flexibility for in-store purchases. Starting in October, Walgreens customers will be given the option to pay with points at the POS after they’ve dipped, swiped or tapped their eligible card.

Merchant Services 299

Merchant Services Payment Services Returns Shopping 299

Retail TouchPoints

OCTOBER 7, 2022

Since moving to digital in 2016, we’re always looking for innovative ways to serve our readers,” said Campbell Price, Ecommerce Director at The Independent in an interview with Retail TouchPoints. A pop-up PDP (Product Detail Page) opens where they can add items to their cart and then either return to reading or check out. “So

Merchant Services 265

Merchant Services Checkout ATS Fulfillment 265

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 152

Returns Merchant Services Drop-Shipping Accessories 152

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. It was all about boosting in-store shopping. per cent year-on-year,” he told Inside Retail. “We

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. As of 4 May, the Spanish fashion brand has started charging customers around the world for returns sent back through the mail.

Returns 246

Returns Merchant Services Consumer Shopping 246

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual.

Merchant Services 215

Merchant Services Payment Services Point of Sale Consumer 215

Retail TouchPoints

MAY 23, 2023

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. This will of course be equally useful for merchants’ advertising campaigns.) (This will of course be equally useful for merchants’ advertising campaigns.)

Merchant Services 293

Merchant Services Advertising Shopping Management 293

Inside Retail

SEPTEMBER 3, 2023

In an era where digital and physical retail intersect, the food and beverage sector stands at a critical juncture. This, as customers increasingly look for faster and better experiences when ordering deliveries or eating out at restaurants. “We The collaboration simplifies manual processes like taking orders and collecting payments.

Merchant Services 130

Merchant Services Payment Services Consumer Returns 130

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Doubling down on merchants outside of China.

Merchant Services 224

Merchant Services Drop-Shipping Shipping Payment Services 224

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 297

Merchant Services Payment Services Checkout Accounting 297

Retail TouchPoints

JUNE 7, 2023

Amazon has inked a deal to give its sellers access to the 3D visualization platform Hexa , which will help merchants easily create 3D and augmented reality content for their Amazon product pages. Additionally, both Snap and Google are investing in making the process of generating 3D imagery easier, cheaper and faster for brands.

Merchant Services 242

Merchant Services Returns Planning Shopping 242

Retail Focus

JUNE 19, 2023

Additionally, the results show that consumers around the world continue to prioritise purchasing from brands that have similar values to their own, expect easy returns and are open to utilising emerging retail technologies. 40% of consumers rank an easy return process as one of the top two services a retailer should offer.

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Consumer Shopping Merchant Services Returns 130

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time.

Merchant Services 263

Merchant Services Social Commerce Checkout Payment Services 263

A1 Retail

JUNE 15, 2021

New marketing service enables retailers to acquire more online shoppers cheaper. Klarna, a global retail bank, payments, and shopping service, today announced the launch of their new Comparison Shopping Service (CSS) in 21 markets. This is how Klarna Comparison Shopping Service works.

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Comparison Shopping Payment Services Merchant Services Shopping 80

Inside Retail

SEPTEMBER 1, 2021

It means consumers don’t have to wait for the seller to receive the returned product and approve the refund before they get their cash — a process that can take weeks or more. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. At the forefront”.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

JANUARY 3, 2022

It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.

Merchant Services 277

Merchant Services Shopping Customer Experience Accounting 277

Retail TouchPoints

DECEMBER 14, 2020

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. Production is No Longer a Challenge, but Logistics Remain Strained. Omnichannel Means One Channel, Not Two Connected Channels.

Shopping 305

Shopping Merchant Services Fulfillment Returns 305

Inside Retail

SEPTEMBER 13, 2023

For resilience in these new waters, retailers must reshape conventional thinking and rekindle the essence of customer service. We are at the nexus of digital innovation and human-centred values. For more advanced practices, always-on technology gathers important insights into common service triggers.

Merchant Services 130

Merchant Services Consumer Shopping Supermarket 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 283

Merchant Services Accounting Payment Services Returns 283

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Small Biz Trends

DECEMBER 2, 2021

What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.

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Returns Merchant Services Shipping Payment Services 122

Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. At the same time, we believe this is a compelling opportunity for shareholders to directly benefit from the approximately $2.7

Merchant Services 201

Merchant Services Operating Expenses Shopping Consumer 201

Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . When shopping online, shipping visibility and transparency now sit toward the top of consumers’ wishlists.

Shipping 241

Shipping Merchant Services Payment Services Checkout 241

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. Investment behind the ‘buy button’ into retail operations (26%) and online payments (24%) also score highly on merchants’ wish lists.

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Drop Shipping Model Drop shipping is where a retailer markets a product, collects payment from the customer, and then orders the item from a supplier/wholesaler.

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Drop-Shipping Shipping Merchant Services Payment Services 97