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Clarks UK managing director and chief product officer depart

Retail Gazette

Clarks UK and Ireland managing director Bob Neville and chief product officer Victoria Jones have left the business. The departures come as chief executive Jonathan Ram stepped down last month to “pursue other opportunities”, Drapers reported.

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Pandora promotes from within for new BRIS general manager

Retail Gazette

Pandora has named its current general manager of Northern Europe Sonia Lopez Delgado as its new general manager of the British Isles (BRIS). Delgado joined the jewellery retailer in 2018 as its country manager in Spain, and has previously held senior positions across The Body Shop, LVMH Fragrances Brands and El Corte Inglés.

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Shein’s London IPO faces backlash from politicians and fund managers

Retail Gazette

Shein’s planned London IPO is facing a backlash from both politicians and some of the UK’s biggest fund managers due to concerns over workers’ rights at the retailer. ” Additionally, Aviva Investors, M&G and Schroders are among UK fund managers which could turn away from the IPO, This is Money reported.

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IGD Live and Connected offers industry event designed by account managers to drive collaboration for growth

Retail Times

A second instalment of IGD’s new Live and Connected event series, in October, will feature a programme designed by account managers for account managers to drive collaboration for growth. Collaborating for Growth will take place on Tuesday 15 October at CodeNode in East London and is set to be well subscribed.

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Wickes offers 4-day week to store managers in flexible working drive

Retail Gazette

Wickes has become the latest retailer to offer staff a four-day work week as part of its new flexible working policy for store management. The home improvement retailer said managers now have the option of working four longer days in-store or flexing their hours across the week to better suit their lifestyles.

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Pets at Home branches into convenience with two new corner shops

Retail Gazette

Pets at Home has opened two new convenience stores in Sutton and Whetstone, as it branches out from its typical retail park sites. Both stores are located at the base of residential buildings in the capital with limited parking spaces. according to Retail Week.

Shopping 118
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Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns

Retail TouchPoints

Between best-in-class customer service at its cafes in Atlanta and Savannah, Ga., If email marketing is used for people at the bottom of the marketing funnel, SMS to me is [used] even lower [in the funnel],” said PERC’s Co-owner and self-proclaimed “numbers guy” Alan Fischer.

Marketing 240