Retail TouchPoints

SEPTEMBER 8, 2022

“There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an interview with Retail TouchPoints. “I’ve It’s impossible to pinpoint exactly why retail crime is on the rise, but a number of factors are at play.

Loss Prevention 281

Loss Prevention Store Layout ATS 281

Retail TouchPoints

MAY 8, 2024

Not only do they need to comply with varied jurisdictional requirements at home and abroad regarding collection, use and sharing of data, but they also need to comply with applicable cross-border data transfer requirements when sharing data among their international operations. Finally, complexity increases for international retailers.

Payment Services 261

Payment Services Loss Prevention Outdoor Consumer 261

Retail TouchPoints

SEPTEMBER 29, 2023

Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity.

Visual Merchandising 241

Visual Merchandising Loss Prevention Department Stores Store Operations 241

Inside Retail

APRIL 25, 2023

With people more anxious and frustrated, customer aggression became more common, and with an ever deepening cost-of-living crisis (which includes increased prices at the till), theft is becoming more of an issue. Ever since the pandemic shut down much of the retail and other industries, figures around retail crime have been steadily rising.

Loss Prevention 244

Loss Prevention Checkout Department Stores Planning 244

Retail TouchPoints

FEBRUARY 26, 2024

Daniel’s Jewelers has been at the center of it all, although from the perspective of Sherwood’s grandson David, who now runs the company, the things that matter most have changed very little over the decades. His father and uncle, who were running the company at that time, were ready to retire, so David was brought in to help find a buyer.

Loss Prevention 287

Loss Prevention Jewelry Payment Services Accounting 287

VMS

NOVEMBER 29, 2022

Burt Flickinger, Managing Director at retail consultancy Strategic Resource Group, told the outlet, “Nowadays you can see shampoos are locked up, along with acetaminophen and Tylenol and multipacks of toothpaste locked up. Read more at Reuters.

Loss Prevention 100

Loss Prevention Planning Management Shopping 100

Inside Retail

JANUARY 30, 2024

Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model. You are optimising the value of that product by discounting at the right time, rather than too early.”

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail TouchPoints

JUNE 21, 2023

In fact, in the 2022 National Retailer Security Survey from the National Retail Federation (NRF), nearly nine in 10 respondents said analytics, and store and business intelligence, are what’s needed most to help fight shrink and bolster loss prevention teams. A smoother operation can limit shrink where controllable.

Loss Prevention 232

Loss Prevention Checkout Marketing ATS 232

Inside Retail

JUNE 6, 2021

The result is costing retailers billions in stock loss each year. The FoxTag is a revolutionary loss prevention system that empowers retailers to take back control. With over two decades experience working with retailers, Vitag is a leading supplier of loss prevention solutions for the Australian and New Zealand retail industry.

Loss Prevention 243

Loss Prevention Shrinkage Shopping Returns 243

Retail TouchPoints

JANUARY 7, 2021

Farmacorp , a Bolivian pharmacy chain, will deploy Reflexis Systems ’ Q-Walk store audit solution at more than 100 stores, to streamline on-site inspections and automatically prescribe corrective tasks.

Loss Prevention 277

Loss Prevention Location Customer Experience Management 277

Retail TouchPoints

MAY 12, 2022

The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness.

Loss Prevention 260

Loss Prevention Technical Support Management Consumer 260

Retail TouchPoints

FEBRUARY 9, 2024

If big box stores with significant resources at their disposal are struggling to implement effective security measures, how can local retailers hope to keep their locations safe? James Stark is the Segment Development Manager for Retail at Axis Communications.

Loss Prevention 249

Loss Prevention Jewelry Customer Experience Management 249

Retail TouchPoints

NOVEMBER 18, 2022

The annual survey of retail loss prevention experts found that almost nine out of 10 participating retailers reported an increase in overall risk for their company, with fraud increasing both in-store and online. Scott Thomas is National Director of Sales, Signature Brands, at Genetec.

Loss Prevention 275

Loss Prevention Store Operations Shopping Marketing 275

Retail TouchPoints

JUNE 12, 2020

However, we’re seeing some retailers that had never before considered a janitorial program now looking at them. Cleanliness will be looked at in an entirely different lens going forward. Some stores were literally in flames, and there were loss prevention issues at others.

Management 165

Management Loss Prevention ATS Store Operations 165

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

Loss Prevention 217

Loss Prevention Visual Merchandising Store Operations Fulfillment 217

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods. increase in theft attributed to ORC in 2021.

Loss Prevention 227

Loss Prevention Sporting Goods Promotions Consumer 227

Independent Retailer

JULY 8, 2021

According to the 2020 National Retail Security Survey , retail theft, or shrinkage, is at an all-time high. In fact, in 2019, shrinkage accounted for an average rate of two percent of inventory, calculated at retail, costing the industry a record $62 billion. Reduce Retail Theft .

Loss Prevention 98

Loss Prevention Shrinkage Management Location 98

Inside Retail

FEBRUARY 22, 2023

The Magellan portfolio brings fresh styling, rugged design, unmatched scanning performance plus options that enable Artificial Intelligence (AI) at the checkout. These integrated AI capabilities simplify the deployment and adoption of sophisticated machine learning algorithms to assist shoppers and improve loss prevention.

Loss Prevention 130

Loss Prevention Checkout Customer Experience Accessories 130

Independent Retailer

JULY 8, 2021

According to the 2020 National Retail Security Survey , retail theft, or shrinkage, is at an all-time high. In fact, in 2019, shrinkage accounted for an average rate of two percent of inventory, calculated at retail, costing the industry a record $62 billion. Reduce Retail Theft .

Loss Prevention 90

Loss Prevention Shrinkage Management Location 90

Cisco Retail

DECEMBER 12, 2021

-based retailers said that the COVID-19 pandemic increased risks for their organizations in 2020 and even as shoplifting rates decreased in 2021, the retail shrink rate remained steady at a 5-year high of 1.62%. This statistic is staggering especially when considering only 34% of businesses are investing in fraud prevention measures.

Loss Prevention 129

Loss Prevention Kiosk Fulfillment Consumer 129

Retail TouchPoints

JULY 9, 2020

Fast Track also can help improve accuracy for retailers, which can boost loss prevention, reduce errors at checkout and create a better self-checkout experience for customers. Additionally, the tool uses data generated at the store level, with no data collection performed through Fast Track itself.

Checkout 186

Checkout Grocer Loss Prevention Supermarket 186

Retail TouchPoints

OCTOBER 27, 2021

Kimberly Melvin, Global Leader of Marketing at Sensormatic Solutions, outlines key takeaways from the report and how retailers can best adapt and respond during the holiday season and beyond. RTP: It seems like consumer priorities fall into two main buckets: ease/convenience and health/safety.

Consumer 261

Consumer Loss Prevention Fulfillment Store Layout 261

Retail TouchPoints

APRIL 2, 2024

Using Machine Learning and LLMs to Detect Infringements As with many other types of loss prevention, much of the activity takes place behind the scenes. Use of tools like large language models (LLMs), which “excel at handling complex competitive tasks, allow us to stay ahead of new and emerging bad actors,” said Smith.

Loss Prevention 224

Loss Prevention Accounting Apparel Consumer 224

Inside Retail

APRIL 22, 2024

Security cameras and access control systems are a vital layer of protection that all retailers should consider when it comes to store loss prevention strategies. Easy-to-use, AI-enabled video management interface that highlights the most important security information at your sites.

Loss Prevention 147

Loss Prevention Management ATS 147

Retail TouchPoints

OCTOBER 2, 2023

Photo courtesy Mall of America “Body cameras are becoming the industry standard in law enforcement, and we’re seeing it bleed over to security,” said Will Bernhjelm, VP of Security at Mall of America in an interview with Retail TouchPoints. Mall of America also works with intelligence analysts to proactively look for threats.

Loss Prevention 242

Loss Prevention Accounting Location Store Operations 242

365 Retail

NOVEMBER 22, 2023

Inferring meaningful information from digital images and videos: retailers’ hopes to have a new, highly efficient tool against shoplifting, loss and organised crime in future are based on Computer Vision, a sub-segment of Artificial Intelligence (AI). The camera points at the scan area of the self-checkout terminal.

Payment Services 105

Payment Services Loss Prevention Checkout Shopping 105

Retail TouchPoints

JUNE 11, 2020

The modules follow a routine walkthrough for all kinds of stores to collect information about: Customer information and safety; Employee education, health and safety; Store cleanliness and sanitization; Security and loss prevention; Evolving state and local guidelines; and Customer confidence feedback.

Loss Prevention 149

Loss Prevention Customer Experience Store Operations ATS 149

A1 Retail

APRIL 15, 2024

Orquest (stand 5E03) – an AI-driven in-store workforce scheduling solution, Orquest is designed to simplify store and HR management to improve retail interactions at every level of the business. We wish all the shortlisted technology solutions the best of luck and look forward to crowning the winner at the show.”

Loss Prevention 59

Loss Prevention Clienteling Customer Experience Outdoor 59

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 282

Loss Prevention Visual Merchandising Sporting Goods Store Operations 282

VMS

OCTOBER 21, 2021

Richardson will serve on the Executive Committee and have responsibility for all aspects of the finance organization, including enterprise analytics, strategy, real estate, risk management and loss prevention. The post Former Neiman Marcus CFO Joins Tailored Brands appeared first on Visual Merchandising and Store Design.

Loss Prevention 93

Loss Prevention Visual Merchandising Finance Accounting 93

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. At the top of the list is computer vision — a field of artificial intelligence that enables computers to interpret digital images or video.

Payment Services 224

Payment Services Inventory Management Checkout Loss Prevention 224

Inside Retail

DECEMBER 8, 2021

Global fashion retailer Kookai has cut inventory counts from a few days to 30 minutes as a result of implementing radio frequency identification (RFID), from Avery Dennison at its manufacturing facilities in Fiji and Sri Lanka. Kookai is looking to implement RFID at every stage of its production, supply chain and retail experience.

Loss Prevention 246

Loss Prevention Point of Sale Fulfillment Management 246

Inside Retail

MAY 25, 2023

David Johnston, vice president of asset protection and retail operations at the National Retail Federation (NRF), the main retail body in the US, recently stated that retailers are estimated to lose US$95.2 billion due to organised retail crime over the past two years alone. billion due to theft in 2023 alone.

Shrinkage 130

Shrinkage Loss Prevention Location Planning 130

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? Keep visiting this hub to get the latest and greatest content related to the show!

Social Commerce 220

Social Commerce Loss Prevention Customer Experience Customer Retention 220

Retail TouchPoints

NOVEMBER 24, 2021

Today’s advanced chipsets allow cameras to process vast amounts of data at the network edge, which means video can be processed and analyzed in near-real time. Access control has always been important, but the COVID-19 pandemic drove home its value at a time when limiting store capacity was critical. Access Control Mechanisms.

Loss Prevention 254

Loss Prevention Checkout Store Operations Shopping 254

VMS

DECEMBER 29, 2021

The recently published 2021 NRF Retail Security Survey revealed that almost 7 in 10 (69%) retail loss prevention and asset protection professionals said the pandemic has resulted in an increase in overall risk for their organization. Send your press releases to VMSD at vmsd.com. SUBMITTING PRESS RELEASES.

Loss Prevention 52

Loss Prevention Visual Merchandising Store Layout Customer Experience 52

Retail Focus

JANUARY 13, 2023

At EuroShop 2023 from 26 February to 2 March in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions while the Retail Technology Stage as well as the Connected Retail Stage will feature extensive lecture series on all five days. am to 6.00

Loss Prevention 130

Loss Prevention Checkout Management Accounting 130