Retail TouchPoints

JANUARY 25, 2023

A flat-pack furniture retailer’s maze-like store layout shows customers how their products work in different settings and gives them the chance to touch and try out items. This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products.

Store Layout 227

Store Layout Sporting Goods Consumer Department Stores 227

Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Among the winning strategies was a shift to ecommerce operations. A Look at the Market. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 277

Fulfillment Checkout Store Layout Consumer 277

Wiser

JULY 31, 2023

In the competitive world of retail, ensuring your products are in the right place at the right time can mean the difference between profit and loss. A planogram is a visual diagram that details where every product on a retail store shelf should be placed. This is where planogram compliance comes into play.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

MARCH 18, 2021

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Look at some of the sporting goods retailers.

Sporting Goods 298

Sporting Goods Fulfillment Returns Store Layout 298

Inside Retail

NOVEMBER 27, 2023

At the heart of this transformation is AI’s capacity to sift through not only past sales data but also real-time analytics, customer behaviours, market trends, and even external factors like weather conditions or local events that might impact demand. Amazon has been at the forefront of personalised shopping experiences.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. The retail intelligence solutions to effectively analyze a shelf set and store layout are readily available to retailers that want to make the best use of their space.

Customer Experience 244

Customer Experience Dead-Stock Store Layout Point of Sale 244

Wiser

MAY 11, 2018

What makes a retail location successful is largely based on choice. Where is it located? Who is the store’s target market? The same is true for retailers and brands that choose to use in-store performance metrics to improve their offerings. All store operators and brands need access to actionable in-store KPIs.

Store Layout 60

Store Layout Promotions Target Market Location 60

V Count

OCTOBER 21, 2022

A lot has been written about how effective people counting systems are in retail stores, malls, airports, event centers, libraries, and other locations where it’s important to measure visitors accurately. The accuracy of a people counter is at times overlooked by potential customers. The Most Important Quality: Accuracy.

Technical Support 52

Technical Support Store Layout Location Marketing 52

V Count

NOVEMBER 26, 2021

Thankfully, people counting technology has made it possible to accurately measure the number of people who visit physical locations. The V-Count Ultima AI people counting sensor is placed at the entrances of a store to measure incoming visitor traffic with an accuracy of 99.9%. Reduce queues and wait-lines.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 273

Loss Prevention Sporting Goods Customer Experience Store Layout 273