Retail TouchPoints

AUGUST 7, 2023

There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Doubling down on merchants outside of China.

Merchant Services 189

Merchant Services Drop-Shipping Shipping Payment Services 189

Retail TouchPoints

MARCH 22, 2024

DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. Now, when DoorDash customers with an eligible address in Christiansburg place a qualifying order from the Wendy’s located at 2355 N. locations later this year.

Merchant Services 162

Merchant Services Fulfillment Checkout Location 162

Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Inside Retail

FEBRUARY 15, 2022

The pandemic continues to influence customer purchasing priorities and penetration in the omnichannel environment, which is affecting assortment mix and demand at each location. This is creating new challenges for retail operations, including a particular demand for agile merchandise planning and supply-chain processes.

Planning 130

Planning Merchant Services Fulfillment Department Stores 130

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. It’s all about getting the right product to the right customers at the right time,” Rosen said.

Planning 195

Planning Merchant Services Inventory Management Consumer 195

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. 63% of US brands plan to increase investment in retail software in 2022. Only 1% will decrease their investment. Only 1% will decrease their investment.

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Retail TouchPoints

JULY 10, 2023

And there’s plenty of money at stake. Retailers are discovering the power of generative AI for streamlining the process of onboarding new products for ecommerce product catalogs, using AI models trained on a wealth of specific product data. Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4

Merchant Services 259

Merchant Services Customer Retention Shipping Marketing 259

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

Merchant Services 226

Merchant Services Fulfillment Checkout Location 226

Retail TouchPoints

AUGUST 6, 2020

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers. The company says “many more cities” will launch the service in the coming months, including San Diego, Baltimore, Denver, Sacramento and Concord, Calif.

Merchant Services 318

Merchant Services Marketing Grocer Fulfillment 318

Retail TouchPoints

JANUARY 9, 2024

Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.” The technological adoption seen during the pandemic will continue , as a majority of small businesses have plans to adopt technology such as AI and chatbots.

Merchant Services 221

Merchant Services Shipping Fulfillment Inventory Management 221

Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. Let the countdown begin….

Merchant Services 298

Merchant Services Payment Services Fulfillment Promotions 298

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

Consumer 264

Consumer Merchant Services Planning Marketing 264

Inside Retail

FEBRUARY 1, 2024

AWS CEO Andy Jassy in a statement touted the unit’s “continued long-term focus on customers and feature delivery,” citing efforts to incorporate generative AI into many of its services. In the fourth quarter, Amazon Web Services (AWS) posted revenue of $24.2 billion, largely in line with analysts’ expectations.

Merchant Services 264

Merchant Services Fulfillment Advertising Shipping 264

Retail TouchPoints

MARCH 17, 2022

Convenience store retailer Casey’s will host in-person hiring events March 23 and 24 at its more than 2,400 stores to fill 5,000 positions. Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers.

Merchant Services 233

Merchant Services Payment Services Promotions Management 233

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. A visualization of the curbside pickup outpost at Galleria Dallas. Photo credit: Galleria Dallas.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

SEPTEMBER 8, 2021

It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. The purchasing power of $79 in 2005 equals about $109.90

Merchant Services 201

Merchant Services Payment Services Fulfillment Shipping 201

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. However, there are other dynamics at play that will impact seasonal results.

Merchant Services 227

Merchant Services Payment Services Promotions Location 227

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. Study based on views of 10,000 European consumers and 550 senior execs at Europe’s top eCommerce retailers. Merchants are taking action to ensure they keep pace with the changing retail landscape.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

DECEMBER 6, 2023

Sellers Move into the Driver’s Seat At this year’s series of seller-focused conferences, executives from Amazon , Walmart and Ebay sounded like they were all reading from the same playbook, and the go-to tagline was: “We only succeed if you succeed.” There’s fulfillment costs and advertising costs. marketplaces. “For

Merchant Services 232

Merchant Services Wholesale Fulfillment Advertising 232

Retail TouchPoints

NOVEMBER 4, 2021

Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints.

Consumer 252

Consumer Merchant Services Payment Services Drop-Shipping 252

Retail TouchPoints

DECEMBER 15, 2022

The offering will launch with select retailers in the Dadeland area of Miami-Dade County, with plans to expand to additional cities in 2023. Many retailers and delivery companies also are turning to automated customer fulfillment solutions to improve speed and convenience.

Merchant Services 147

Merchant Services Fulfillment Planning Consumer 147

Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. In June, the brand went public on the NASDAQ. How big is Missfresh now?

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year. Lindsey Mazza is Global Retail Lead at Capgemini Group.

Consumer 249

Consumer Merchant Services Grocer Apparel 249

Retail TouchPoints

OCTOBER 15, 2021

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 286

Consumer Merchant Services Markdowns Fulfillment 286

Mass Relators

MARCH 31, 2024

. — Dollar General has promoted 18 executives to new roles at the company. Throughout her 12-year tenure at DG, Allen has led the Company’s strategy to attract and retain talent across her numerous HR roles, including organizational development, talent acquisition, corporate HR and retail HR.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Inside Retail

JANUARY 4, 2022

Walmart said on Tuesday it plans to hire more than 3000 US delivery drivers and build out a fleet of all-electric delivery vans to support its “in-home” grocery delivery service, its latest investment in its last-mile fulfillment network. It now services 6 million homes.

Merchant Services 130

Merchant Services Fulfillment Planning Shopping 130

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The upgrades are aimed at benefiting retailers as well as customers. and Costco. billion in February 2021.

Customer Experience 225

Customer Experience Merchant Services Inventory Management Grocer 225

365 Retail

JANUARY 11, 2024

To support its growth plans, Skroutz recognised the need to optimise its customer engagement, improving both the effectiveness of its campaigns as well as helping the CRM team operate more efficiently. From onboarding to retention, customer journey marketing depended heavily on design, Business Intelligence (BI) and engineering teams.

Merchant Services 69

Merchant Services Fulfillment Planning Shopping 69

Inside Retail

JANUARY 12, 2023

Apparel, beauty, health and wellness were the biggest beneficiaries at that time. In Australia, Ipsos pegs the proportion of shoppers who have used social commerce at least once in the past six months at 29 per cent (against 39 per cent globally). And for consumers: Discovery of new products and services.

Social Commerce 264

Social Commerce Beauty and Health Merchant Services Fulfillment 264

Retail TouchPoints

DECEMBER 14, 2020

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. I think that there’s plenty of inventory — it’s just a different mechanism to get it there. ”. “I

Shopping 288

Shopping Merchant Services Fulfillment Returns 288

Retail TouchPoints

AUGUST 15, 2023

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. But leaders are increasingly reframing this journey and looking at it more as a circular loop.

Merchant Services 172

Merchant Services Customer Experience Consumer Planning 172

Inside Retail

APRIL 15, 2021

We’ve seen extraordinary e-commerce growth as a result of the pandemic, and Australian retailers have stepped up to the challenge by innovating at a speed we never realised was possible. Agility was embraced all the way to the boardroom, and the industry innovated and experimented at lightning speed. Digital payment.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

DECEMBER 6, 2021

In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. Just last week, reports surfaced that instant grocery delivery service 1520 was shutting down after exhausting its funding. Beginning Dec.

Merchant Services 257

Merchant Services Location Planning Consumer 257

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

Merchant Services 151

Merchant Services Customer Experience Checkout Fulfillment 151

Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained.

Merchant Services 244

Merchant Services Advertising Apparel Planning 244