Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

Inventory Management

Retail TouchPoints

NOVEMBER 22, 2024

Bealls has adopted a workforce management (WFM) platform from Legion Technologies for demand forecasting, automated scheduling, time and attendance tracking and frontline communications across its 650 stores.

Management

Inside Retail

APRIL 16, 2025

Long before she took the helm as country manager of Anko Philippines, Rachel Turners retail journey began with a childhood steeped in the rhythms of customer service, from making tea for salon patrons and swapping pocket change for comics to learning the nuances of human connection from behind the counter.

Management

Retail TouchPoints

JANUARY 7, 2025

Given the heightened focus on return policies during this period, it is an opportune time for customer fulfillment leaders to raise awareness within their organizations about a persistent challenge confronting retailers: the rise in retail returns fraud. It requires a coordinated effort across multiple teams.

Returns

Retail TouchPoints

DECEMBER 3, 2024

We look at ourselves as the antithesis of online shopping. You see that in the remodeled store at The Landing at Hyannis Plaza, on Massachusetts’ Cape Cod. The first Uncharted store, which opened last month at The Shops at Oak Brook Place in Oak Brook, Ill.,

Shopping

Retail TouchPoints

JUNE 25, 2025

From customer transactions to inventory management, retailers need to be able to manage, integrate and govern their data to make informed decisions that drive growth and profitability. Many vendors are now launching retail-specific data management solutions in response to this demand. billion in 2021 to $40.88 Select a vendor.

Management

Inside Retail

MAY 5, 2025

This can lead to inconsistencies in fulfilment and customer experience. Ferags Skyfall pouch sorter can be pre-sorted at the distribution centre to align with store-specific requirements. Ferags DoWarehouse platform, combined with automation, manages the entire putaway and picking processes.

Fulfillment

Inside Retail

JANUARY 6, 2025

And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. Amazon announced it posted over $3.1 billion in 2022.

Fulfillment

Small Biz Trends

JULY 13, 2025

When managing retail operations, choosing the right store management software is vital for efficiency and growth. Solutions like Oracle Fusion Cloud Inventory Management provide real-time stock visibility , whereas Cin7 seamlessly integrates e-commerce platforms. Let’s explore each solution further.

Management

Small Biz Trends

JULY 28, 2025

Optimizing order fulfillment in e-commerce is crucial for improving efficiency and customer satisfaction. These steps are just the beginning, and there are more strategies that can greatly impact your fulfillment process. To start, you’ll want to implement real-time inventory tracking to avoid stockouts and overstocking.

Fulfillment

Retail TouchPoints

MAY 13, 2025

Over the past 18 months, Staples has implemented a Manhattan Associates cloud-native warehouse management solution at nine of its U.S.-based based B2B fulfillment locations, and the retailer plans to deploy the Manhattan Active Warehouse Management (WM) technology at a total of 14 fulfillment centers by the end of 2026.

Fulfillment

Retail TouchPoints

DECEMBER 17, 2024

Moreover, customers are paying attention to delivery details (particularly during the holiday season) and will abandon a transaction if fulfillment parameters are unacceptable. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

Fulfillment

Retail TouchPoints

DECEMBER 31, 2024

The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

Returns

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Generative AI has completely reinvented ecommerce, according to Azita Martin, VP and General Manager of Retail & CPG for NVIDIA.

Customer Experience

Retail TouchPoints

DECEMBER 5, 2024

Associates have to be omnichannel fulfillment specialists. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — the fulfillment scenarios really are endless. This is one situation you want to avoid at all costs. It’s a lot harder than it sounds.

Payment Services

Retail TouchPoints

OCTOBER 23, 2024

While being able to physically investigate a product in context is a clear value prop of the brick-and-mortar experience, consumers increasingly see stores as destinations for high-quality service, immersive experiences and activations, and even digital order fulfillment. This approach is already driving big benefits for The Vitamin Shoppe.

Checkout

Retail TouchPoints

JUNE 25, 2025

Walmart is in the process of deploying AI-powered tools to meet key store associate requirements, including a task management solution that has reduced shift planning times from 90 to 30 minutes. When you put intuitive, accessible technology into the hands of millions of associates, the impact isn’t incremental — it’s transformational.”

Management

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

Advertising

Retail TouchPoints

JANUARY 9, 2025

This innovative solution and proven technology allow us to deliver more relevant and personalized ads to our shoppers, enhancing their experience while driving stronger engagement and conversions,” said Neil Folgate, SVP of Global Marketing at iHerb in a statement.

Advertising

Small Biz Trends

JUNE 20, 2025

Key Takeaways Streamlined Operations: Etsy Shop Manager simplifies order management and tracking, allowing sellers to fulfill orders efficiently and maintain high customer satisfaction. User-Friendly Dashboard: A centralized dashboard offers a quick overview of critical metrics, simplifying the management of inventory and sales.

Management

Small Biz Trends

JULY 29, 2025

The company’s Advanced Inventory Management solution, part of the Oracle Fusion Cloud Supply Chain and Manufacturing suite, aims to streamline warehouse operations by leveraging embedded AI technology. Suggested Put-Away Locations : Optimizing storage decisions can maximize space utilization at physical locations.

Inventory Management

Inside Retail

MARCH 17, 2025

Many Australian retailers have complex supply chains, or at the very least, supply chains with long lead times that limit their flexibility and ability to respond quickly to global interruptions or black swan events, such as what we saw during the pandemic.

Fulfillment

Retail Bound

MARCH 20, 2025

But Kickstarter fulfillment is where many projects run into trouble. If you approach your campaign with a well-planned fulfillment strategy, it will be much easier to keep backers happy, ward off unexpected costs, and set the stage for long-term success. People dont pay much attention to fulfillment when it goes well.

Fulfillment

Retail Focus

FEBRUARY 1, 2025

Renowned men’s personal care brand, Dr Squatch has achieved international success leading on from its partnership with J&J Global Fulfilment. Thanks to J&Js network of global fulfilment centres, orders are delivered efficiently and timely, with international customers receiving orders 88% quicker.

Fulfillment

Small Biz Trends

JULY 24, 2025

Effective inventory management is essential for any business that aims to thrive. Key Takeaways Implement ABC analysis to prioritize inventory, focusing on top revenue-generating items for efficient management. Utilize inventory management software for real-time tracking and automated alerts, preventing stockouts and excess inventory.

Inventory Management

Retail TouchPoints

JULY 4, 2025

As lines between channels blur, stores are more connected to ecommerce, fulfillment is faster and personalization is improving. Shoppers can change delivery preferences, update contact information or cancel items before fulfillment begins. These gains come from better conversion, lower fulfillment costs and reduced cart abandonment.

Checkout

Small Biz Trends

JULY 22, 2025

Streamlining retail workflow and inventory management is essential for enhancing efficiency and profitability. Diversify suppliers to mitigate supply chain risks and negotiate better terms for improved inventory management and cost efficiency.

Inventory Management

Small Biz Trends

JULY 30, 2025

Effective product inventory management brings several key benefits that can considerably improve your business operations. This leads to improved customer satisfaction as a result of timely order fulfillment. This leads to improved customer satisfaction as a result of timely order fulfillment.

Inventory Management

Retail TouchPoints

JANUARY 14, 2025

In the five years since Barry became CEO, Best Buy has undergone a complete overhaul of nearly every part of its business , from the store experience to its tech stack and the way it manages its workforce, culminating in a rebrand late last year that reimagines the role Best Buy plays in consumers lives.

Consumer

Small Biz Trends

JULY 14, 2025

When managing inventory across multiple locations, selecting the right software can markedly improve your operational efficiency. For businesses focused on multi-location management , Fishbowl stands out, and Zoho Inventory provides budget-friendly options. Let’s explore these top contenders in detail.

Inventory Management

Inside Retail

NOVEMBER 14, 2024

At no time of the year is there more pressure on retailers to get the customer journey right. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. That ensures you make the correct fulfilment and delivery decisions for every order.

Fulfillment

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue. Itll probably exist for quite a while.

Returns

Inside Retail

NOVEMBER 3, 2024

She is an advocate of how professional athletes can have a fulfilling career alongside and outside of sport. My first job was a casual role at Top Juice in Sydney as a teenager, and after finishing school in 2012, I moved to the Gold Coast to pursue surf lifesaving and started working at Boost Juice in Pacific Fair in Queensland.

Fulfillment

Retail TouchPoints

APRIL 28, 2025

Using Ryders logistics services and its ecommerce tech platform RyderShip , Mugsy has tripled its order fulfillment capabilities and is delivering an average of one to two days faster. We were growing fast and we needed help, said Mike McGee, Director of Operations at Muggsy in a statement.

Fulfillment

Retail TouchPoints

NOVEMBER 7, 2024

Supermarket chain Hy-Vee has optimized its distribution and transportation network with the help of three solutions from Manhattan Associates : the solution providers’ Warehouse Management System (WMS), Transportation Management System (TMS) and Demand Forecasting and Inventory Optimization (DFIO) module.

Supermarket

Inside Retail

JULY 1, 2025

At the event, the e-commerce giant revealed major milestones in line with its goal to be “Earth’s most customer-centric company”. The millionth robot was delivered to its fulfilment centre in Chiba, Japan. It makes it simpler, smarter and more useful as we support our frontline employees, and that’s really important to us.”

Fulfillment

Inside Retail

MARCH 25, 2025

However, the legacy footwear retailer has been staging a noteworthy attempt at a comeback with strategic steps, including an updated store of the future design, reimagined customer loyalty program and updated omnichannel operations, largely via the help of AI.

Customer Experience