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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

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Temu Lawsuit Targets Counterfeit Apps and Lookalike Online Marketplaces

Retail TouchPoints

Customers who unknowingly engage with these fake sites often go so far as to place orders, and when they inevitably get neither the product nor a satisfactory answer from customer service (assuming there is any), their opinion of Temu goes down. This may be because they have bigger fish to fry.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

“Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints. At Alibaba’s recent 11.11

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The evolution of the relationship between retail brands and influencers

A1 Retail

The pandemic accelerated the shift to online, as more people relied on online grocery shops, eCommerce, and online services than ever before. High street retailers and fast fashion brands originally dominated the influencer partnership space. E-commerce and social commerce tools – helping to change dynamic.

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Jason & Scot Show Episode 303 Amazon, Walmart and E-com Q4 Results

Retail Geek

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. portion at least and you know there’s this.

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Jason & Scot Show Episode 284 Annual Predictions 2022

Retail Geek

commerce penetration says at 16% or better in 2021. Jason : NFTs, Web 3, Metaverse, and Ultrafast delivery services are all overhyped and don’t deliver meaningful commerce revenue in 2022. Yes spac/ipo? Dnvb wave Yes. Bonus: post-covid anti-consumerism/materialism wave No. Scot Total Score: 3 of 5. 2022 Predictions.