Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

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Returns Merchant Services Department Stores Shipping 330

Inside Retail

OCTOBER 12, 2021

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. It also offers second-hand items in its London flagship store through a partnership with online resale platform Vestiaire Collective.

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Department Stores Accessories Fashion Returns 130

Retail Gazette

JANUARY 30, 2024

John Lewis chair Dame Sharon White has claimed the business will return to profit this year, as it gears up to slash up to 11,000 jobs under its turnaround plan. ” Earlier this month, John Lewis hired one of its former directors, ex-Jigsaw boss Peter Ruis, to run its department store business.

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Returns Department Stores Planning ATS 105

Inside Retail

JUNE 4, 2023

Myer’s CEO and MD John King has announced he will retire in the second half of the 2024 calendar year and return to the US. In an ASX announcement, the department store’s board thanked King for his “extraordinary contribution” and added that his decision to leave is based on “being with his family as their health circumstances demand.”

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Department Stores Specialty Retailers Returns Planning 264

Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. Known as the oldest department store in the U.S., In the meantime, Saadia Group has subleased 41,000 square feet of office space at 275 Madison Avenue in New York City.

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Returns Department Stores Apparel Finance 279

Inside Retail

FEBRUARY 8, 2024

per cent at the end of FY23. Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. The report revealed that online sales were $390.1 million and now account for 21.3 per cent of the retailer’s total sales, up from 20.5

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

NOVEMBER 9, 2023

At Myer’s annual general meeting this week, outgoing CEO John King predicted that trading activity on Black Friday would likely surpass Christmas, with the department store preparing stock ahead of time to mitigate any logistical delays related to potential industrial action. per cent increase in total sales to $3.36

Department Stores 264

Department Stores Telecommunications Planning Returns 264

Inside Retail

MAY 13, 2021

Six years after leaving fashion to pursue his passion for fine art, Australian designer Jayson Brunsdon has returned to the rag trade with the launch of his JB Jayson Brunsdon collection at Harris Scarfe. I haven’t been going out as much at night, I rarely go out to dinner, it’s all about home life and kids life now.”.

Fashion 200

Fashion Returns Department Stores Apparel 200

Inside Retail

JUNE 9, 2021

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. Returning to its roots. Despite achieving sales of S$257.3 Owning the last mile.

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Planning Department Stores Fast Fashion Fulfillment 147

Inside Retail

FEBRUARY 27, 2024

This week, Macy’s announced plans to shut down 150 “underproductive” stores, more than one-fifth of its department store assemblage, over the next three years. The closures are a part of the retailer’s plan “to create a more modern Macy’s, Inc. per cent of its workforce. In December, Macy’s received a $5.8

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Department Stores Location Finance Planning 130

365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

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Department Stores Outdoor Payment Services Shopping 75

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. At the core of this comeback, malls of today are responding to the evolving expectations of shoppers with sustainability, experience and personalization.

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Returns Department Stores Store Layout Fast Fashion 306

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Comparable sales at owned stores in the quarter were down 17% , beating expectations but showcasing the continued dampening effect of COVID-19.

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Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

SEPTEMBER 20, 2022

The Nordstrom Board of Directors has adopted a one-year shareholder rights plan, a.k.a. of the retailer’s stock by Mexican luxury department store Liverpool. The Liverpool stock purchase, valued at $293.8 The Nordstrom plan expires on Sept. a poison pill, following the purchase earlier this month of 9.9%

Department Stores 273

Department Stores Returns Planning Marketing 273

Inside Retail

SEPTEMBER 16, 2021

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. billion in FY21, its first year-on-year increase since FY16, when sales peaked at $3.3 Myer reported $539.5 per cent to $2.7

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Planning Net Profit Department Stores Fulfillment 130

Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., 2, 2023, Gass will lead the Levi’s brand and the company’s global digital and commercial operations, at which time she also is expected to join the company’s board of directors. Beginning Jan.

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Department Stores Planning Returns ATS 233

Retail TouchPoints

OCTOBER 12, 2021

The store window has always been prime real estate for brand storytelling, but this is especially true during the holiday season. That is why we plan to celebrate the creative professionals who master the art of window dressing once again with the design:retail Winning Windows awards program. Submit your nomination now!

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Returns Specialty Retailers Department Stores Planning 182

Retail Gazette

SEPTEMBER 14, 2023

John Lewis losses before tax narrowed in its half year but chair Dame Sharon White’s plan has been pushed back two years due to “inflationary pressures” Losses before tax and exceptional items were £57.3m, a 14% improvement on last year. over the half to 29 July whilst at John Lewis it fell back 6% to £277.1m.

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Planning Grocer Department Stores Fashion 69

Retail Gazette

DECEMBER 27, 2023

At the heart of what we want to do, we want to be a brilliant retailer that delights our customer . . . That John Lewis partners will be presented with a fuller plan “in January or February”. the [new] strategy and plan is a partnership plan. “It’s not a PLC plan or a private equity plan.”

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Planning Returns Management Department Stores 119

Inside Retail

JUNE 21, 2021

The viability of the two iconic department store chains, Myer and David Jones, has been seriously analysed and debated since a merger proposal by Myer was revealed in 2014. The financial collapse of traditional US and UK department stores and the impact of the pandemic has increased industry scrutiny on Myer and David Jones.

Department Stores 113

Department Stores ATS Net Profit Planning 113

Inside Retail

MAY 24, 2021

Clarins opens new boutique at Great World. French skincare brand Clarins has unveiled a new boutique at Great World, a mixed-use development near popular tourist spot Orchard Road in Singapore. The suite of treatments available at the third Clarins Open Spa are designed to offer pampering and relaxation to time-poor consumers.

Department Stores 246

Department Stores Boutique Supermarket Planning 246

Retail Gazette

FEBRUARY 25, 2024

Hundreds of customer service employees at John Lewis are facing job losses as the business reduces the number of people it contracts from customer service company Foundever. The department store company’s team consists of over 1,000 staff and is shrinking by approximately 200 workers.

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Department Stores Returns Planning Management 98

Inside Retail

OCTOBER 19, 2021

Akeroyd has served at Versace as CEO since June 2016, helping the brand reorganise and accelerate its growth. Prior to Versace, he was CEO at Alexander McQueen from 2004 to 2016. Akeroyd has also held several senior fashion roles at London-based luxury department store Harrods. “I

Department Stores 246

Department Stores Fashion Returns Planning 246

Retail Gazette

APRIL 5, 2024

Fenwick’s former department store on London’s New Bond Street has been given approval from Westminster City Council for proposals to partially demolish and redevelop the site. The department store retailer, which had occupied the site since 1891, closed the iconic store for £430m in December 2022 after 130-years of trading.

Department Stores 52

Department Stores Planning Returns Shopping 52

Retail Gazette

MARCH 14, 2024

John Lewis Partnership returned to profit in its last financial year, but confirmed it would not pay its staff a bonus for the third time in four years. Waitrose sales advanced 5% to £7.7bn over the year as trading operating profit grew £170m to £1.064bn at grocery chain. However, sales volumes were down 1.5%

Returns 52

Returns Planning Shopping Department Stores 52

Retail TouchPoints

OCTOBER 22, 2021

Gobbetti is leaving Burberry at the end of 2021 to take the reins at Salvatore Ferragamo. Burberry credited Akeroyd for reorganizing and accelerating growth at Versace by building on the Italian brand’s heritage to elevate product, communications and the customer experience. “I

Department Stores 252

Department Stores Fashion Returns Customer Experience 252

365 Retail

JULY 5, 2021

Department store John Lewis has announced plans to build 10,000 rental homes over the next few years to help address the national housing crisis. John Lewis plans to move into the property rental market (Kirsty O’Connor/PA). John Lewis reported a £517 million pre-tax loss for the year to January 30 2021.

Planning 85

Planning Marketing Department Stores Returns 85

Mass Relators

AUGUST 20, 2021

NEW YORK — In the week that big-box retailers reported that shoppers are returning to stores came news of Amazon.com Inc.’s The Seattle company declined to comment on the plans or provide the Journal with details. The post Amazon reportedly planning bigger stores appeared first on MMR: Mass Market Retailers.

Planning 52

Planning Department Stores Fulfillment Shipping 52

Retail TouchPoints

SEPTEMBER 29, 2022

A little less than year after first announcing its plans, Macy’s has joined the ranks of other major retailers such as Walmart and Target with the debut of its own third-party marketplace. Marketplace products will feature the same Star Rewards loyalty benefits and returns processes as first-party items.

Department Stores 189

Department Stores Apparel Fulfillment Shipping 189

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages. These shops, located closer to customers, can serve as omnichannel hubs.

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Department Stores Location Fashion Returns 223

Dezeen

JUNE 13, 2023

The brand's first physical retail space in the UK, at the Selfridges department store in London, follows the same formula as its debut shop in Paris. Customers will also be able to buy ice cream to match their swimwear, stored in baby-blue freezers courtesy of London gelato company Chin Chin Labs.

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ATS Department Stores Shopping Returns 90

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

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Fulfillment Shrinkage Department Stores Returns 337

Retail TouchPoints

APRIL 25, 2023

To reach that goal, Selfridges has kicked off the “ W o rn Again ” campaign, with new events and experiences launching from now through August that invite customers “to explore Reselfridges at scale.” Among the new additions are the permanent inclusion of subscription and rent-to-buy programs.

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Fashion Department Stores Outdoor Shopping 223

Retail TouchPoints

MARCH 2, 2021

Beck’s planned departure was first announced in September 2019, at the time when fellow Co-founder and COO Barry Beck left the company. In her previous role as CIO at IHG, Miller managed strategy, delivery, operations and security for more than 5,900 hotels in 100+ countries. Patent and Trademark Office.

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Payment Services Department Stores Planning Location 288

Retail TouchPoints

APRIL 6, 2022

The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. portfolio at $13.2 billion at the end of 2021, though commercial real estate analytics firm Green Street estimated that the assets are worth closer to $11.5

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Payment Services Department Stores Advertising Planning 260

Inside Retail

JANUARY 15, 2023

Woolworths had written off more than $420 million restructuring the business, which was Australia’s largest consumer electronics chain by store count. Anchorage Capital, at best, added some finishing touches to Woolworths’ turnaround strategy and reworked the balance sheet for the sharemarket float.

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Department Stores Consumer Planning Management 130

Inside Retail

JUNE 2, 2021

On Thursday morning, the heads of Wesfarmers’ retail businesses, Bunnings, Kmart, Target, Catch and Officeworks, presented their growth strategies to investors at the company’s annual strategy day. Bunnings recently opened the first new format Adelaide Tools store in Parafield, South Australia. Here are three key takeaways.

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Department Stores Checkout Management Fulfillment 246