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The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

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Survival guide: The keys to resilience and success in tough times

Inside Retail

Building or strengthening supplier relationships creates a platform for potentially locking in discounts and reduces the risk of delays, or at least facilitates better communication around issues out of suppliers’ control, and lessens the likelihood of quality issues.

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Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail TouchPoints

The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots. A few factors in particular influence customer satisfaction for better or worse, including: Price Delivery speed Service quality.

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The Power of Net Terms: How to Fuel Expansion for Growing Wholesale Retailers

Retail Bound

This not only improves cash flow but also strengthens customer relationships. At first glance, each strategy may not seem novel or innovative, but must be considered as best practice and part of a thoughtful overarching strategy toward growth. Success in these cases will rely heavily on execution, rather than innovation.

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Stores are back, but will the inventory be there?

Inside Retail

Unfortunately for retailers, the ongoing global supply chain disruptions have not yet ceased, leaving many undersupplied. For retailers facing such disruptions, merchandise in the wrong place at the wrong time can become one of the highest costs to their bottom line. Preparing for the rush.