Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

DECEMBER 18, 2020

The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots. These issues have impacted consumers’ experiences and, ultimately, their expectations. Truck driver shortages. Altered trucking routes.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246

Inside Retail

DECEMBER 21, 2022

Unfortunately for retailers, the ongoing global supply chain disruptions have not yet ceased, leaving many undersupplied. For retailers facing such disruptions, merchandise in the wrong place at the wrong time can become one of the highest costs to their bottom line. Preparing for the rush.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130