Remove ATS Remove Customer Retention Remove Marketing Remove Retail Trends
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Building a Customer Retention Strategy

Rangeme

Let’s break down what a retention first strategy looks like and how to build one for your business. First, let’s look at a traditional marketing funnel. Ideally, each potential customer moves from awareness down to advocacy. Advocates and loyalists drive more revenue at a lower cost than new prospects.

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Guest Blog by Sarah Hughes , Co-founder & Director at Datitude. And yet it turned out to be another challenging year, particularly for retail. Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022.

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Q&A with Angel Maldonado, CEO, Empathy.co

Retail Focus

Retail Focus recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. Angel Maldonado, CEO, Empathy.co. What inspired you to found Empathy.co and why? Two simple ideas.

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How Starbucks is Using Mobile Apps to Significantly Increase Sales

Indigo 9 Digital

Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. That is a staggering accomplishment given that Apple users can make payments at a range of retailers while Starbucks users only have one option.

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3 Unexpected Benefits of Fast Fulfillment

Rangeme

For small to mid-sized businesses (SMBs), fast shipping is an opportunity to convert shoppers at the top of the sales funnel, driving more sales from the bottom up. Better Customer Retention. While fast shipping promises can attract new customers, delivering on those promises can help retain them.

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Starbucks’ Digital Strategy, Why it Outperforms

Indigo 9 Digital

Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. The company has also stated that: “digitally engaged customers purchase 2 to 3 times as many products as those that are not digitally engaged."