Independent Retailer

DECEMBER 23, 2022

Wholesale inventory bloat, combined with a softening demand in the economy, is taking its toll on cash flow and earnings at retailers. . billion of inventory in October, a 21% increase from last year, according to the U.S. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories.

Inventory Management 76

Inventory Management Wholesale Management Markdowns 76

Inside Retail

MARCH 3, 2024

DHL Supply Chain is delighted to sponsor the category of Omnichannel Retailer of the Year for retailers in Australia and New Zealand – an accolade that recognises retailers at the forefront of excellence in customer experience. Sustainability is also a significant consideration.

Inventory Management 130

Inventory Management Customer Experience Returns Management 130

Inside Retail

MARCH 7, 2024

Damien Park-Neilson: My journey into e-commerce began unexpectedly, handling returns in a small warehouse for Seko Logistics, which provided a solid foundation in understanding the intricacies of warehousing and end-mile operations. Did having that insight into the way logistics companies operate help you implement best practices at Meshki?

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Fulfillment Shipping Returns Inventory Management 249

Inside Retail

FEBRUARY 8, 2024

per cent at the end of FY23. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan.

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Department Stores Inventory Management Planning Returns 264

365 Retail

NOVEMBER 28, 2022

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Ghalia BOUSTANI, PhD.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail TouchPoints

FEBRUARY 17, 2022

Additionally, fabric’s inventory management capabilities will help the retailer improve accuracy and transparency across all three of its banners to boost the customer experience. In return, fabric will tap Chico’s expertise as an omnichannel boutique retailer to drive its own development and innovations. “We

Social Commerce 278

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Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

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Retail TouchPoints

FEBRUARY 24, 2022

Fabric’s funding to date now totals $293 million and puts fabric at a $1.5 In ecommerce only five things really, truly matter: the item and providing as much detail as possible; price; inventory management; order management; and finally, the customer. billion valuation. trillion by 2027.

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ATS Inventory Management Management Returns 264

Retail TouchPoints

JANUARY 24, 2024

Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers. These AI applications range from optimizing pricing and inventory management to fraud prevention.

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Social Commerce Inventory Management Customer Experience Payment Services 263

Inside Retail

FEBRUARY 25, 2024

AI has huge potential in the consumer and retail sector, with its ability to drive better business outcomes, including in customer experience, commercial effectiveness, operational efficiency, and cost optimisation.

Inventory Management 246

Inventory Management Management Consumer Planning 246

Retail TouchPoints

AUGUST 17, 2022

Looking at all the stats, frankly one might even say quite the opposite. at the peak of the pandemic. at the peak of the pandemic. Add the increasing CPC costs at all sorts of paid advertisement channels and harsher competition to that, and you get a not-so-rosy outlook for the market altogether. Incident management. “On

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. A frictionless return experience is critical. The survey found that returning an item ranked as the No.

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Fulfillment Inventory Management Returns Point of Sale 321

Retail TouchPoints

JANUARY 13, 2023

A better bottom line can be achieved by minimizing returns, leveraging user-generated content (UGC) and implementing smart forecasting solutions. Introduce buyers to the right product at the right time. Personalize the customer experience for added loyalty. Minimize returns. How to Maximize Your Top Line in 2023

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Returns Consumer Inventory Management Customer Experience 289

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed. distribution strategy.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Retail TouchPoints

JANUARY 30, 2023

As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.” The parking lot of the store is also designed to allow for a convenient drive-up experience. of all U.S. grocery sales by 2026, according to Mercatus.

Grocer 312

Grocer Planning Supermarket Inventory Management 312

I Vend

OCTOBER 10, 2023

Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix.

Checkout 98

Checkout Inventory Management Payment Services Returns 98

Star Miconics

OCTOBER 6, 2023

But what does it mean for your cannabis business regarding the necessary point-of-sale (POS) hardware for selling at farmers markets? Not only does it streamline business operations, making sales swifter and more efficient, but it can also enhance the overall customer experience. It’s a win-win.

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Payment Services Marketing ATS Checkout 97

Inside Retail

MARCH 7, 2024

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. They had met five years prior when Gargan hired Miller as a Christmas casual at Sportsgirl. We are prioritising building and maintaining customer loyalty programs,” Santic continued.

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Boutique Apparel Fashion Wholesale 130

I Vend

OCTOBER 16, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Checkout 98

Checkout Inventory Management Payment Services Returns 98

Retail TouchPoints

JUNE 25, 2021

Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced retailers to shift their focus away from maximizing foot traffic within brick-and-mortars to developing and implementing immersive digital experiences both in-store and digitally. 5G as an Efficiency Driver.

Inventory Management 138

Inventory Management Customer Experience Point of Sale Advertising 138

Retail TouchPoints

AUGUST 13, 2020

Every business has to manage excess capacity and/or inventory: restaurants have excess food and empty tables; hotels and homeowners have vacant rooms; retailers have overstock and returns. Inventory levels will be further exacerbated by a spike in returns. Applying Marketplace Dynamics To Excess Inventory.

Apparel 279

Apparel Inventory Management Finance Returns 279

Inside Retail

JANUARY 24, 2023

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. In-store innovation Retailers continue to overhaul legacy systems and integrate in-store tech at pace, with one goal – a seamless customer experience.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. However, there are other dynamics at play that will impact seasonal results.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JULY 26, 2021

There are plenty of good reasons to sell direct, from higher margins to insulation from future pandemics, but succeeding at DTC requires a different set of skills than the B2B environment you’re used to. While you are no doubt familiar with brand marketing, online customer acquisition is a whole different animal. Digital Marketing.

Wholesale 279

Wholesale Payment Services Fulfillment Returns 279

Retail Bound

APRIL 13, 2024

As Robert Gilbreath, VP of Marketing at ShipStation, a web-based shipping solutions provider, puts it, “Compared to splashy marketing campaigns and new product features, shipping isn’t exactly the sexiest topic. Strategic Considerations: Inventory management becomes paramount. ” says Gilmore.

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Drop-Shipping Shipping Merchant Services Payment Services 97

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

Inside Retail

JULY 27, 2022

Retail companies have been forced to accelerate the development of their digital capabilities at a rate previously unimagined. Many now face the challenge of optimising and refining these capabilities, often in the face of investment shifting back to more traditional channels as shoppers return to pre-pandemic behaviours.

Inventory Management 130

Inventory Management Returns Customer Experience Apparel 130

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Payment Services 262

Payment Services Apparel Inventory Management Department Stores 262

Retail TouchPoints

SEPTEMBER 23, 2022

Corporations manage 3PL warehouses with physical spaces and logistics teams. One 3PL can handle a multitude of clients at a time, and they store, manage and prepare the goods for shipment, process the orders and deliver them to customers via their partner carriers. Also, packaging can be fully customizable.

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I Vend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

365 Retail

AUGUST 16, 2023

Honeywell’s AI in Retail survey involved some 1,000 retail directors across the United States, Europe, the Middle East and Africa in leadership roles – including IT, operations, and customer experience. Surveyed retailers said they are highly motivated to implement new technologies that help them achieve their goals.

Planning 52

Planning Inventory Management Customer Experience Returns 52

Hyken

AUGUST 31, 2023

Consistently improving the customer journey and user experiences can help you attract and retain loyal customers. Your customer journey refers to the path that your customers take as they interact with your brand at different touchpoints. Optimize this journey, and growth is well within your grasp.

Payment Services 106

Payment Services Customer Experience Inventory Management Accounting 106

Retail TouchPoints

JANUARY 20, 2022

However, instead of relying on individual store managers to navigate local purchases, corporate procurement teams can add value by organizing the effort, evaluating and sourcing local suppliers, negotiating best pricing and delivery options, and automating the process by using technology to simplify local inventory management.

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Retail TouchPoints

JULY 11, 2023

Lesson 1: Network Analytics Can Streamline Operations The NFL uses advanced WiFi analytics to gain insights into fan activity — cashless payments for beer, posting on social media or queueing for the restrooms — that enables them to better understand at a granular level their data usage and plan for other underlying networks.

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Payment Services Inventory Management Consumer Returns 213

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Wiser

MARCH 7, 2024

The speakers shared their frontline experiences and the strategic pivots they made to keep pace with the rapidly changing consumer expectations and market dynamics. Observations indicate a return to pre-pandemic buying patterns, with expectations aligning more closely with consumer behaviors seen in 2019.

Customer Experience 78

Customer Experience Inventory Management Promotions Management 78