ATS Consumer Customer Experience Home Furnishings 
Retail TouchPoints
APRIL 11, 2023
is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. In true Ikea form, the service is priced affordably, starting at $99 for consumers and $299 for businesses.
Storis
AUGUST 31, 2020
Not only am I interested in reading reviews of what people thought of these sofas, I also wanted to see what their experience was like shopping with the retailer. Second, I couldn’t find whether or not the sofas were in-stock at either retailer. The eSTORIS website platform provides a consistent experience to online shoppers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
DECEMBER 16, 2022
The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). decline, furniture and home furnishings stores reported a 2.6% NRF expects a small bump in returns at the end of the year with 17.9% Retail sales fell 0.6% Department stores saw a 2.9%
Retail TouchPoints
MARCH 17, 2022
During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. 283% more likely to say a home improvement purchase is in their near future.
Hyken
APRIL 8, 2022
He shares how retailers can understand the digital customer experience in the retail world. Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? An experience through the customer’s buying journey is quite crucial and must be addressed by the retailers.
Retail TouchPoints
JANUARY 24, 2023
Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023.
Inside Retail
MARCH 5, 2024
Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. We responded by ensuring affordability was at the forefront for the customer. IR : What are your expectations for consumer sentiment and spending in the year ahead?
Expert insights. Personalized for you.
214 
Let's personalize your content