Retail TouchPoints

DECEMBER 17, 2020

Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle. Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience.

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Clienteling Jewelry Accessories Boutique 227

Retail TouchPoints

NOVEMBER 3, 2022

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. and Cool Springs, Tenn.

Customer Experience 211

Customer Experience Clienteling Boutique Accessories 211

Retail TouchPoints

MARCH 24, 2022

We have built a strong online presence and as we expand into in-person retail, Tulip’s solution will let us conduct reliable outreach to customers, allowing us to send merchandise via the digital catalog and pre-sell using Tulip’s remote pay solution,” said Greg Moss, VP of Operations at AMIRI in a statement.

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Clienteling Checkout Fashion Customer Experience 239

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement.

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Clienteling Inventory Management Checkout Fulfillment 155

Retail TouchPoints

MAY 24, 2021

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device.

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Clienteling Boutique Checkout Shopping 179

A1 Retail

MAY 19, 2022

Used to fast, convenient online experiences, fashion consumers are demanding efficient in-store shopping, seamless customer service and exciting real-world experiences. Serving the needs of omnichannel shopping.

Fashion 75

Fashion Clienteling Shopping Point of Sale 75

Inside Retail

SEPTEMBER 7, 2023

Pre-tax profit stood at $ 31 million (RM97.2 The management team ensures tenant compatibility with each mall’s identity through rigorous curation, blending both global and local brands to cater to their clientele’s varied needs. million), marking a 2.6 per cent growth from Q2 2022.

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Clienteling Inventory Management Shopping Fashion 130

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Available for purchase at a cost of 30 ETH , or more than $52,100 as of Aug. UK and Europe by late 2022.

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Clienteling Payment Services Boutique Promotions 244

Retail TouchPoints

NOVEMBER 16, 2023

Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming. 18 through Dec. ”

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Clienteling Department Stores Location Shopping 216

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We

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Clienteling Supermarket Shopping Specialty Retailers 130

Retail Focus

OCTOBER 17, 2022

The iconic Grade II* listed Battersea Power Station , a legendary London landmark, has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world – a place for locals, tourists, and residents to enjoy a unique blend of shops, bars, restaurants, entertainment venues, parks, and historical spaces.

Boutique 162

Boutique ATS Clienteling Management 162

Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

Shipping 216

Shipping Clienteling Returns Shopping 216

Retail TouchPoints

APRIL 1, 2024

Even Amazon, the paragon of online shopping, only offers customer service in 16 languages. By choosing a low-latency platform that leverages the world’s best machine translation engines, you can feel confident that the best one will be selected almost immediately for whatever language pair you throw at it.

Customer Experience 274

Customer Experience Clienteling Customer Retention Accounting 274

VMS

JULY 14, 2021

Bal Harbour Shops, a luxury shopping center in suburban Miami that has been called the “fanciest mall in America,” has launched an e-commerce platform that allows shoppers to buy products directly from its stores, Forbes writes. Customers can pick up products at the store or have them delivered. Read more at Forbes.

Visual Merchandising 115

Visual Merchandising Clienteling Accessories Fashion 115

Retail TouchPoints

JULY 1, 2021

Stylyze is a machine learning SaaS platform that offers product attribution data and curated content to power relevant shopping experiences across the customer journey. Kupbens: Customers today are looking for seamless and unique experiences that improve their shopping journey when it comes to discovering and engaging with fashion.

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Clienteling Department Stores Returns Customer Experience 257

Inside Retail

OCTOBER 16, 2023

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners. And many of them have money to burn.

Marketing 264

Marketing Clienteling Accessories Apparel 264

365 Retail

MARCH 20, 2024

Revo, renowned for its superior-quality sunglasses, has unveiled its first physical retail outlet in the US, situated in the trendy SoHo district of Manhattan at 436 West Broadway. This move marks a significant milestone for the brand, known for its innovative use of NASA-based lens technology in its products.

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Clienteling Store Layout Fashion Location 62

Retail Focus

APRIL 21, 2023

Through The Handbag Clinic’s in-store restoration services, Fenwick customers can shop with increased confidence and feel empowered to invest in luxury handbags and shoes, knowing there is an after-care programme in place that far exceeds standard warranties. Prices are bespoke and start from £19.95

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Clienteling Fashion Department Stores Accessories 147

Inside Retail

DECEMBER 7, 2023

The term artificial intelligence, otherwise known as AI, was officially coined in the 1950s and at the time was considered to be a topic more suited to science fiction than for scientific or economic endeavours. An interesting trend is the adoption of virtual and augmented reality technologies in the shopping experience.

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Clienteling Marketing Shopping Consumer 130

365 Retail

MARCH 8, 2024

Peel has unveiled plans for Charity Super.Mkt, the UK’s inaugural multi-charity shop, to inaugurate its forthcoming pop-up at Gloucester Quays. This announcement follows the triumph of Charity Super.Mkt’s initial physical store at Brent Cross earlier in 2023, which achieved its four-week target within a mere four days.

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Clienteling Fashion Department Stores Accessories 62

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Clienteling Supply Chain Management Customer Experience Consumer 147

Retail Focus

NOVEMBER 22, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Unique Shopping Experience: Luxury brands use pop-up stores to curate a unique and immersive shopping experience.

Jewelry 162

Jewelry Shopping Clienteling Boutique 162

Inside Retail

JUNE 22, 2021

After a seven-year makeover, the historic store will reopen to the public on June 23 and rival the likes of Galeries Lafayette, housing a hotel, restaurants and shops. Its latest venture, with 20,000 square meters of shopping space, sits on the banks of the Seine, close to tourist magnets like Notre-Dame Cathedral and the Louvre museum.

Department Stores 230

Department Stores Clienteling Accessories Fashion 230

Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In

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Clienteling Consumer Accounting Boutique 246

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

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Consumer Department Stores Shopping Clienteling 281

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. Tempur-Pedic (New York City).

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Fulfillment Clienteling Location Consumer 246

365 Retail

OCTOBER 31, 2023

This EU-based operation aims to ensure a consistent and reliable service for Fortnum & Mason’s European clientele. Earlier this year, the brand inaugurated a retail outlet at Hong Kong International Airport, supplementing its flagship store in K11 MUSEA.

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Clienteling Fulfillment Shipping Accounting 104

Retail Minded

MAY 22, 2021

The coffee shop business is huge, which makes it both lucrative and extremely competitive. Coffee shop owners have to deal with giants when they get into this industry, but the good news is that there is still a strong demand for non-affiliated local coffee shops. Here are a few of them. The Business Side. Human Resources.

Shopping 52

Shopping Clienteling Finance Management 52

Retail Focus

NOVEMBER 28, 2022

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Ghalia BOUSTANI, PhD.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

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Merchant Services Clienteling Shipping Inventory Management 220

365 Retail

DECEMBER 7, 2023

This move situates the showroom prominently on the ground floor, making it more accessible to the shopping centre’s visitors. This area, equipped with in-house Rolex technicians, exemplifies local expertise and convenience for clientele. A dedicated area for Pre-Owned watches offers a selection of unique and rare timepieces.

Clienteling 109

Clienteling Shopping Location ATS 109

Inside Retail

MARCH 6, 2023

So when you’re looking at buying a luxury timepiece of substantial value, a client wants something that they know will stand the test of time. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key. We had two versions.

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Boutique Wholesale Clienteling Point of Sale 264

Inside Retail

JULY 26, 2022

Widely known as Japan’s most beautiful bookstore, Tsutaya has recently dipped its toe into Southeast Asia with the launch of its store in Malaysia in shopping centre Pavilion Bukit Jalil. Malaysia has the third largest per capita GDP in the ASEAN region, with growth projected at 5.5 More than just a shop. per cent to 6.5

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Clienteling Planning Finance Shopping 246

Inside Retail

FEBRUARY 14, 2024

billion in 2013 and is projected to grow at a compound growth rate of 24.1 Leading players in the space include Silk Laser Australia, Australian Skin Clinics and Laser Clinics Australia, which have made injectables, such as filler and Botox, widely available on the high street and in shopping centres.

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Clienteling Marketing Planning Consumer 130

Inside Retail

NOVEMBER 25, 2021

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. A buyer must curate a collection that he/she knows will sell well and resonate with the business’ clientele, so the best buyers have spent many years working in retail and understanding client profiles.

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Fashion Boutique Clienteling Planning 130

I Vend

MAY 25, 2021

But whilst some have been chomping at the bit to get back to physically browsing the merchandise, research shows that others are, understandably, a bit nervous about making the move back to the retail store. Remind shoppers what sets brick and mortar shopping apart. Or a ‘shop and dine’ experience with a local restaurant.

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Shopping Point of Sale Checkout Clienteling 52

Inside Retail

APRIL 12, 2022

Salons have been forced to open and shut their doors at a moment’s notice, then have been scrambling to work out the next steps. Covid has had a lasting impact on consumer behaviour and expectations of the bricks-and-mortar shopping experience have changed. Everything was so much more time consuming,” recalls De Sylva.

Payment Services 147

Payment Services Consumer Clienteling Promotions 147