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Customizable Solutions: POS Payment Processing for Specialty Retail

Rain Pros

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. POS systems are now at the forefront of customer engagement,” said Bond.

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Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Retail TouchPoints

A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic. Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Instead of battening down the hatches and stepping back from investments in technology and transformation, [executives] are looking toward that as a conduit to help them progress through the year and the impending recession ,” said David Miller, Chief Marketing Officer at Mercaux in an interview with Retail TouchPoints.

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Farewell cash, hello contactless: How retailers can keep up with consumers

Inside Retail

Salons have been forced to open and shut their doors at a moment’s notice, then have been scrambling to work out the next steps. Covid has had a lasting impact on consumer behaviour and expectations of the bricks-and-mortar shopping experience have changed. Contactless payments reduce administrative tasks for staff.

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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. Ghalia BOUSTANI, PhD.

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. The luxury platform revealed that it would expand the service to private clients and customers in the U.S.,