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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Retail TouchPoints

While being able to physically investigate a product in context is a clear value prop of the brick-and-mortar experience, consumers increasingly see stores as destinations for high-quality service, immersive experiences and activations, and even digital order fulfillment. This approach is already driving big benefits for The Vitamin Shoppe.

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Connect with Greg at greg.brown@melissa.com or LinkedIn. This sponsored content is brought to you by Melissa.

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The Digital Checkout: How Tech is Revolutionising Online Transactions

Retail Focus

As we approach more advancements in the payments sector, it is crucial to comprehend how technology is transforming this vital industry and its implications for financial institutions and their clientele. Customers no longer need to complete extensive forms at banks or wait in line at ATMs to withdraw cash.

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Fourth of July Decorations: The Best Options for Small Business Owners

Small Biz Trends

How to Choose the Perfect Fourth of July Decorations Choosing the appropriate decorations for your small business can be an enjoyable and fulfilling experience. Consider elegant and sophisticated decorations, such as tasteful centerpieces and table settings, if your clientele is more mature.

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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. As we grow, we want to be the best we can be.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Instead of battening down the hatches and stepping back from investments in technology and transformation, [executives] are looking toward that as a conduit to help them progress through the year and the impending recession ,” said David Miller, Chief Marketing Officer at Mercaux in an interview with Retail TouchPoints.

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CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. With small-format stores dedicated to fulfilment, higher-profile stores can act as showrooms or experiential locations.