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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear. At the heart of non-linear CX is AI with its conversational and generative capabilities. AI enables engagement with customers in more dynamic and intuitive ways.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

It also requires businesses to create a digital wallet, obtain a shareable QR code and keep track of every checkout location. Do you ever think about the customer instincts at checkout? The issue with this is that both retailers and customers have to have accounts set up in the same exchange platform.

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Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. He can be reached at EdSpears@Eaton.com. While summer temperatures might be finally dying down, hurricane season is still active.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business. Using BNPL, approved customers can defer payments at checkout — both online and in-store. When choosing the BNPL company you will provide at checkout, be sure to look into when you will get paid and any associated costs.

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Put Your CPG Brand Where the Foot Traffic is to Stay Competitive

Retail TouchPoints

Armed with this information, CPG brands can activate media at the right times and places to reach their audiences where they are spending time today, both offline and online. This data doesn’t just inform CPG marketers about their audiences but also empowers them to reach these people with key messaging in the physical world, at peak times.

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‘A time to extend kindness’: How retailers can help in Afghanistan crisis

Inside Retail

Meanwhile, US telecommunications company Verizon is doing its bit to help by waiving charges for calls to Afghanistan from August 24 through to September 6. Garcia recommends encouraging customers and staff to make donations to some of the charities (listed below) through e-newsletters or charity option add ons at the checkout.

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NVIDIA at the Edge: Metropolis Edge AI-on-5G Platform Delivers Intelligent Video Analytics Over 5G

Nvidia

This approach delivers flexible, efficient, reliable and secure AI applications over 5G networks, redefining business processes and opening up new use cases for AI at the edge. Mavenir, Dell, Foxconn and SoftBank are disclosing their participation and support at the NVIDIA GTC fall conference this week. Expanding 5G Ecosystem.

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