Retail TouchPoints

JANUARY 26, 2024

“Too many friction points all along the customer journey is a big pain point for consumers, and certainly the checkout or transaction moment plays a part in that friction,” said Margot Juros, Research Director for Retail Technology Strategies at market intelligence and advisory firm IDC in an interview with Retail TouchPoints.

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Retail TouchPoints

MARCH 29, 2023

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. There’s no one-size-fits-all approach when it comes to how people manage their finances,” said Jennifer Bailey, VP of Apple Pay and Apple Wallet in a statement.

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Merchant Services Payment Services Checkout Finance 276

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out. The best part? Bottom Line.

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Merchant Services Payment Services Point of Sale Checkout 241

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 204

Payment Services Checkout Inventory Management Grocer 204

365 Retail

OCTOBER 6, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. Further to this, three in 10 (30%) 25-34 year olds ranked checkout finance as one of their top three ways to pay this Christmas.

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Shopping Finance Checkout Planning 116

Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. Requests for comment from American Dream and its owner, Triple Five Worldwide , had not been received at press time. The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 The notice from U.S.

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Inside Retail

MAY 31, 2022

But it’s important to consider the costs as well as the benefits before jumping at a new payment method. To make sure it’s the right choice for you, look at the BNPL offering from every angle – the cons as well as the pros. You will need to look at your customers, the product or service you sell and the markets you operate in.

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Payment Services Checkout Finance Returns 130

Inside Retail

MARCH 21, 2024

Choco Up – a company that helps e-commerce brands grow and scale their business with fast, flexible and founder-friendly revenue-based financing – decided to look into consumer intentions and behaviours to find out what else drives purchasing decisions in today’s retail environment beyond price.

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Retail TouchPoints

APRIL 15, 2021

Signifyd has received $205 million in Series E growth equity financing that values the company at $1.34 Last year we saw ecommerce sales and influence propelled into 2025, and yet the online checkout experience is stuck in 2015,” said Raj Ramanand, CEO of Signifyd in a statement.

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Merchant Services Payment Services Checkout Finance 183

A1 Retail

OCTOBER 9, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35 percent) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. Further to this, three in 10 (30 percent) 25-34 year olds ranked checkout finance as one of their top three ways to pay this Christmas.

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Shopping Finance Checkout Planning 59

Retail TouchPoints

AUGUST 3, 2022

Buy now, pay later is short-term financing that allows people to buy everyday items like home goods, electronics and clothes in low to no interest monthly installments — and receive the goods immediately. BNPL financing is relatively easy for retailers to manage. It drives order value. It’s widely available. •

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Payment Services Finance Point of Sale Checkout 238

365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

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Merchant Services Payment Services Finance Checkout 98

Retail TouchPoints

FEBRUARY 27, 2024

In 2014, cybercriminals used a third-party vendor’s credentials to enter Home Depot’s network and deployed malware on the self-checkout systems to steal customer information. Mattle is Retail and Distribution Leader – North America and Global Client Advocate at WTW.

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Payment Services Wholesale Store Layout Inventory Management 248

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. This also gives them a financing option where they can control the parameters of how much to ‘lend’ and who to lend to. The transaction is expected to close in Q1 2022, subject to customary closing conditions.

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Merchant Services Payment Services Checkout Finance 315

Retail TouchPoints

FEBRUARY 9, 2021

Pay in 4 is now included in Digital River’s PayPal checkout integration at no additional cost. After the 2008 financial crisis, we observed a generational shift away from credit and toward debit,” said Alex Fisher, VP of Retail at Afterpay in the latest Retail Touchpoints Retail Remix podcast.

Merchant Services 147

Merchant Services Checkout Finance Consumer 147

Inside Retail

OCTOBER 19, 2021

In a recent report , Riskified looked at the impact of the recent shift to e-commerce on fashion retailers. Buy-Now, Pay-Later solutions can also bring in new users that were previously unable to finance an entire purchase at once. A sudden influx of new customers can mean a bump in revenue – or a wave of fraud or policy abuse.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

SEPTEMBER 14, 2021

Convenience orders on Instacart are up more than 150% since May 2021, and nearly 20% of shoppers choose Priority Delivery at checkout. Virtual c-store Gopuff has raised more than $2 billion in new financing in 2021 alone on a valuation of $15 billion as it seeks to dominate “instant needs” delivery.

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Fulfillment Grocer Checkout Finance 229

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Before the dot-com boom, shopping was an activity that took place physically at brick-and-mortar stores. trillion at the end of 2019. But what about physical retail stores?

Finance 203

Finance Point of Sale Checkout Shopping 203

Retail TouchPoints

APRIL 1, 2021

Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business. BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. Using BNPL, approved customers can defer payments at checkout — both online and in-store. Buy Now Pay…What?

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Merchant Services Payment Services Telecommunications Checkout 263

Inside Retail

JUNE 15, 2022

The B2B e-commerce market was valued at $7.35 In fact, 82 per cent of B2B buyers would favour one vendor over another if they offered invoicing at checkout with 30, 60 or 90-day payment terms. A good payments partner should finance the trade credit you offer B2B buyers. The focus now turns from B2C to B2B.

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Payment Services Checkout Accounting Finance 130

Retail TouchPoints

JANUARY 12, 2022

The retailer unveiled its plans at a recent investor meeting and said it will target “under-penetrated geographies” for the new locations, in particular rural and small-town markets. At the investor meeting, Big Lots also provided an update on results for Q4 of fiscal 2021.

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Planning Checkout Finance Returns 182

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. Having more kiosks for customers to check in at also allows staff to be more flexible. This information can be of great value when deciding which products to order and what price to sell them at.

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Payment Services Kiosk Marketing Shrinkage 226

Independent Retailer

AUGUST 29, 2022

“Point of sale financing has historically been reserved for large purchases like luxury electronics, but now we are seeing an uptick in consumers using installment plans for smaller purchases across large and small retailers.” The post The Explosive Growth of Buy Now Pay Later appeared first on WholesaleCentral.com Blog.

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Merchant Services Finance Point of Sale Consumer 74

Retail TouchPoints

OCTOBER 11, 2023

‘With Flexibility Comes Growth’ When it comes to the payment experience, “removing barriers at the time of transaction is very important,” according to Hauser. The jewelry industry is growing at a healthy clip and it’s a massive industry. With flexibility comes growth,” Hauser said.

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Jewelry Payment Services Consumer Shopping 242

Retail TouchPoints

FEBRUARY 23, 2022

The current challenge for many retailers, however, is recouping the “inordinate amount of CapEx” spent on implementing these experiences so quickly, according to Leon Nicholas, VP of Retail Insights & Solutions at WestRock. And when you do things quickly, you don’t necessarily do things profitably. ”.

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Fulfillment Checkout Visual Merchandising Kiosk 263

365 Retail

NOVEMBER 3, 2022

One route retailers and distributors should consider is improving the flexible payment options they offer at checkout, such as Buy Now Pay Later (BNPL), which would help ease the financial burden on their customers.”. Cart abandonment, across all industries, already sits at nearly 70%. Compounding this backdrop is rising prices.

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Payment Services Checkout Finance Accessories 52

I Vend

DECEMBER 10, 2023

Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail.

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Shrinkage Inventory Management Store Layout Checkout 87

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Roshan Jhunja is the General Manager of Retail at Square.

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Payment Services Inventory Management Marketing Checkout 259

Inside Retail

JANUARY 10, 2023

At the same time, as a result of pandemic losses, governments are constantly changing their indirect tax rates to recoup budget deficits and this is proving to be a monumental headache for retailers. But selling your products to anyone, anywhere, comes with the requirement to calculate, collect and file tax returns.

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Checkout Finance Management Returns 130

Independent Retailer

AUGUST 3, 2022

For example, with many direct-to-consumer BNPL providers, shoppers are frequently redirected from the merchant’s checkout to the BNPL provider’s own website to create an account. At this point, the merchant loses control of their customer relationship. Let’s say you only offer BNPL in your online store.

Merchant Services 71

Merchant Services Payment Services Finance Consumer 71

Retail TouchPoints

SEPTEMBER 20, 2022

Here is a sneak peek at how these sessions will illuminate many of the major “pain points” and opportunities retailers need to be aware of to have a profitable Q4. In 10 Quick Wins to Boost Holiday Ecommerce Results , Kibo will look at tips for creating a smooth and speedy holiday shopping experience that ensures personalization is up to par.

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Payment Services Customer Experience Checkout Finance 223

Retail TouchPoints

FEBRUARY 7, 2024

To be clear, we’re not talking about next-gen store tech like autonomous checkout or inventory-light, QR-based store experiences like the now defunct Amazon Style stores and recent Pinterest pop-ups. But we do,” said Partap Sandhu, Head of Pricing at Rema 1000 during a session at NRF. in a session at NRF.

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Point of Sale Promotions Inventory Management Grocer 245

Inside Retail

JUNE 29, 2022

Buy now, pay later (BNPL) is booming across Asia Pacific, at a time when Covid’s impact has turbo-charged demand for e-commerce and new types of credit. Let’s look at the conditions that were so favourable to this payment method, the inevitable regulations and consumer and media response. billion by the end of this year.

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Merchant Services Payment Services Finance Consumer 130

Mass Relators

JUNE 21, 2023

The report looks at nearly three dozen of the largest retailers across conventional, mass, club, specialty, discounter, drug, and dollar channels. Only when income exceeds $150,000 per year do finances even out with health and the environment as sources of stress for consumers. The report identifies Amazon as the top store for data 3.0,

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Grocer Finance Wholesale Checkout 52

Retail TouchPoints

OCTOBER 9, 2020

“Our ecommerce solution needed to be different from a typical retailer, and we needed the ability to customize quickly, deeply and at scale, while maintaining industry-leading performance,” said Juan Lopez, Director of Software Product Development at City Furniture in an interview with Retail TouchPoints.

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Home Furnishings Payment Services Promotions Accounting 235

Inside Retail

NOVEMBER 1, 2022

At first, it seemed like Asia might get off lightly – most governments and professional economic forecasters in the region said so – but cost of living pressures are rising across the continent, with food, energy, rent and labour costs now all key drivers of retail price inflation. per cent, so you can see how this has retailers worried.

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Wholesale Payment Services Finance Consumer 130

Inside Retail

SEPTEMBER 2, 2021

The business, which was recently valued at over US$1 billion, launched in India six years ago but really fired up its international expansion this year moving into the Middle East, Southeast Asia and now Australia. Rudenko said Australia is a promising market for the brand, particularly at a time when new cars are in short supply.

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Checkout Finance Returns Marketing 130