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Transitioning one of Australias leading beauty retailers from a pureplay e-commerce operation to a truly entrenched omnichannel business has been a really positive experience, Sacha Laing, Adore Beauty CEO, told Inside Retail. Adore Beautys educational value proposition has also been translated in-store through its beauty experts.
Whether big or small in scale, influencer campaigns have had proven success in raising a beauty brands profile and driving sales, especially among younger generations scrolling through TikTok for the lowdown on the latest aesthetic. So how can a new and revolutionary beauty brand get noticed? Data saves time and money.
Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. From devoted loyalists who have trusted the brand for years, to those just beginning their journey with Clarins, all customers are at the heart of our brand.
One battleground: Prestige beauty. Mecca and Sephora have shaped the Australian beauty retail landscape, building their brands on loyalty, curated experiences, and a deep emotional connection with customers. Sephora is a clear margin behind at 71.4. ” The post Mecca vs Sephora: Who wins the online beauty battle? .
Target will launch more than 2,000 items across multiple wellness categories, from functional beverages to beauty, nutrition and even mens wellness. Key product sectors for 2025 include: Functional and non-alcoholic beverages , which aim to provide health benefits beyond basic hydration.
“Pelo malo”, or “bad hair”, is a term used in various Latin American communities to refer to hair that is curly and “hard to manage” However, Magdaline Hurtado knows that hair types like her own aren’t more “difficult”, they are just not catered to. Inside Retail : What inspired you to launch Hello Updo?
One of the local trailblazers in this space is Oz Hair & Beauty, a digitally native brand that has built a loyal following by prioritising customer education and curated service. It has become part of [business as usual] BAU now, but the focus at the start was getting the reps in and failing fast.
New Zealand entrepreneur Emma Lewisham is setting out to change the course of the beauty industry with her eponymous brand. Inside Retail connected with the founder to learn more about the origin story behind her company and her latest US retail partnership with Credo Beauty. And it never gets easier.
“Our company started with a dream and I think we would say that we’re still a dreaming and innovation company at heart,” Rebecca Cai, general manager for APAC at On, told Inside Retail. “I I think it goes back to the vision that we have at On: We want to build the most premium global sportswear brand,” she added.
At the heart of the Arcade’s resurgence is a targeted tenant mix that reflects the modern consumer’s lifestyle that is deliberately curated to meet demand that previous site iterations failed to satisfy. This next chapter, backed by partners Kaipara Property Group and UBS Asset Management, reflects a sharper vision that’s fit-for-purpose.
When Adwaita Nayar co-founded Nykaa alongside her mother, Falguni Nayar, in 2012, India was a conspicuous outlier in the global beauty landscape. And so that’s when we thought the Indian woman needed a place to shop for beauty. And I think just the world of beauty and fashion is very community-based, the co-founder said.
T2 is transforming tea retail conventions with the highly anticipated grand reopening of its flagship store at Sydney’s iconic Queen Victoria Building (QVB). To be able to see it, to be able to smell it, to be able to taste all of these amazing flavours, Christelle Young, managing director of T2, told Inside Retail.
A $5 million retail centre at Stockland Aura in Nirimba will rise late next year with construction to begin in March. Its tenants will include a mix of health, beauty, retail, and lifestyle shops and services, including Ford & Folk beauty and wellness collective and Mulberry Lane Cafe.
As strenuous schedules, rising living costs and the trend of ‘poly-employment’ become entrenched realities, more retail workers are reporting stress, disengagement and emotional fatigue at the end of their shifts, and the industry is feeling the aftermath. This split focus can lead to burnout if not addressed.
Adore Beautys earnings more than doubled in the fiscal first half, which management says reflects the early phase of the companys growth strategy. Adore Beauty will open its first retail store on February 1 at Westfield Southland in Victoria and its second store at Watergardens in early March.
The Lexicon, owned in a joint venture between Schroders Capital and Legal & General Capital, has secured 23,039 sq ft of new retail, F&B, and leisure lettings with Mango, Rituals, and Jamaica Blue all arriving at the Bracknell retail destination. The flurry of leasing activity comes as 14.1
At their very core, brick-and-mortar stores are meant to be the physical manifestation of a brand a distillation of its promise and the experience it aims to create for shoppers and associates alike. Krans is even thinking about how Macys can go beyond digital tech to create contextual and engaging advertising moments.
Adore Beauty CEO Sacha Laing has revealed the company’s first bricks-and-mortar stores will open just after Christmas and will represent “the absolute best of the best”. Adore Beauty has operated as an online-only retailer since its founding in 1999, so its move into bricks-and-mortar represents a major change for the business.
Henderson Park , the international private equity real estate firm, and Eurofund Group , the pan-European investment and development company, have announced the addition of H beauty to Silverburn in Glasgow. This is an exciting new retailer to add to the mix and will complement and expand our existing beauty and lifestyle offer.”
With sales and footfall continuing to grow at an impressive rate, the centre has attracted premier brands, resulting in occupancy being at over 99% – making the retail destination effectively fully let. This landmark achievement has been made possible by an ambitious leasing strategy set out by asset managers Pradera Lateral.
On Thursday 26 June, Eldon Square, Newcastle’s premier shopping and leisure destination, celebrated its vibrant retail community at the hotly anticipated Eldon Square Awards 2025, honouring the exceptional brands and individuals that bring to life the vibrancy and dynamics of the retail destination.
Railpen, one of the largest pension managers in the UK, has announced Caledonia Park, its premium designer outlet village in Scotland, has experienced a record-breaking year for sales and performance. Black Friday weekend was particularly successful for the scheme, with a 19.1%
Last weekend, centre:mk hosted the UK’s largest fashion and beauty indoor event, welcoming over 113,000 visitors across the two-day period. Located at Middleton Hall, centre:mk’s Fashion Weekend featured 80 brands across 40 of the destination’s retailers, enabling visitors to see the latest trends across fashion, health, and beauty.
South Koreas largest multi-brand beauty retailer, Olive Young, is setting its sights on the US market with the establishment of a local subsidiary in Los Angeles. We will continue to serve as a growth booster for K-beauty worldwide, ensuring that the industrys upward momentum remains strong. per cent of its traffic coming directly.
Dr Sam’s Skincare , founded by leading dermatologist Dr Sam Bunting, is marking its first-ever retail partnership with an exclusive pop-up at Westfield White City. Dr Sam Bunting, the brand’s founder, will make appearances at the Sephora Beauty Hubs in Westfield White City and Westfield Stratford.
The health and beauty retailer said the high-tech screens will help transform its stores into dynamic advertising platforms, allowing suppliers to target the right customer, with the right advert, at the right time. At Unilever, we are always looking for ways to enhance the shopper journey.
In an industry that is saturated with airbrushed imagery and hyperbolic claims, The Ordinary is demonstrating why beauty brands should lead with science its new website, The Truth Should Be Ordinary, is democratising science via Truth Drops.
A deal could value the health and beauty retailer at up to $10bn (7.8bn). Weeks later, Boots managing director Seb James announced his resignation, as the retailer pr omoted ex-Asda MD Anthony Hemmerdinger to the role.
As the year draws to a close, Retail Gazette takes a look back at the retailers that went bust over the past 12 months. The home and DIY chain called in administrators at Teneo, the firm it had been working with to explore its cost-saving options after it sunk to an £84m loss in the year to January 2023.
My way to relax and get inspiration is to get up at 5 in the morning and walk in the park. E-commerce was booming in China at the time, and the team experimented with several small brands at lower price points that were aimed at consumers surfing sites like Taobao.
Sales at Silverburn have seen a significant increase compared to last year, with top-performing categories including health and beauty, sports fashion, as well as restaurants and travel. These additions are expected to further bolster the centre’s appeal and attract even more guests over the coming year.
Dr Sam’s will be popping up at the Westfield White City on 31st October through to 3rd November. It targets skin health with the right ingredients, in the right combination at the right concentration to combat the signs of ageing and problem skin issues such as blemishes, pigmentation and redness.
My first job was a casual role at Top Juice in Sydney as a teenager, and after finishing school in 2012, I moved to the Gold Coast to pursue surf lifesaving and started working at Boost Juice in Pacific Fair in Queensland. Working as a managerat Boost Juice, I developed my leadership abilities.
Sephora UK will open a new store in Oxford this autumn, located at Westgate Oxford, marking its fifth UK launch of 2025 and the eleventh store nationwide. The 3,919 sq ft sales floor will introduce the retailer’s signature black-and-white stripes to the historic city, offering an immersive, service-led beauty experience.
Health, Beauty & Cosmetics revenue declined by 19 percent. Conversely, the Health, Beauty and Cosmetics sector experienced an 19 percent decline in revenue in 2025, indicating a shift away from traditional gifts in this category. Furniture and Homewares revenue increased by 22 percent year-on-year.
According to Hoffman, the brief was slim but the idea was large, to create a lingerie, sleepwear and beauty emporium that offered customers a sanctuary of sensuality. Currently, Lays has stores at Westfield in Sydneys Parramatta, Mt Gravatt in Brisbane, Stockland Green Hills near Newcastle and Werribee in Victoria.
Guy Nappa co-founder and COO at Oz Hair & Beauty tops the rankings of Inside Retails 2025 Top 50 People in E-Commerce, presented by Australia Post. Nappa first started working at Oz Hair & Beauty as a warehouse packer during school holidays and officially joined the business as a partner in 2015.
Since taking on the asset management of the scheme in 2022, Global Mutual has taken Dalton Park’s occupancy from 87.3% As a result, the mixed fashion category at Dalton Park has experienced a remarkable +117%* uplift across the same period, showcasing the success of Global Mutual’s plan to meet the evolving needs of value-conscious consumers.
How did the award-winning beauty brand Pat McGrath Labs go from a US$1 billion valuation in 2018 to a measly fraction of that figure just seven years later? The initial run of 1000 units sold out in just six minutes on Pat McGrath Labs website, which helped the brand garner attention from major investment firms and beauty retailers alike.
Landsec has expanded the retail offer at One New Change in the City of London with the arrival of a new Aesop concept store. The stores interiors have been constructed using reclaimed materials from Aesops former head office at Long Yard.
Claire Pointon , Managing Director at Just Eat , expressed her excitement, stating: “The UK is a nation of ardent animal lovers, and we’re thrilled to team up with Just for Pets, allowing our millions of customers to treat their pets with ease.
Their combined capabilities will allow advertisers to buy and manage omnichannel campaigns with geotargeting, seasonal and day-parting strategies as well as inventory targeting. Vibenomics will aggregate audio inventory into the programmatic advertising space, with The Trade Desk functioning as the demand-side platform (DSP).
Sephora UK is set to continue its rapid retail expansion in 2025 with the announcement of a new store opening at Meadowhall, Sheffield. Sarah Boyd, managing director of Sephora UK , expressed excitement about the expansion, highlighting the brands commitment to inclusivity, accessibility, and community connection.
Sephora has chosen a 6,727-square-foot unit at Liverpool ONE , located at a key entrance to South John Street. Sarah Boyd, Sephora UK’s Managing Director, highlighted the importance of this location in the company’s expansion strategy. Customers can book treatments ranging from quick touch-ups to full glam makeovers.
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