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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pandemic. Because of this ease, merchants have begun relying on POS financing to drive sales growth. According to McKinsey, merchants face up to 2.4X

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American Giant: Driving Growth by Democratizing Data

Retail TouchPoints

“In most DTCs, there’s a three-tiered stool with a revenue executive (like me), the merchant team and some sort of brand or creative team — and we all work through a consolidated go-to-market calendar,” explained Simon in an interview with Retail TouchPoints. “We We align on messaging and how we’re going to communicate key stories.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 264
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For the pandemic-hit fashion industry, the future is digital

Inside Retail

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history.

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“A trend of greater consolidation”: Behind the changing BNPL landscape in Apac

Inside Retail

Shopback’s decision to terminate its buy now pay later (BNPL) service in Malaysia and Singapore has sparked discussions and raised pertinent questions about the future of digital payment solutions in the region. For merchants, it means increasing basket sizes, which makes it a win-win situation for all involved,” he opined.

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Zilingo on the brink as loan recalled, financial advisor appointed

Inside Retail

Zilingo works with thousands of apparel factories and merchants in South Asia and Southeast Asia, connecting them to retailers worldwide and was valued at nearly $1 billion in its last funding round in 2019, according to sources familiar with the situation. It provides logistics, financing and other services to factories and merchants.

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How Online Retail Can Maximize Google Search In Uncertain Times

Retail TouchPoints

Another behavioral shift has been informational searches rising as people are at home and online, while transactional searches fell due to consumers’ uncertainty over their finances. Much of what we do, including how we work, play and buy goods and services, has shifted massively during the pandemic.