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Blockchain for Supply Chain Transparency: Improving Trust in Retail

Retail Focus

This is particularly relevant in industries like apparel, where supply chains often span multiple continents and include varying labour laws. Brands that embrace this openness are seeing higher customer retention and brand advocacy, as buyers feel more confident and connected to their purchases.

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How the Subscription Economy Is Reimagining Every Industry

Retail TouchPoints

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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How T-Shirt Brand Goodlife is Using CPG Tactics to Conquer High-End Fashion

Retail TouchPoints

I don’t think there’s many fashion or apparel companies that have north of 50% retention rates like we do.”. Goodlife’s returns are already low — around 8% online (where returns are typically closer to 20% to 30% , especially in apparel) and 2% in stores. “[Try Viewing Apparel as a ‘Replenishment Resource’.

Fashion 306
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How Puma is Using AI-Powered Styling to ‘Brainstorm’ with its Customers — and Increase AOV

Retail TouchPoints

The result is a carousel of styled looks at the bottom of every PDP that shows the featured product along with complementary apparel and accessories. Puma has deployed the solution across product detail pages (PDPs) both on its website and its newly launched app in the U.S. and Canada.

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No one will escape: Industry leaders on navigating the retail recession

Inside Retail

We’re particularly seeing it in areas such as electronics and homewares, and are starting to see it in apparel and accessories.” “As However, it’s more important than ever that claims are reinforced with evidence, with customer retention being critical in this economic environment.

Consumer 246
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

When retailers “unlock” that data to drive growth, they can establish a solid foundation to tackle the other strategies, which include customer service extending beyond the call center and those responsible for the supply chain joining the front office. As digital executives, we get very focused on the front-end. View the session on demand.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

Agile CRM: How to Adapt to Changing Consumer Preferences and Win Customer Loyalty. Jennifer Ives, SVP of Global Partnerships for 3Pillar Global, discusses why strong customer retention is the basis for successful customer acquisition: “COVID created a retention need for retailers, and customer service is key.