Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. We were running full speed pretty quickly with their design team and their visual merchandising team.”

Location 177

Location Visual Merchandising Store Operations Wholesale 177

Retail TouchPoints

FEBRUARY 16, 2024

J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years.

ATS 197

ATS Accessories Apparel Fashion 197

Retail TouchPoints

FEBRUARY 21, 2024

Stores also include a curated product mix that includes personal care items, apparel, snacks and refreshments, books, magazines and gifts, to ensure there’s an array of products that meet the needs of all possible visitors. The key is getting the “fundamentals” of good retailing right, according to Kloor.

Beauty and Health 220

Beauty and Health Shopping Payment Services Boutique 220

Retail TouchPoints

DECEMBER 14, 2022

At this physical store location, we plan to continue to release exclusive headwear with the same cadence that has performed well among our consumers.”. Lids is designing stores around merchandising certain products to feed the demands of consumers who are enthusiasts of particular sports, styles and brands.

Location 237

Location Consumer Accessories Apparel 237

Retail TouchPoints

MARCH 8, 2023

Read the initial article, on consumer attitudes toward AI, here. An example of a luxury apparel design concept, developed using AI. After all, stores are all about forging intimate, genuine connections with consumers, so technology “will never be a threat, just a useful companion,” according to Title.

Visual Merchandising 274

Visual Merchandising Apparel Consumer ATS 274

Inside Retail

JANUARY 11, 2022

I would say it is the most challenging [situation] we’ve faced, and unlike apparel, which you can air freight, in the furniture industry, you’ve actually got to get it in containers and ship it because they’re bulky goods. Particularly strong individuals come out of the apparel industry because it’s a high-risk [category].

Apparel 130

Apparel Returns Accounting Management 130

VMS

AUGUST 6, 2021

All of this means that Amazon has placed itself at the center of retail innovation, and it has the observations that will drive the way we design and think about the customer journey for a long time. So who’s using cloud technology to change the customer experience now? Real-time, personalized product recommendations on StockX?

Visual Merchandising 72

Visual Merchandising Checkout Apparel Consumer 72

VMS

DECEMBER 23, 2021

(PRESS RELEASE) In the wake of the pandemic, consumer shopping behaviors have shifted. The latest example is the new Citizen Watch shop in a major Herald Square department store in New York City, which recently installed one of the world’s first consumer-facing augmented reality product display cases. The Challenge. The Result.

Department Stores 52

Department Stores Visual Merchandising Location Shopping 52

VMS

JULY 27, 2021

“We started thinking about the fact that there’s no better time to evaluate how your brand shows up than when you already know that your brand is loved and is a big part of the customer’s life.”. With that goal in mind, DSG began six months of deep consumer insights and strategy work with WD Partners (Dublin, Ohio).

Sporting Goods 98

Sporting Goods Outdoor Visual Merchandising Location 98

VMS

APRIL 7, 2021

Nominated by their peers, these multidisciplinary designers, architects and visual merchandisers have demonstrated a dedication to design excellence as well as a commitment to advance the customer experience at retail in ways we are only beginning to imagine. She is also responsible for working on shop-in-shops.

Visual Merchandising 98

Visual Merchandising Advertising Department Stores Space Planning 98