“It’s simple”: Ex-Burberry exec on why you should listen to customers
Inside Retail
APRIL 19, 2022
But now, with the pandemic posing less of an economic threat than it did just two years ago, and with customers returning to a more ‘normal’ state of shopping, it’s high time for retailers to really consider what is next for the industry. Most retailers tend to focus on the top of the funnel: on their return on advertising.
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