Retail TouchPoints

FEBRUARY 7, 2024

When creating an advertisement or a campaign, there is a clear number-one priority a brand needs to focus on: not just getting a consumer’s attention, but holding it. That can be difficult when the average consumer is bombarded with ads, but that is why brands are turning to interactivity to stand out amongst the clutter.

Customer Retention 242

Customer Retention Customer Experience Advertising Consumer 242

Retail TouchPoints

AUGUST 28, 2023

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics.

Checkout 186

Checkout Consumer Advertising Shopping 186

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether. Know your customer.

Returns 252

Returns Checkout Apparel Advertising 252

Retail TouchPoints

JANUARY 20, 2023

If you think those “sponsored” products on Amazon are an innocuous little niche of advertising, think again. digital advertising channel after paid search and paid social campaigns. consumers spent $1.7 Thus, retail media is poised to become the newest competitive battleground in digital advertising. The playing field.

Advertising 263

Advertising Sporting Goods Boutique Returns 263

365 Retail

FEBRUARY 10, 2023

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending. In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows.

Consumer 120

Consumer Planning Drop-Shipping Returns 120

Retail TouchPoints

FEBRUARY 20, 2023

The sensor activation triggers specific messaging, advertisements or offers on an interactive touchscreen display nearby. This entertains the customers and establishes a brand connection during the checkout downtime or while the product is being gift-wrapped. and content can scroll through several ads, messages and videos.

Advertising 224

Advertising Sporting Goods Returns Inventory Management 224

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. A pop-up PDP (Product Detail Page) opens where they can add items to their cart and then either return to reading or check out. “So We see this [new integration] as a way to go a bit deeper with our most engaged readers.”.

Merchant Services 250

Merchant Services Checkout ATS Fulfillment 250

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Listen to the session on demand.

Consumer 138

Consumer Payment Services Fulfillment Advertising 138

Inside Retail

JUNE 29, 2023

As a shopper, a consumer like everybody else, it’s all about getting back to the basics: Just make things easy and convenient.” link] That means making your website navigation as easy as possible, and the checkout as simple as possible. One will be online, one will be on an app, and one will be in-store.”

Customer Experience 246

Customer Experience Checkout Returns Advertising 246

Inside Retail

FEBRUARY 7, 2024

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.

Consumer 130

Consumer Shopping Checkout Advertising 130

Retail TouchPoints

APRIL 21, 2021

However, retailers themselves also are playing an important part in the growth: as more and more companies accept and advertise these options, it becomes more convenient for customers to utilize them. I think more consumers, particularly millennials and Gen Z, are aware of the ability to pay with their wallet, so those two are big drivers.

Merchant Services 291

Merchant Services Payment Services Checkout Accounting 291

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 251

Merchant Services Advertising Apparel Planning 251

Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

Kiosk 250

Kiosk Outdoor Checkout Marketing 250

Inside Retail

JULY 12, 2021

The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips. The challenge is CBDs will not return to pre-COVID levels for many years.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Retail TouchPoints

JANUARY 3, 2023

Despite rumblings of consumer fatigue, Insider Intelligence research indicates that U.S. That’s a good sign for CPG brands, which are capable of making the most seamless transition to subscriptions: deodorant, toothpaste, diapers and even smoothie packets quickly become part of consumers’ routines. billion in 2022 to a projected $43.13

Beauty and Health 250

Beauty and Health Marketing Consumer Advertising 250

Wiser

SEPTEMBER 17, 2019

Instead, analyze these three datasets—dwell time, traffic patterns, and loyalty programs—the next time you’re planning a change, so you’ll better understand how your decisions will affect consumer behavior. Why Monitor Consumer Behavior? What better indicator of a successful initiative than how consumers respond?

Consumer 98

Consumer Store Layout Promotions Checkout 98

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 294

Merchant Services Payment Services Consumer Beauty and Health 294

Inside Retail

OCTOBER 10, 2023

Prices continue to rise while retailers bear the brunt of consumer ire; however, some retailers, such as Aldi, are seeing the upside as consumers seek value. The term has entered the public lexicon and led to a backlash from consumers and, most strikingly, from retailers. Plenty of food for thought for Australian retailers.

Supermarket 130

Supermarket Store Layout Checkout Advertising 130

Indigo 9 Digital

JANUARY 11, 2023

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”. Let’s not forget about advertising.

Advertising 98

Advertising Shipping Returns Fulfillment 98

Retail TouchPoints

MAY 24, 2021

The COVID-19 pandemic conditions not only provided consumers access to products they couldn’t buy at locked-down physical retailers — online shopping also enabled them a safer way to procure both essential and non-essential items. This all happens while preserving visitor privacy, which is critical for legal purposes.

Customer Experience 157

Customer Experience Checkout Fulfillment Advertising 157

Indigo 9 Digital

SEPTEMBER 15, 2022

Then Amazon comes onto the scene and shows the retail industry there are other ways to make money including by having a lucrative cloud business or through advertising sales. What Amazon has become known for is they really understand as a consumer what you want and how to get it to you really easily." The 30,000 sq.

Advertising 95

Advertising Drop-Shipping Returns Consumer 95

Inside Retail

AUGUST 7, 2023

Jack did a contra deal with an advertising agency, they created the brand Le Specs, and the business grew dramatically. A reinvigorated return At this time Jack “semi-retired” and did an MBA. This reinvigorated his interest in entrepreneurship and he returned to the family business, looking at it with a fresh viewpoint. “I

Beauty and Health 130

Beauty and Health Returns Checkout Wholesale 130

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. and then made sure everyone knew about it with a spot in advertising’s biggest game, the Super Bowl.

Merchant Services 207

Merchant Services Drop-Shipping Shipping Payment Services 207

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. For smaller brands, Shopify has been a major driving force for enabling them to go direct to consumers easily, with some economies of scale. behind Amazon.

Merchant Services 218

Merchant Services Payment Services Fulfillment Shipping 218

Retail TouchPoints

JULY 31, 2020

retailers, revenue across shopping and paid search campaigns grew 26% year-over-year in April, while return on ad spend (ROAS) improved 33%. We’re seeing successful advertising tactics arise in many retail verticals for different reasons. This will ensure a seamless experience from first click to checkout. Learn From: Apparel.

Marketing 192

Marketing Beauty and Health Sporting Goods Advertising 192

Inside Retail

APRIL 26, 2022

They have asked questions about delivery or written a love note on the checkout page. For years, advertisers and marketers have known how to create these emotional connections between a consumer and the purpose of a brand. So why aren’t they seeing the return on CX they expect?

Customer Experience 130

Customer Experience Checkout Advertising Returns 130

Retail TouchPoints

SEPTEMBER 17, 2020

When consumer spending resumes, brands with experiences that engender customer loyalty will benefit most.”. Advanced personalization should be used across the entire customer lifecycle, from the initial click all the way to post-purchase and even throughout potential return cycles.

Checkout 184

Checkout Customer Experience Marketing Fulfillment 184

V Count

MARCH 6, 2024

The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes. More importantly, it can foster a sense of customer loyalty, ensuring that customers not only make a purchase but also return for more in the future.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes. More importantly, it can foster a sense of customer loyalty, ensuring that customers not only make a purchase but also return for more in the future.

Shopping 52

Shopping Advertising Checkout Store Layout 52

I Vend

DECEMBER 13, 2022

Shopping activity is up, and consumers are buying goods they wouldn’t normally purchase during the rest of the year. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return. Learn more about our integrated retail technology platform.

Promotions 95

Promotions Employee Engagement Checkout Returns 95

Mass Relators

JUNE 2, 2023

Walmart has grown its retail media business, Walmart Connect, by offering advertisers the ability to reach consumers when they are searching for products on the retailer’s website as well as via thousands of digital televisions and point-of-purchase screens in its physical stores. TV Wall & Self-checkout ads.

Checkout 52

Checkout Advertising Store Operations Shopping 52

365 Retail

MARCH 1, 2022

Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year. Brands will embrace social commerce by using social to test and learn.

Social Commerce 109

Social Commerce Drop-Shipping Fulfillment Shopping 109

VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. Advertisement.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Storis

JANUARY 22, 2024

The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. economy is driven by consumer spending and a thriving job market. A decreasing Consumer Price Index (CPI) rate of 3.2%can An Economic Foundation of Growth The strength of the U.S.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

A1 Retail

JULY 11, 2023

However, supermarket shoppers remain concerned about “shrinkflation”, while restaurants saw another slowdown as consumers continue to cut back on eating out to offset rising household bills. percent), sports and outdoor retailers returned to growth (1.1 percent year-on-year in June – less than the latest CPIH* inflation rate of 7.9

Outdoor 40

Outdoor Supermarket Beauty and Health Consumer 40

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. In the 2022 Digital-First Customer Experience Report , 81% of surveyed consumers in the US and UK expect more self-service options. It may be wise to have a linerless label printer around.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Mass Relators

MARCH 27, 2023

“We know affordability is top of mind for consumers across the country right now,” Instacart chief business officer Chris Rogers said. “It’s also top of mind for our retail partners, who are looking for more ways to help their customers save when accessing the groceries and goods they need.

Marketing 52

Marketing Promotions Accounting Grocer 52