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Why supermarkets could face scrutiny for the way they discount, too

Inside Retail

Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. While the two major supermarkets each post over a billion dollars in profit, many households are at breaking point from the rising cost of food,” said Sherwood.

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How Brands can Deliver More Value to Shoppers in 2023

Retail TouchPoints

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

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Don’t be Fooled, Meta isn’t Abandoning Social Commerce — and Here’s Why

Retail TouchPoints

This growth will be driven not just by an increase in new social commerce buyers but also by an increase in the average spend per user, with Insider Intelligence predicting that more than 114 million consumers will spend an average of nearly $1,000 a year on social purchases by 2025. Much of it appears to be funneling into TikTok and Amazon.

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement.

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Olivela CXO: Content, Charitable Giving Keep Luxury Consumers Engaged

Retail TouchPoints

Matthew Alland, the Chief Experience Officer (CXO) for Olivela, joined the Retail Remix podcast to share what the broader team has learned about its customer base, and how they’ve had to adapt to new behaviors and expectations. Olivela IRL successfully meets consumers’ content cravings. Customers love content,” Alland said.

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Olivela CXO: Content, Charitable Giving Keep Luxury Consumers Engaged

Retail TouchPoints

Matthew Alland, the Chief Experience Officer (CXO) for Olivela, joined the Retail Remix podcast to share what the broader team has learned about its customer base, and how they’ve had to adapt to new behaviors and expectations. Olivela IRL successfully meets consumers’ content cravings. Customers love content,” Alland said.

Consumer 130
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Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool

Retail TouchPoints

Visitors need to answer only one question to get a fair share of results, but the more “data” they share about their needs, the more targeted the list will be. Camp implemented a robust marketing approach, including email and advertising, to promote the tool and drive engagement.

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