Retail TouchPoints

JANUARY 15, 2025

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts.

Payment Services 279

Payment Services Merchant Services Telecommunications Accounting 279

Inside Retail

JUNE 17, 2025

Australia’s second largest telecommunications provider Optus has agreed to pay a $100 million fine for unconscionable conduct when selling its products and services to hundreds of customers. Many of them were also First Nations Australians from regional and remote locations.

Telecommunications 213

Telecommunications Consumer Accessories Planning 213

Inside Retail

FEBRUARY 4, 2025

So-called card-not-present fraud , where an offender processes an unauthorised transaction without having the card in their physical possession, accounts for 92 per cent of all card fraud in Australia. For example, the 2022 Optus data breach exposed information from customers who had previously held accounts with the telco back in 2018.

Payment Services 162

Payment Services Telecommunications Accounting Checkout 162

Inside Retail

SEPTEMBER 19, 2024

It’s as easy as downloading the app, signing up for Boss Revolution, and adding funds to your account. Note that costs can vary depending on the called party’s location. To ensure you get a reliable and low-cost calling service , Boss Revolution delivers crystal clear and uninterrupted calls via telecommunications hubs.

Payment Services 130

Payment Services Telecommunications Accounting Planning 130

Retail TouchPoints

JANUARY 22, 2021

In 2019, for example, internet grocery purchases accounted for only about 3% of total sales, according to a Deutsche Bank Securities report. It now offers more than 3,200 pickup locations and delivery from more than 1,600 stores. The magnitude and speed of this acceptance suggest it’s unlikely to recede. Walmart, the largest U.S.

Consumer 249

Consumer Telecommunications Fulfillment Customer Experience 249

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. It accounts for approximately 80% of the Verizon business: 2024 revenues for the consumer business were $102.9 billion out of $134.8 billion in total revenue for the company.

Telecommunications 179

Telecommunications Consumer Store Operations Customer Experience 179

Cisco Retail

NOVEMBER 30, 2021

This is where I listened in on two topics that were quite new to me: first the Cisco Global Problem Solver Challenge, which rewards the best technological projects solving a social problem, and secondly how Cisco was solving connectivity problems in remote locations, in partnership with Mercy Corps. from TIC A.C. was one of the winners!

Telecommunications 98

Telecommunications Customer Experience Accounting Management 98