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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

Returns 241
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How Shein is winning the fast-fashion war by putting consumers in charge

Inside Retail

With Zara-owner Inditex and H&M set to disclose their most recent sales results, investors will be focused on one major question: how are the two fast-fashion pioneers responding to the current market leader, Shein? Shein accounted for nearly one-fifth of the global fast-fashion market in 2022, outpacing Zara and H&M.

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What’s next for Designerex, the Airbnb of fashion rental

Inside Retail

Fresh off its biggest capital raise to date, peer-to-peer fashion rental platform Designerex is gearing up for a period of rapid growth that will see it launch one-hour delivery in Australia, enter the UK and Europe and start working more closely with brands to reach new customers. Someone is making two grand from a $400 dress,” Kore said.

Fashion 130
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How Shein and Temu are driving up the cost of air freight

Inside Retail

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. TikTok Shop did not return messages seeking comment. Apple declined to comment.

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How Leukbook is solving the fit problem for plus-size fashion brands

Inside Retail

For Leukbook, a new online fashion marketplace founded by Katrina Van De Ven and Catherine Olivier, it’s all about fit. Launching in Australia next month, the one-stop shop for plus-size fashion plans to offer personalised sizing recommendations and a fit guarantee to differentiate itself in the notoriously underserved market. “It

Fashion 130
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Mosaic plans 40 new mega stores after network cull spurs profit turnaround

Inside Retail

With that taken into account, comparable store sales rose by 9.6 The business realised that achieving a return to the pre-Covid era trading and profitability “required taking a leap forward rather than taking a step back”. This $33 million turnaround is not simply a result of customers returning to in-store shopping post the pandemic.”

Planning 241
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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

The trade-off is long shipping times, another thing Wish is working hard to improve. Shein used to be differentiated from Temu and Wish for operating more like a traditional retailer and focusing solely on fashion, but that has changed recently with Shein adding a third-party marketplace to its mix.