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The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

To take the obsession even further, it seems like everyone is wearing branded apparel promoting them. How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Just last year, total returns accounted for $761 billion in lost sales for U.S. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete. Make Return Policy Highly Visible: Promote seamless free return policies, a.k.a.

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. 15,” said Peter McCall, Senior Manager, Retail Consulting and Advanced Analytics at Sensormatic in an interview with Retail TouchPoints. 18 and Dec.

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Resellers vs. Retailers: How to Handle the Bot Problem

Retail TouchPoints

Last Crumb even drops limited amounts of special-flavored cookies. . Resellers are informed of limited-edition product drops or special events by bot-powered monitoring systems and cooperation among resellers in online groups. How Resellers Use Bots to Their Advantage. Anti-bot defenses like CAPTCHA are disregarded.

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4 Top Inventory Management Techniques and Best Practices

RETAIL MANAGEMENT SOFTWARE

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Inventory management best practices enable you to run your business most effectively and profitably.

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Getting pricing and products right to win in the era of inflation

Inside Retail

For example, regular online shoppers with smaller orders require more shipping, fulfilment, potential returns and customer service – are you accounting for these costs if you’re absorbing and not passing them onto the shopper? Get to know customers to understand and influence their inflationary shopping behaviours.

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Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers

Retail TouchPoints

Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits. In terms of savings, we see that our members are driven by our big promotional events in the Spring and during the holiday season. Emeline Berlind.

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