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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. 15,” said Peter McCall, Senior Manager, Retail Consulting and Advanced Analytics at Sensormatic in an interview with Retail TouchPoints. 18 and Dec.

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How to ensure your order management system is ready for Christmas

Inside Retail

The capping of incoming flights has put significant pressure on shipping and container costs are escalating up to four times their usual rates. If your Order Management System (OMS) is flexible, you can and probably should make short-term changes to account for your biggest season. Secure your shipping.

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The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Just last year, total returns accounted for $761 billion in lost sales for U.S. Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Make it easy for customers to manage returns and they’ll buy more and refer more business.

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Three Strategies to Employ in 2023 to Boost Retail Profitability in Spite of Inflation and Economic Uncertainty

Retail TouchPoints

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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4 Top Inventory Management Techniques and Best Practices

RETAIL MANAGEMENT SOFTWARE

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Inventory management best practices enable you to run your business most effectively and profitably.

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Three senior retail leaders weigh in on the state of supply chains in 2023

Inside Retail

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. Burt went on to say that managing inflation and profit margins are now keys for success across the retail industry. “It