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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business.

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How to Save Money with These Shipping Secrets

Independent Retailer

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. The first way to accomplish this is by not offering free online returns shipped back to your store, which is an option.

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Outsourcing this critical function frees up valuable time and resources, enabling retailers to concentrate on sales and customer service.

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Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail TouchPoints

Consumers’ increased desire to stay home has contributed to the shift as well, accounting for the rise of online shopping during coronavirus. To fulfill purchase orders and support customer retention in this uncertain landscape, companies have reevaluated their supply chain processes and adjusted their logistics frameworks.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

For example, rather than make shoppers type in identical data for their billing and shipping addresses, allow them to check a box if those addresses are the same. Another easy step: Drop account creation requirements and allow guest checkout. Even better, allow their digital wallet to automatically populate those checkout fields.

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Top tips to make Black Friday and Cyber Monday a success in 2022

365 Retail

In fact, in 2021, the UK alone accounted for over ten per cent of global Black Friday searches online. You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention. Driving customer loyalty through flexibility.

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Customer Service Representative Job Description: Templates for Hiring at Your Business

Small Biz Trends

Their primary aim is to maintain high customer satisfaction by adequately addressing the needs and concerns of customers. Among the important customer service representative duties, they answer customer questions, process customer accounts, and effectively resolve service problems.